Papa's Chrysler Dodge Jeep RAM

Excellent Auto Body Repair Over the last six months or so, we have had the unfortunate luck of having of our two Jeeps (2012 Liberty & 2001 Cherokee) in need of auto body work, Over the last six months or so, we have had the unfortunate luck of having of our two Jeeps (2012 Liberty & 2001 Cherokee) in need of auto body work, a total of three times. After having a pleasant buying experience with Jeromy when we bought our Liberty new at Papa's, we decided to give Papa's Auto Body a try. It was one of the best auto related decisions we ever made. When our meticulously maintained Liberty was rear-ended last summer, we were very upset to see the damage. Upon taking it to Papa's, we were greeted by the auto shop Manager, Noyda, who promptly provided us with an estimate and assured us our vehicle would be restored to pristine condition. Her professionalism, friendly demeanor and coordination of the repairs was outstanding. When the work was completed on our Jeep, we could not have been more pleased. The paint match was exact and the car was detailed and gleaming the same as the day we bought it off the showroom floor. We have since had the need to have two more repairs done to our Jeeps due to minor accidents (none of which were our fault!) and each time the auto body team has gone above and beyond our expectations with their outstanding repair work and customer service. Our sincere thanks and appreciation to the entire Papa's Auto Body team. While we hope we don't have the need for another auto body repair anytime soon, it's great to know that you're there when and if the time comes again. (We wouldn't take it anywhere else & we live over an hour away!) We will be spreading the word about Papa's. Thanks again... Jim & Karen G. Simsbury, CT More

Great dealership I got my first jeep here and ran into a few problems. Came back and Evan was able to help me get into a new and helped me out on the price as much as I got my first jeep here and ran into a few problems. Came back and Evan was able to help me get into a new and helped me out on the price as much as possible. Great guy! More

New Owner of a Dodge Dart My husband's Jeep Cherokee called it quits after 17 years (that was also purchase at Papa's), we couldn't see putting money into it anymore. My husban My husband's Jeep Cherokee called it quits after 17 years (that was also purchase at Papa's), we couldn't see putting money into it anymore. My husband met with Garry Cwikla and test drove a Dodge Dart. A few days later we both met with Garry to discuss our options. He was pleasant, descriptive, and completely honest with us. It was a no hassle, no pressure experience and I would recommend his services to anyone looking for a new vehicle. My husband dealt with the service department for years and is a happy customer. Dealing with Jeff was the simplest, fastest transaction ever. He went over everything in detail. More

New Wrangler Purchase Was looking around for a vehicle to replace my 97 Cherkoee. Looked at a number of different brands. Wondered into this dealership to browse the Jeeps. Was looking around for a vehicle to replace my 97 Cherkoee. Looked at a number of different brands. Wondered into this dealership to browse the Jeeps. Lot is huge and has a large number and variety of vehicles on the lot. This helps when looking as you can actually test drive a vehicle outfitted with what you are looking for. I walked in looking like a kid lost in a candy store. The showroom is huge and has a good selection of Jeeps on the floor. Jon met me as I walked around and we chatted. I gravitated directly to the wranglers on the floor. He explained that most people that look at wranglers are pretty set on a wrangler and not one of the other models Jeep makes. Once I sat in the vehicle I realized that it just felt right. Jon was very helpful in helping to narrow down what color and style of Wrangler I would like. There were a number of wranglers on the lot that met my criteria which made looking them over much easier. The whole buying experience was great. Jon did not pressure me. Showed patience as I decided to take a few days to let my head clear after the test drive. I wanted to make sure that this was the right choice. Look around at other dealers and found that Papa's was offering me a very good price. Working with Jon and the finance manager was very pleasant. No pressure at all on the whole process. Jon reviewed the features of the Wrangler when I came to pick it up. He went over the Jeep wave program and all the paper work clearly. While I have not had the jeep serviced yet the sales (John) and finance (Jeff) department were great. I'll review the service department when I bring the Jeep in for service. More

