Papa's Chrysler Dodge Jeep RAM

2007 Audi A8L The vehicle was sold to me with TPMS turned off. Papas service made sure the problem got corrected. They brought the car to Hoffman Audi and had no pr The vehicle was sold to me with TPMS turned off. Papas service made sure the problem got corrected. They brought the car to Hoffman Audi and had no problem paying over $2600 to replace all sensors and then some... More

Great dealership I am impressed with Papa's dealership. No pressure, and true numbers presented without hidden costs. Like a breath of fresh air, as you can relax and I am impressed with Papa's dealership. No pressure, and true numbers presented without hidden costs. Like a breath of fresh air, as you can relax and enjoy the negotiations. A big shout out to Evan Monikowski, our salesman. His product knowledge shows that the staff have up to date training, and his desire to help in any way possible is very much appreciated. Really a great place to shop. More

Used car purchase Overall purchase experience decent. Except many features or equipment in the online description were not actually included. Disappointing trying to ge Overall purchase experience decent. Except many features or equipment in the online description were not actually included. Disappointing trying to get equipment or answers unsuccessful. More

Garry Cwikla was most helpful in my new vehicle purchase! Thanks to Garry Cwikla for helping me find a new Cherokee with the features that I wanted at a price that I was looking for. The most difficult aspec Thanks to Garry Cwikla for helping me find a new Cherokee with the features that I wanted at a price that I was looking for. The most difficult aspect of this experience is that I had to part with my old jeep with 125,000 miles. I guess this is called separation anxiety. Garry is good at reading people. He pretty much new what I wanted before I did. In my business, time is money. At my age there isn't that much time left. Therefore, I was quite pleased that he quickly got me to the right vehicle at the right price. The rest of the purchasing experience went quickly and smoothly. Jeff Juaire, who did the financing, was clearly at home with the whole procedure and had all the facts and figures down. The whole team was friendly and accommodating. More

Service on my Cummins Diesel cooling system When I bring my Ram Diesel in for service the Technicians and Service Reps act professional and they do great work and I don't have to bring it back t When I bring my Ram Diesel in for service the Technicians and Service Reps act professional and they do great work and I don't have to bring it back to do over. More

Outstanding service is their standard!!!!! I have become used to VIP service when doing business at Papa's. They know what it means to care for their customers, and they get it right each time! I have become used to VIP service when doing business at Papa's. They know what it means to care for their customers, and they get it right each time!!!!! More

New Cherokee I was working with Evan at the store. He was very knowledgeable and got me a great deal on my trade in. Overall it was a great process and I'm very I was working with Evan at the store. He was very knowledgeable and got me a great deal on my trade in. Overall it was a great process and I'm very happy with my new car. More

My First Jeep - 2015 Grand Cherokee From soup to nuts, this purchase could not have been any easier. That was all due to the hard work of our sales rep Zaneta Boryka. I had certain para From soup to nuts, this purchase could not have been any easier. That was all due to the hard work of our sales rep Zaneta Boryka. I had certain parameters for my next purchase and Zaneta met every one of those goals. Moreover, she knew we only had a small window of time to get everything accomplished and she got it done! She is a very hard worker and I completely appreciated her thoughtfulness and attention to detail. I would definitely recommend her to anyone looking to purchase a jeep. More

Pleasant and easy Great salesman with a great personality made buying a new truck here very easy and was willing to take the time to find the right vehicle Great salesman with a great personality made buying a new truck here very easy and was willing to take the time to find the right vehicle More

Service Department was Terrible customer service horrible. I have been dealing with Papas for years now and have always purchased all my parts thru this location and never have had a issue. This past Thursda I have been dealing with Papas for years now and have always purchased all my parts thru this location and never have had a issue. This past Thursday September 3rd and stopped into the service department to ask a question in regards to the locking lug nuts on my vehicle when i purchased my 2014 Dodge Durango RT they did not give me that locking Key so i needed the service department to take off the lug or basically tell me how i can purchase one ... the lady behind the counter was very short with me and gave me a horrible attitude she basically told me they had no time for me that day i had no issue with this and asked if i can come back she told me they are booked there are people in front of me getting service and to come back in a week... i was appalled with the attitude and left.. I proceeded to Crowley Dodge in Bristol and they took me right in and assisted me and did what i needed and did not charge me a dime needless to say this is my new Dealership i will visit... More