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Papa's Chrysler Dodge Jeep RAM

New Britain, CT

3.9
932 Reviews
Hi and thank you for taking a moment to learn more about us. Papa's is proud of what you will see here. For almost 70 years it has not been just about selling and servicing vehicles, it has been about being a trusted neighbor. We have sold over 125,000 vehicles in our almost 70 years. We love to hear good things from our customers. We also love to hear when we do not live up to expectations as it gives us the chance to get even better. As we like to say, we are not perfect, just better than the other guys. There is a reason we have more then 600 positive reviews here on DealerRater and another 900 on other websites. At Papa's, our people make the difference, our prices make the deals.
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585 E Main Street

New Britain, CT

06051

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Showing 932 reviews

July 28, 2015

Vehicle Purchase We just purchased a 2015 Grand Cherokee. We were Very pleased with the professionalism shown by our salesman and his overall knowledge. Everyone we me More

by Jeepman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Monikowski, Ed Koziol
Aug 27, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

Jeepman, Love that name. Thank you for the review and for choosing Papa's. Glad that Evan Monikowski made your "new car purchase easy" Thanks, Dom Papa

July 26, 2015

Friendly, helpful employees Employees were very friendly and helpful. When I got into my vehicle after the service there was oil on the steering wheel which got onto my hands be More

by jgc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
Aug 27, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

JGC, Glad you found our employees to be friendly and helpful. Sorry about the oil! As we say on our website "not perfect, but better than the other guys". Another chance for us to improve, Thanks, Dom Papa

July 24, 2015

Mopar gift certficate Redeemed my mopar gift certificate for great products and very happy. Recent oil change experience was quick and efficient with pertinent suggestions More

by Gloria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
Aug 27, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

Hello Gloria, Glad you found the service employees professional. Hope you got something fun with the gift certificate?? Dom Papa

July 18, 2015

service Very knowledgeable staff, kept me informed of what needed to be done, when parts would be in, provided rental car when vehicle needed to be kept overn More

by JimBeam22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim, Service Dept
Aug 27, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

Jim, Glad to see that you found the service dept to be efficient and courteous. Dom Papa

July 15, 2015

2015 JEEP CHEROKEE LAREDO THIS TRANSACTION WAS VERY EASY. ZANETA, MY SALESPERSON, WAS VERY PROFESSIONAL AND KNOWLEDGABLE. I RECEIVED A VERY FAIR TRADE IN PRICE AND EXCELLENT DE More

by SWANEE33
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zaneta Boryka, Jeff Juaire
Aug 27, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

Hello SWANEE33, Thank you for choosing Papa's and the wonderful review. Glad to see that Zaneta Boryka made the vehicle purchase very easy and that Jeff Juaire made the paperwork painless. Dom Papa

July 14, 2015

Absolutely awesome! Absolutely great with me and my family! Gave me a great deal on my Jeep and cleaned and double inspected t for me. Even was really awesome and gave me More

by jeepgirl09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Monikowski
Jul 14, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

Hi Jeep Girl, Love the name!!! So happy to get two thumbs up and even happier when they are WAY UP!!! I will be sure to share this with Evan Monikowski. Thanks, Dom Papa

July 13, 2015

Papa's Made It Happen I had a good experince at Papa's Dodge Chrysler Jeep while purchasing a new Jeep Cherokee. Dave and Jeff where knowledgeable and friendly. No hard sel More

by Cherokee17
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Corbin, Jeff Juaire
Jul 14, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

CD, Glad to see that Dave Corbin and Jeff Juaire "made it happen" in a breeze without any hard sell high pressure car sales tactics. Thanks for the review, Dom Papa

July 12, 2015

Need to be more honest My cabin air filter was changed by myself 4 days before going in for service and the service agent told me that it was in need of changing. I called h More

by Jay101
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service Dept
Jul 14, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

Jay, Not sure what happened here? We show you the old Cabin filter? If you had not just changed it would the look of it have fooled you? As for the brake booster I am not aware of a recall on that. Those decisions are made by Fiat-Chrysler! have you tried contacting them?

July 08, 2015

Great Service at Papa's John Ward at Papa's Dodge was very helpful and friendly. He helped us purchase the Jeep that we wanted without the usual "sales pitch" that we get at More

by Mel&D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Juaire, John Ward
Jul 14, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

Mel&D, I love to hear us referred to as "Old School". We strive to still do business as my father and Uncle established 69 years ago where we treat our customers as friends and neighbors. I'm pleased that John Ward delivered on this pledge. Dom Papa

July 06, 2015

Love this place! John Ward at Papa's in New Britain was amazing! He got me the car I wanted at a great price! I had been to three dealerships before finally getting More

by bodyrocshaun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ward
Jul 14, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

Shaun, Thank you for the review. Glad to see that John Ward got you the car you wanted at a great price and that you didn't need to go to a fourth dealership!!! Dom Papa

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