Papa's Chrysler Dodge Jeep RAM

Excellent dealership and salesman First time Jeep brand buyer. Evan and the entire team at Papa's made the entire sale process smooth and easy. Recived excellent customer service and First time Jeep brand buyer. Evan and the entire team at Papa's made the entire sale process smooth and easy. Recived excellent customer service and a great price. All questions were answered promptly and to the point. Treated with respect from everyone I encountered, who all seemed truely interested in making the sale the right way. I would highly recommend Papa's and Evan. More

Buying a truck was actually pleasant! Our sales rep was Gary Tufano. He was the kind of person who could restore the reputation of car salesmen in general. Shopping for a new vehicle is Our sales rep was Gary Tufano. He was the kind of person who could restore the reputation of car salesmen in general. Shopping for a new vehicle is a stressful experience, but he was patient, knowledgeable, and supremely helpful and made it actually a pleasant experience. He never applied pressure--which is the worst part of shopping for a car--and made sure that we found the exact vehicle for which we were searching. What's more, after the sale was complete, he spent time with us going over all its features and making sure that we felt comfortable with it. That has NEVER happened before. (The last time we bought a car, at a different dealership, once the papers were signed and the deal made, we were treated like dirt. Usually, we're just handed the keys.) I've already referred a co-worker who is interested in a new pick-up and we'll be back with our daughter who is interested in a new car. More

Excellent experience all the way around. Very prompt response regarding the availability of the particular vehicle I was interested in. Was able to schedule an appointment quickly with the s Very prompt response regarding the availability of the particular vehicle I was interested in. Was able to schedule an appointment quickly with the sales associate. He was very knowledgeable and cordial in all respects. Everything went pretty much smooth as silk, right down to the final stage of my purchase with the financial department. Front desk personnel were very friendly and helpful also. Unfortunately, I did not get their names. More

"Frustrated over no heat" Had no heat on drivers side of 2012 Jeep . Checked to make sure heat didn't mysteriously return as I arrived for service before I entered building ... Had no heat on drivers side of 2012 Jeep . Checked to make sure heat didn't mysteriously return as I arrived for service before I entered building ...all I felt was cold air. Explained problem to service writer. After the vehicle was checked out, I was told by the service writer the heat was fine and the computer could not detect any problems. After questioning this he repeated the computer and the technician that worked on the car said the heat was fine and never offered to walk out and see for himself. This was the kind of service I would have gotten in previous years. I went outside to see if the heat had returned...there was still no heat. I asked to speak to the service manager and the writer directed me to the Director. I explained my problem. He in turn directed me to the foreman who came outside and sat in my vehicle along with a couple of thermostats that were reading zero heat coming out of the vents. The Foreman (I think his name was Dane) understood my frustration and apologized. He asked if I could bring it in another day and he would personally make sure the correct procedures are followed to get the problem rectified. When I purchased this vehicle in 2012 the service department was the main reason I purchased it at Papa's. My review in April 2012 stated this. I have been coming here for the past 20 years and have purchased three other vehicles in that time....the service department was always outstanding. It has done a complete 180 since 2012.The Foreman is the only person that I have meet in the service department that has any kind of customer service skills, and really understood my frustration. I am confident that with the Foreman overseeing everything the next time, my heat will return. More

My new 2015 200C Had a great experience this is my 3rd new car from Papas I will be back there again.You have some good people working there. : ) ?? Had a great experience this is my 3rd new car from Papas I will be back there again.You have some good people working there. : ) ?? More

Great Dealership I worked with Evan Monikowski on my purchase of a Ram 1500. He was very knowledgeable and answered all my questions. His customer service is top notch I worked with Evan Monikowski on my purchase of a Ram 1500. He was very knowledgeable and answered all my questions. His customer service is top notch and he responded to calls and emails very quickly. This was the best car buying experience that I have ever had. I would highly recommend Papa's Dodge. More

Awesome experience! I was happy to find the model equipped with the options I was seeking. The process from sales through finance then deliver was pressure-free and easy I was happy to find the model equipped with the options I was seeking. The process from sales through finance then deliver was pressure-free and easy experience. Evan was very knowledgeable and helpful. More

Best car buying experience ever! Evan Monikowski was a pleasure to deal with. I wasn't looking forward to starting the car buying process from past experiences, but was very surprise Evan Monikowski was a pleasure to deal with. I wasn't looking forward to starting the car buying process from past experiences, but was very surprised. He was very knowledgeable and was always very prompt with replying to emails. Only dealership that didn't make me feel like i was getting the run around. Would highly recommend Papa's Dodge and Evan Monikowski. More

Purchase of used Chevy Cobalt Evan was knowledgeable, professional and courteous. We found a vehicle that met are needs and were were treated as friends instead of as adversarie Evan was knowledgeable, professional and courteous. We found a vehicle that met are needs and were were treated as friends instead of as adversaries. We had a very positive experience at Papa Dodge. More

Amazing experience! Prior to buying any car, you tend to dread the experience at the dealership. You have a certain expectation for your trade in and what you want to pay Prior to buying any car, you tend to dread the experience at the dealership. You have a certain expectation for your trade in and what you want to pay monthly, but lets face facts, that rarely EVER happens. I walked into the dealership looking to lease a new car. I was unsure of the model but I wanted something that would be great in the snow and have decent gas mileage. I then met my salesman Gary Cwikla. Gary was fantastic. He was knowledge, he listened, and gave great recommendations after I had explained what I was looking for. After a few hours, I drove away in 2015 Cheroke 4x4 and I couldn't be happier. If you are looking for a great experience, go to Papas, if you want to make it even better, ask for Gary C. Thank you again Gary and Matt, for taking the time to help and look for every discount possible! More