Papa's Chrysler Dodge Jeep RAM
New Britain, CT
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Great Used Car Buying Experience Just got back from finalizing purchase of a used Jeep. Evan Monikowski was great to deal with-knowledgeable and super helpful. Very pleasant to work Just got back from finalizing purchase of a used Jeep. Evan Monikowski was great to deal with-knowledgeable and super helpful. Very pleasant to work with-I would highly recommend to others. Lou More
Stress Free Experience My husband and I wandered into Papa's Dodge looking for an SUV and were helped by Zaneta. She was incredibly helpful and patient with us, letting us My husband and I wandered into Papa's Dodge looking for an SUV and were helped by Zaneta. She was incredibly helpful and patient with us, letting us examine our final choices very carefully by ourselves. When we told her we were leaving to explore some other places, she wasn't pushy at all but said she would be able to find anything we wanted and to call her if we didn't find something elsewhere. And that's what we did. After realizing how stress-free the experience was at Papa's, we called Zaneta and she located the exact Jeep we wanted and it was available for us within a week. We worked with Jeff on financing and he was able to match the low interest rate we had been quoted from somewhere else, no issues at all. We would have started shopping for a new vehicle much earlier had we known that the process was going to be so easy. Thank you to Papa's for their great service and very reasonable pricing. More
Easy Process I initially emailed Papa's after looking online. I immediately received an email from the receptionist and a follow up within minutes from a salesman I initially emailed Papa's after looking online. I immediately received an email from the receptionist and a follow up within minutes from a salesman, Evan Monikowski. I went over to the dealer that day to see the vehicle. Evan was pleasant and very informative about the vehicle I was looking at. He knew an immediate answer to all of my questions and was able to discuss the specific details of the vehicle. We went back to his office to discuss numbers. There was not a lot of back and forth. Within 24 hours we had made a deal without a lot of haggle which I appreciated. I mean, who really wants to get into that? Evan continued to be very responsive to me, getting back to me within minutes of my texts to him. Overall, I would buy another car from Evan. He was great. I appreciated the time he spent with me and answering my questions without judgment. The only criticism I have is that the sales office for the salesman where we went to discuss numbers and do some other paperwork was pretty run down and uncomfortable. The showroom desks are just that. Desks. The salesmen are not in desks on the showroom floor which from a customer's perspective looks much nicer and more professional when the sales folks are out on the floor. Also, this particular dealer is busy. There was a lot of activity with buyers. I would've like a little more jazz for getting a new car--a balloon, a starbucks gift card, a coupon to their cool diner when in for service, or even offer to take a photo even with my new car---something.... :) More
jeep grand cherokee 2013 Papas gave us an amazing car buying experience from start to finish. Evan was so willing to go out of his way to work with us with whatever we needed. Papas gave us an amazing car buying experience from start to finish. Evan was so willing to go out of his way to work with us with whatever we needed. He was so friendly and very knowledgeable on the cars and their equipment. We didn't feel pressured and he wasn't at all pushy. Up front honest and effecient. The process went smoothly from start to finish and I absolutely love my jeep!!! Thanks Evan and thanks papas and all their employees who helped making the process a breeze! More
Another Great Experience This is our fourth car that Garry has helped us with and it always is a pleasure dealing with him. Garry always makes himself available, is always hel This is our fourth car that Garry has helped us with and it always is a pleasure dealing with him. Garry always makes himself available, is always helpful and is honest and caring. Hard to find somebody better then Garry. He has become more then a sales advisor, he has become a friend. More
Great Experience Leasing a Jeep Renegade When we started looking for a new car, we went from dealership to dealership trying to find the perfect car. One day we stopped by Papa's Dodge and we When we started looking for a new car, we went from dealership to dealership trying to find the perfect car. One day we stopped by Papa's Dodge and we met with Zaneta Boryka, who helped us find that perfect car. She was very knowledgeable and helpful. She went over different payment options to make the vehicle more affordable for us. In the end we ended up leasing a Jeep Renegade, and now we are totally happy with the choice of the car that we made. Thank you Zaneta. More
Gary was great to work with Salesman made himself available to fit my availability - no pressure very knowledgeable on the vehicle - new all the benefits of my family's current l Salesman made himself available to fit my availability - no pressure very knowledgeable on the vehicle - new all the benefits of my family's current leases and prior purchases More
Great Experience We visited Papa's a couple months ago to check out a JEEP Cherokee. Gary spent time with us, gave us his card and said he would not hound us and unlik We visited Papa's a couple months ago to check out a JEEP Cherokee. Gary spent time with us, gave us his card and said he would not hound us and unlike other sales agents, he didn't. Called him last week and asked if he could find one with the packages we wanted. Got right back to us with the best offer of any dealer in the area and more features than we had asked for. We decided it was too good a deal to pass up, and drove it home. Gary is a sales guy you can trust but I also want to mention Jeromy the sales manager and Ed the financial guy who got us through the trade in and paperwork painlessly. We would recommend this dealer to anyone who wants a straight deal and a great price. It's worth the trip! More
Very Pleased We have always bought our vehicles at our local dealership in town but after visiting Papas Dodge and having a flawless experience with both Zaneta an We have always bought our vehicles at our local dealership in town but after visiting Papas Dodge and having a flawless experience with both Zaneta and Jeff we will be repeat customers again. They kept the family business feel throughout the whole process and in today's day and age you just don't find that anymore, with so many dealership chains out there Papa's has kept the attention to the customer and has nailed it with customer satisfaction! More
2016 Jeep Patriot The original reason my husband and I came to the dealership was to trade in a used SUV we purchased few years ago that we were not happy with due to The original reason my husband and I came to the dealership was to trade in a used SUV we purchased few years ago that we were not happy with due to the service issue. Zaneta was our sale associate, I was happy with her service the last time we were there. She turned our negative feelings about our car problems with the service department we had. She listened to our needs and worked with us to find the best solutions to our issue. Now we did not plan on buying a new car but after showing me the Jeep Patriot, My husband and I knew it was the best option for us. Now we no longer have to worry about having car troubles with buying a new car. I am so happy with her service, I love my new Jeep! Also I want to thank Jeff for working with us with the financing and making it possible with a car payment we can afford! Now we have a great Jeep i love, for many years!!! Thank you so much Zaneta and Jeff! More