Best in Class Sales and Service Partner Over the last 23 -years, my wife and I have purchased four new vehicles from Papa's. Gary Cwikla has sold me my last two, a Dodge Dakota and RAM 1500. Over the last 23 -years, my wife and I have purchased four new vehicles from Papa's. Gary Cwikla has sold me my last two, a Dodge Dakota and RAM 1500. Gary has always been more than a sales person. When I purchased my Dakota in 2006, it was on a Sunday, and he made sure I drove it home that day. When I came to see him in 2014 for a new truck, he took the time to review my vehicle usage, service history, and what I was looking for in my next vehicle. He then explained the advances RAM has made in their truck lines since 2006, and walked me through a series of models, features and option packages, and in very short order we found the configuration I was looking for. Even then, he gave me the manufacturer Window Sticker information and marketing broacher's, so I could take them home and show my family. Gary does a great job during the pre-sales process as well, so the sales process goes smoothly. I also like it when out of the blue I get a call from Gary wishing me happy new year, happy birthday, or just to say hello....Gary is more than a sales person, and it is very comforting to know he is committed to making sure he finds the right vehicle for me!!! If you are looking for a new vehicle, you owe it to yourself to stop by Papa's, and don't forget to ask for Gary.... More

Zane Boryka is the best! Zaneta Boryka made the car buying process simple. She knew what I wanted, didn't waste my time, and delivered more than promised. The way car buying Zaneta Boryka made the car buying process simple. She knew what I wanted, didn't waste my time, and delivered more than promised. The way car buying should be. She is one of the best salesperson I've ever worked with! It was pleasure. Thank you Zaneta. More

Outstanding Client Experiance I recently visited Papa's Dodge on a whim after looking for a new car for almost six months. I was so discouraged by the time I found myself at Papa' I recently visited Papa's Dodge on a whim after looking for a new car for almost six months. I was so discouraged by the time I found myself at Papa's. I was greeted as soon as I walked in the door by the woman at the front desk. I asked for someone who was well versed in special ordering because that's how "over it" I was with dealing with car sales associates at other dealers. That is when I met Gary. I was very upfront with him as to what I wanted and my non-negotiable features in the car along with the fact that I was not leaving that night with a car. This information at no point discouraged Gary or caused him to treat me differently after learning he wasn't getting a sale that night. Gary brought nothing but options and positive solutions, and to my surprise everything I wanted in a Jeep Wrangler was sitting right there on the lot right down to the color! I explained to Gary why I wouldn't be driving off in it that night and much to my surprise another solution! I was very nervous that by the time I would have sufficient funds for a down payment the Jeep would be gone. Gary advised me of my options to ensure the vehicle would be there for me when I was ready. Overall I am extremely satisfied with the level of professionalism, attention to detail and most importantly personable associates. I work in a field where client satisfaction is what keeps us in business and I am very impressed with the level of talent Papa's. I took home my Jeep Wrangler this past Sunday; I had never bought a brand new vehicle ever before, Gary even offered to have a balloon placed on it to make the experience even better! Sometimes it's the smallest of things that make an experience something you'll remember. Gary you did it, I'll be sure to recommend Papa's Dodge in the future and Gary specifically as well. More

OUTSTANDING SERVICE My experience with Gary Tufano and Matt Campagna was Outstanding! They were professional, attentive, helpful and patient. I could not have asked for a My experience with Gary Tufano and Matt Campagna was Outstanding! They were professional, attentive, helpful and patient. I could not have asked for a smoother process and top notch personal service. Gary actually came in on his day off to accommodate my schedule to pick up the car. When you go to PAPA'S , ASK for GARY TUFANO for honest pricing and outstanding service! I would highly recommend him to everyone. Lynda More

Outstanding Exceptional experience, they went out of their way to make entire process easy. Evan Monikowski was great to deal with, very knowledgeable, there to h Exceptional experience, they went out of their way to make entire process easy. Evan Monikowski was great to deal with, very knowledgeable, there to help and was outstanding in spending time going through vehicle and making himself available, he was highly responsive and always made time for questions and delivered quick turn around on all my questions. Greg More

Best sales person you could deal with.Evan Monikowski This was my number 2 car deal i did with Evan. Very helpful. Knows his cars he sells. Just a very nice person. This time I bought a 2016 dodge grand This was my number 2 car deal i did with Evan. Very helpful. Knows his cars he sells. Just a very nice person. This time I bought a 2016 dodge grand caravan.. And i love it. Evan made so easy to buy.. And fast. Stress free.. And that is what i like.. So if you want the best car buying experience. Evan is the one to see.. More