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Papa's Chrysler Dodge Jeep RAM

New Britain, CT

4.6
925 Reviews

585 E Main Street

New Britain, CT

06051

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Showing 925 reviews

October 26, 2015

Jeep service Had trailer/tow system attached to my new 2015 Jeep Wrangler. Service was performed to factory-like standards. Friendly, efficient, with comfortable w More

by Jeepguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept
Nov 04, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

Jeffrey, Love that handle. Glad service was able to perform at factory like standards. Thanks, Dom Papa

October 25, 2015

Service I bought my car used and there were some small issues which wouldn't be noticeable without driving the car and using all the features. I called and m More

by Nifty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim in Service , Service Dept, Jim Lanzo
Nov 04, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

Hi Nifty, Thank you for choosing Papa's and for the review. Glad to see that Jim Lanzo and the service team were able to help. Dom Papa

October 14, 2015

Shout Out to Zaneta! Zaneta was great from the minute I called her and expressed an interest in working with her again on purchase. A true professional! She is knowledge More

by David D'Agostino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zaneta Boryka
Nov 04, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

David, Thank you for being a repeat customer and the review. I'm glad you found Zaneta Boryka a consultant who listens to the consumer and takes action. Thanks, Dom Papa

October 13, 2015

2007 Audi A8L The vehicle was sold to me with TPMS turned off. Papas service made sure the problem got corrected. They brought the car to Hoffman Audi and had no pr More

by Ad0104
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Monikowski, Service Dept
Nov 04, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

AD, Thank you for updating your review. I'm glad that we were able to resolve the problem. I have let our friends at Hoffman know that you were pleased with Olivia and we will share this with Jordan Mcmahon. Dom Papa

October 09, 2015

Great dealership I am impressed with Papa's dealership. No pressure, and true numbers presented without hidden costs. Like a breath of fresh air, as you can relax and More

by slick50
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Monikowski
Nov 04, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

Slick, Glad that you found Evan Monikowski to be like a breath of fresh air. Thank you for the business and the review, Dom Papa

October 05, 2015

Used car purchase Overall purchase experience decent. Except many features or equipment in the online description were not actually included. Disappointing trying to ge More

by Gussa
Recommend Dealer
No
Employees Worked With
Kyle Roberts was fantastic to deal with, Kyle Roberts, Gary Tufano
Nov 04, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

"I'm sorry to read this. While every effort is made to keep the information on our website as accurate as possible it is done through a software program that decodes the VIN # based on what Chrysler feed into said VIN. Even though we try, as you can imagine it is virtually impossible for one man to keep up with reviewing 500 cars we have listed on the website. It is why we have posted on any page having to do with inventory disclaimers stating this. Sorry for any inconvenience this might have caused. Glad to see that Kyle was fantastic. Dom Papa

September 30, 2015

Garry Cwikla was most helpful in my new vehicle purchase! Thanks to Garry Cwikla for helping me find a new Cherokee with the features that I wanted at a price that I was looking for. The most difficult aspec More

by Sodus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Cwikla, Jeff Juaire
Oct 05, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

Sodus, Glad to see that Garry Cwikla helped with your separation anxiety and everything went quickly and smoothly in your new Jeep purchase. Dom Papa

September 26, 2015

Service on my Cummins Diesel cooling system When I bring my Ram Diesel in for service the Technicians and Service Reps act professional and they do great work and I don't have to bring it back t More

by Mike1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept
Oct 05, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

Hey Mike, Thanks for the great review of the service dept. We love diesels. Dom Papa

September 23, 2015

Outstanding service is their standard!!!!! I have become used to VIP service when doing business at Papa's. They know what it means to care for their customers, and they get it right each time! More

by Pablo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not recall his name
Oct 06, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

Hello Pablo, Thank you for the review and continued business. It's are goal to give VIP service to everyone. Dom Papa

September 20, 2015

New Cherokee I was working with Evan at the store. He was very knowledgeable and got me a great deal on my trade in. Overall it was a great process and I'm very More

by Enos316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Monikowski
Oct 06, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

Enos, Thanks for the review. Glad that Evan Monikowski was able to assist you in getting a great deal. Dom Papa

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