Papa's Chrysler Dodge Jeep RAM
New Britain, CT
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Purchase of used Toyota Tacoma I recently purchased a used Toyota Tacoma. I found that the whole staff from Sales to Financing and Service departments were very friendly and knowle I recently purchased a used Toyota Tacoma. I found that the whole staff from Sales to Financing and Service departments were very friendly and knowledgeable. Matt Shavers in Sales in particular was extremely helpful in my decision to make this purchase. I would recommend Papa's Dodge Chrysler Jeep to anyone. They do not employ the old school dealership mentality which is refreshing. I feel that they took the extra step to make sure that I was a satisfied customer. More
Second purchase through Papa's been a great experience John Ward has been our sales executive for both our transactions at Papa's and he has been professional & the attention to detail has been great for John Ward has been our sales executive for both our transactions at Papa's and he has been professional & the attention to detail has been great for both sales. Hopefully will see him again for our next transaction at Papa's. More
Used cars don't always come with front floor mats... I recently purchased a used GMC Terrain from Papa's and once I got home and removed the paper floor mats I noticed the cloth mats were missing. I emai I recently purchased a used GMC Terrain from Papa's and once I got home and removed the paper floor mats I noticed the cloth mats were missing. I emailed the salesman and this is what took place: 1st response -I will see what I can find tomorrow when I get in. 2nd response - We have a few more GMC's coming in I'll see what I can get. 3rd response- Not all used cars come with floor mats. I've never seen a car within two years old come without a set of front floor mats. This goes down as one of the most ridiculous statements I've ever heard. All over a set of $90 floor mats. Papa's were the people make the deals.. Not so much. I also question if the simonizing was actually done.. Very questionable. More
Excellent Experience At Papa's Dodge John Ward was extremely professional and has successfully executed several transactions for The Miller Company. He minimized the administrative end of John Ward was extremely professional and has successfully executed several transactions for The Miller Company. He minimized the administrative end of the transction and we will continue to rely on John for future purchases. Thanks John! More
2015 Dodge Charger Purchase I have been looking to purchase a car and was recommended to go to Papa's. The customer service and attention to detail was fantastic. Zaneta made t I have been looking to purchase a car and was recommended to go to Papa's. The customer service and attention to detail was fantastic. Zaneta made the car buying experience very enjoyable and easy. She answered all of my questions and helped me make my decision on a vehicle rather than just try to sell me one. Jeff made the financial aspect of the buying experience easy to understand and went over all of our options and provided me different scenarios. Couldn't have asked for an easier buying experience and would definitely recommend anyone looking to purchase a vehicle to visit Zaneta and Jeff. Thanks for all your help! More
EXCELLENT SERVICE! Not your typical dealership Both Garry S. (Salesman) and Jeffery J (financing) came very highly recommend and were truly amazing in ever single thing they did for us, everyone wa Both Garry S. (Salesman) and Jeffery J (financing) came very highly recommend and were truly amazing in ever single thing they did for us, everyone was very fair, respectable, treated us like we were family and not just someone who was trying to get our money and throw us in something we didn't want just for a commission. This is extremely rare, these folks do it differently & that's why I will ONLY refer to these gentleman. Even the folks running the restaurant treated us with the utmost respect (& his sandwiches were Devine! Thank you so much!!! More
Service, Service, Service I wanted to express my gratitude and appreciation for the way Garry Cwikla handled my recent purchase of a Renegade. He was professional, thorough and I wanted to express my gratitude and appreciation for the way Garry Cwikla handled my recent purchase of a Renegade. He was professional, thorough and thoughtful thru the process. He took the time to explain leasing a car to me vrs. purchasing. This was the second Jeep I have purchased from Gary and would do so again. More
Jeep Wrangler 2016 My wife and I recently visited the Papa's Dodge/Jeep location (first visit) and were introduced to Gary Tufano who helped us order our new Jeep. We d My wife and I recently visited the Papa's Dodge/Jeep location (first visit) and were introduced to Gary Tufano who helped us order our new Jeep. We did not intend to purchase a Jeep that day, but the meeting with Gary was outstanding. I have purchased many vehicles in my 40 years of driving, but never had such a pleasant experience with Gary. Absolutely no pressure, hassle or haggling involved, just a simple and solid deal. I would highly recommend a visit with Gary if you are considering a purchase of a Chrysler product! More
New lease I was very satisfied with the service. John Ward was my salesman and could not have been better. I would highly recommend John to any friends that may I was very satisfied with the service. John Ward was my salesman and could not have been better. I would highly recommend John to any friends that may be looking to purchase a new vehicle More
Easy experience My recent dealings with Papas Dodge was an excellent experience. The sales staff was great and the whole process from start to finish was very easy an My recent dealings with Papas Dodge was an excellent experience. The sales staff was great and the whole process from start to finish was very easy and relaxing. More