Papa's Chrysler Dodge Jeep RAM
New Britain, CT
Filter Reviews by Keyword
By Type
Showing 925 reviews
Jeep service Had trailer/tow system attached to my new 2015 Jeep Wrangler. Service was performed to factory-like standards. Friendly, efficient, with comfortable w Had trailer/tow system attached to my new 2015 Jeep Wrangler. Service was performed to factory-like standards. Friendly, efficient, with comfortable waiting area. Regards, Jeffrey johnson More
Service I bought my car used and there were some small issues which wouldn't be noticeable without driving the car and using all the features. I called and m I bought my car used and there were some small issues which wouldn't be noticeable without driving the car and using all the features. I called and mare an appointment to fix this issues and they kept me informed the whole time and were very polite. More
Shout Out to Zaneta! Zaneta was great from the minute I called her and expressed an interest in working with her again on purchase. A true professional! She is knowledge Zaneta was great from the minute I called her and expressed an interest in working with her again on purchase. A true professional! She is knowledgeable, patient and understanding. She made things happen and quickly. She listens to the consumer and takes action. I have worked with Zaneta in the past and it was a pleasure working with her yet again. Thank you very much! David D'Agostino More
2007 Audi A8L The vehicle was sold to me with TPMS turned off. Papas service made sure the problem got corrected. They brought the car to Hoffman Audi and had no pr The vehicle was sold to me with TPMS turned off. Papas service made sure the problem got corrected. They brought the car to Hoffman Audi and had no problem paying over $2600 to replace all sensors and then some... More
Great dealership I am impressed with Papa's dealership. No pressure, and true numbers presented without hidden costs. Like a breath of fresh air, as you can relax and I am impressed with Papa's dealership. No pressure, and true numbers presented without hidden costs. Like a breath of fresh air, as you can relax and enjoy the negotiations. A big shout out to Evan Monikowski, our salesman. His product knowledge shows that the staff have up to date training, and his desire to help in any way possible is very much appreciated. Really a great place to shop. More
Used car purchase Overall purchase experience decent. Except many features or equipment in the online description were not actually included. Disappointing trying to ge Overall purchase experience decent. Except many features or equipment in the online description were not actually included. Disappointing trying to get equipment or answers unsuccessful. More
Garry Cwikla was most helpful in my new vehicle purchase! Thanks to Garry Cwikla for helping me find a new Cherokee with the features that I wanted at a price that I was looking for. The most difficult aspec Thanks to Garry Cwikla for helping me find a new Cherokee with the features that I wanted at a price that I was looking for. The most difficult aspect of this experience is that I had to part with my old jeep with 125,000 miles. I guess this is called separation anxiety. Garry is good at reading people. He pretty much new what I wanted before I did. In my business, time is money. At my age there isn't that much time left. Therefore, I was quite pleased that he quickly got me to the right vehicle at the right price. The rest of the purchasing experience went quickly and smoothly. Jeff Juaire, who did the financing, was clearly at home with the whole procedure and had all the facts and figures down. The whole team was friendly and accommodating. More
Service on my Cummins Diesel cooling system When I bring my Ram Diesel in for service the Technicians and Service Reps act professional and they do great work and I don't have to bring it back t When I bring my Ram Diesel in for service the Technicians and Service Reps act professional and they do great work and I don't have to bring it back to do over. More
Outstanding service is their standard!!!!! I have become used to VIP service when doing business at Papa's. They know what it means to care for their customers, and they get it right each time! I have become used to VIP service when doing business at Papa's. They know what it means to care for their customers, and they get it right each time!!!!! More
New Cherokee I was working with Evan at the store. He was very knowledgeable and got me a great deal on my trade in. Overall it was a great process and I'm very I was working with Evan at the store. He was very knowledgeable and got me a great deal on my trade in. Overall it was a great process and I'm very happy with my new car. More