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Papa's Chrysler Dodge Jeep RAM

New Britain, CT

4.0
929 Reviews
Hi and thank you for taking a moment to learn more about us. Papa's is proud of what you will see here. For almost 70 years it has not been just about selling and servicing vehicles, it has been about being a trusted neighbor. We have sold over 125,000 vehicles in our almost 70 years. We love to hear good things from our customers. We also love to hear when we do not live up to expectations as it gives us the chance to get even better. As we like to say, we are not perfect, just better than the other guys. There is a reason we have more then 600 positive reviews here on DealerRater and another 900 on other websites. At Papa's, our people make the difference, our prices make the deals.
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585 E Main Street

New Britain, CT

06051

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Showing 929 reviews

December 05, 2014

Excellent experience all the way around. Very prompt response regarding the availability of the particular vehicle I was interested in. Was able to schedule an appointment quickly with the s More

by 13Unicorn13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Monikowski, Jeff Juaire
Dec 19, 2014 -

Papa's Chrysler Dodge Jeep RAM responded

Unicorn, Thank you for choosing Papa's and for the feedback. I will be sure to share it with Evan Monikowski and Deanne and the other people at the front desk. Thanks, Dom Papa

December 02, 2014

My new 2015 200C Had a great experience this is my 3rd new car from Papas I will be back there again.You have some good people working there. : ) ?? More

by colleen.berke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Campagna
Dec 10, 2014 -

Papa's Chrysler Dodge Jeep RAM responded

Colleen, Thank you for your feedback and for being a repeat customer which is the best feedback we can get. Glad your purchase with Matt Campagna and Steve Lewis was a "great Experience". Thanks, Dom Papa

November 30, 2014

Awesome experience! I was happy to find the model equipped with the options I was seeking. The process from sales through finance then deliver was pressure-free and easy More

by Kim Morse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Monikowski
Dec 10, 2014 -

Papa's Chrysler Dodge Jeep RAM responded

Kim, Glad you had a pressure free and easy car buying experience with Evan Monikowski. Enjoy the vehicle. Thanks, Dom Papa

November 30, 2014

Great Dealership I worked with Evan Monikowski on my purchase of a Ram 1500. He was very knowledgeable and answered all my questions. His customer service is top notch More

by sgraham31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Monikowski, Ed Koziol
Dec 10, 2014 -

Papa's Chrysler Dodge Jeep RAM responded

Shaun, Glad to see you found Papa's to be a great dealership. I'm also pleased that Evan Monikowski made this the best car buying experience you have ever had. Thanks Again, Dom Papa

November 27, 2014

Best car buying experience ever! Evan Monikowski was a pleasure to deal with. I wasn't looking forward to starting the car buying process from past experiences, but was very surprise More

by Annette2124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Monikowski
Dec 01, 2014 -

Papa's Chrysler Dodge Jeep RAM responded

Hello Annette, I'm pleased that you found Evan Monikowski a pleasure. Glad this car buying process wasn't like your past experiences. The car buying run around is no fun so we don't do it!! happy Holidays, Dom Papa

November 27, 2014

Purchase of used Chevy Cobalt Evan was knowledgeable, professional and courteous. We found a vehicle that met are needs and were were treated as friends instead of as adversarie More

by bruceroy77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Monikowski
Dec 01, 2014 -

Papa's Chrysler Dodge Jeep RAM responded

Hello Bruce, Glad to see that Evan Monikowski treated you as friends. Not sure why so many dealers take the adversarial road you refer too. I'm glad my father taught us to treat customers like friends. Happy Holidays, Dom Papa

November 24, 2014

Amazing experience! Prior to buying any car, you tend to dread the experience at the dealership. You have a certain expectation for your trade in and what you want to pay More

by mckielma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Cwikla
Dec 01, 2014 -

Papa's Chrysler Dodge Jeep RAM responded

Hello, Thank you for the kind words and for choosing Papa's to purchase your new Jeep Cherokee. I'm glad to see that Garry Cwikla and the staff was able to give you an "Amazing Experience" and took away your dread. Enjoy your SUV and let us know if you need anything. Happy Holidays, Dom Papa

November 19, 2014

there is no competition hands down best around!! Papas dodge is by far the best dealer I have been to by far, I contacted them to make a inquiry on a vehicle , not only was the internet sales Represe More

by umma.gee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
entire finance staff, Evan Monikowski
Nov 20, 2014 -

Papa's Chrysler Dodge Jeep RAM responded

Hello, Glad that unlike other car dealers Evan Monikowski didn't "breath down your neck". Glad you enjoyed the experience and lunch at the diner. Thanks, Dom Papa

November 19, 2014

BEST DEALERSHIP I'VE EVER GONE TO I would recommend this dealership to everyone I know! At first there was a slight issue but they all worked together to really make it happen for me! More

by marissadulin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garry Cwikla, Ed Koziol, Ryan Mundt
Nov 20, 2014 -

Papa's Chrysler Dodge Jeep RAM responded

Marissa, Glad to see that we are the "Best Dealership (you've) ever gone to". Glad we got you the vehicle you wanted and you didn't leave irritated. Glad your friend referred you to Ryan Mundt and that Garry Cwikla made you feel comfortable. Thanks, Dom Papa

November 17, 2014

New lease deal We got a better deal at Papa's then the dealer we leased six previous vehicles from. Loved the showroom and entire facility. Nice friendly people to d More

by Ghc2178
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zaneta Boryka
Nov 20, 2014 -

Papa's Chrysler Dodge Jeep RAM responded

Hi George, Glad to see we are you new car dealership and you found us and particularly Zaneta Boryka friendly to deal with on your new lease deal. Thanks Again, Dom Papa

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