Papa's Chrysler Dodge Jeep RAM
New Britain, CT
Filter Reviews by Keyword
By Type
Showing 925 reviews
Awsome! My sales associate, Evan, was extremely helpful and knowledgeable while working with me. He gave me so much information and fun facts about the Patri My sales associate, Evan, was extremely helpful and knowledgeable while working with me. He gave me so much information and fun facts about the Patriot and Cherokee... More than I needed to know (does he have a photographic memory?). This made my car buying choice an easy one! Jeff made financing my new car a breeze! Love you guys! Mean it! More
Treated Like Family Why have I rated everything a 5? Because when you're treated like family, how can it be any less? Gary Cwilka treated me like his son, his brother, hi Why have I rated everything a 5? Because when you're treated like family, how can it be any less? Gary Cwilka treated me like his son, his brother, his nephew. Name a family member, Gary made me feel like that during my 3 hour purchase-stay at Papa's in New Britain. Does three hours sound like a long time to be a dealership? It might to some people, but it went by like a flash and I drove off the lot smiling and pumping my fist with excitement. I had just bought a (new to me) Jeep Liberty, but I was it was how I was treated while doing it that had me the most happy. I worried about nothing, I got everything i wanted and much much more, including breakfast and lunch. A happy stomach, a happy heart and a very happy wallet. Those three things Gary provided me with made my experience with him at Papa's an absolute pleasure. Go shop for a Jeep, but make sure you find Gary Cwilka to help you with your purchase. I can guarantee you will leave pumping your fist like me. Thanks again, Gary! More
Great choice Papa’s Dodge Chrysler Jeep was a great choice to purchase my Jeep Cherokee. Evan Monikowski was personable, detail-oriented and highly informative. Al Papa’s Dodge Chrysler Jeep was a great choice to purchase my Jeep Cherokee. Evan Monikowski was personable, detail-oriented and highly informative. All questions were answered satisfactorily. I would definitely recommend anyone to Papa’s! More
GET IT IN WRITING !!!! Warning to future customers!!!!!!! Do not believe anything they say! GET IT IN WRITING !!!! I purchased a new Jeep Grand Cherokee which I paid almost Warning to future customers!!!!!!! Do not believe anything they say! GET IT IN WRITING !!!! I purchased a new Jeep Grand Cherokee which I paid almost 50 k for and received nothing but lies about free oil change and tire rotation for a year and lifetime extended warrantee, which they called me 2 weeks after purchasing telling me they don’t do lifetime warrantees for my specific vehicle. Even though I signed the contract I did the nice thing and just canceled it and resigned another one. Then I went to make an appointment for the oil change that I was told repeatedly by Jeffrey Juaire the business manager that I would get free oil change and tire rotations, I find out I do not have this, better yet Mr Juarire gets on the phone with me and says he never said this???? My husband and I were there when he repeatedly said this. I have no problem paying for my oil changes but the fact of being lied to and given false information. On the positive side It is a large dealership with a cool showroom that is filled with old cars and even has a little fried food joint inside, but I will never go back to that dealership again, I will happily pay a dealer that I can trust. I love JEEPs always have but I don’t think I will by another one after all this headache. I wish I read more reviews! More
I purchased a 2014 Cherokee Latitude form Steve. He was very accommodating with respect to test driving, showing me all the options I was interested in purchasing and was very easy to talk with when it cam very accommodating with respect to test driving, showing me all the options I was interested in purchasing and was very easy to talk with when it came down to sitting down and discussing the price. He has a very smooth personality that makes you feel comfortable. I would recommend him to anyone interested in doing business with Papa's Dodge Chrysler Jeep. More
Dodge Another great experience at papas. This is the second vehicle I have purchased in 6 months and both times we worked with Evan who goes beyond what's e Another great experience at papas. This is the second vehicle I have purchased in 6 months and both times we worked with Evan who goes beyond what's expected of a salesman to make sure you're satisfied with the product and service. No questions were left unanswered and responses were quick and welcome. More
This is the first time I purchased a vehicle from Papa's. I purchased a 2011 Dodge RAM 2500 pickup. My sales consultant, Evan, was extremely knowledgeable, friendly, courteous, and went above and b Papa's. I purchased a 2011 Dodge RAM 2500 pickup. My sales consultant, Evan, was extremely knowledgeable, friendly, courteous, and went above and beyond my expectations. Never once did I feel like I was being rushed or pressured into making a purchase. Evan was able to answer all my questions concerning the vehicle and went through all the vehicle's functions a few times to make sure I fully understood how everything worked. In all my previous car buying experiences this has to be the smoothest, most positive, stress-free purchase by far! If you're looking to buy a Chrysler, Dodge, Jeep or RAM, Papa's should be your first and only dealer to visit...and don't forget to ask for Evan! More
Great service The transaction went so smooth and easy it was like I was not dealing with a salesperson but a freind. Garry and Matt have to be the best sales team i The transaction went so smooth and easy it was like I was not dealing with a salesperson but a freind. Garry and Matt have to be the best sales team in the car business More
Truck Buying Truck buying made easy. Price was competitive and Frank followed thru the process from beginning to end. The have a hair salon at the dealership! Truck buying made easy. Price was competitive and Frank followed thru the process from beginning to end. The have a hair salon at the dealership! More
What does this mean My husband and I buy a lot of cars, and have been doing so for many years.Our experience at Papa's Dodge surpassed all others. Gary was no pressure an My husband and I buy a lot of cars, and have been doing so for many years.Our experience at Papa's Dodge surpassed all others. Gary was no pressure and Matt did I great job closing the deal we wanted! Loved it! More