Papa's Chrysler Dodge Jeep RAM
New Britain, CT
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Extremely professional. Knowledgeable. Sales rep very knowledgeable about sales and customer process. Sales rep, Evan Monikowski, found lowest costs for new Jeep. Also, rep great job with d Sales rep very knowledgeable about sales and customer process. Sales rep, Evan Monikowski, found lowest costs for new Jeep. Also, rep great job with demo of vehicle. More
Looking and bought a used car Gary was so helpful and understanding. Helped us greatly. Listened to what our needs and wants were and helped put us into a car that reflected that Gary was so helpful and understanding. Helped us greatly. Listened to what our needs and wants were and helped put us into a car that reflected that More
Excellent customer service The sales associate was very friendly and paid attention to detail. I was treated well and was given an unbeatable price. I would definitely return to The sales associate was very friendly and paid attention to detail. I was treated well and was given an unbeatable price. I would definitely return to this location for any future purchase. More
2016 Ram 1500 Purchase I had been to Papa's one time in the past while considering a previous vehicle. I loved their selection but ended up buying an older model from a priv I had been to Papa's one time in the past while considering a previous vehicle. I loved their selection but ended up buying an older model from a private party instead. This time around, I was looking for a "new" used vehicle within the 2015-2016 model years. Papa's had about 10 trucks fitting my criteria, and I settled on a '16 Ram 1500. When it was time to talk numbers, my salesman, Gary Tufano, was a very straight shooter. He was up front with everything, and explained what each number meant in an "if this, then that" type approach, which I appreciated very much. He was an advisor, more than a salesman simply trying to make another sale. He showed me exactly how small financial changes now affected my overall price and monthly payment down the road. I ended up buying the truck and taking it home that day. Gary even drove me to the bank while the financial forms were completed, and I walked out the door a happy customer. Due to the fact that I took immediate delivery, Papa's gave me an "IOU" for a complete detail which is usually done to each vehicle before it drives off the lot. Overall, it was a great experience. Highly recommended!! More
Great Experience +++ Great buying experience. Voytek was a great salesperson, honest, and pressure free. Finance office was quick and painless, in and out in 10 minutes Great buying experience. Voytek was a great salesperson, honest, and pressure free. Finance office was quick and painless, in and out in 10 minutes with no surprises. Dealership showroom really neat place to hang out and see the museum quality cars while eating at the diner. Thanks for the lunch. Unlike other dealerships, I actully felt clean afterwards. Recommending Papas to all my friends and family. More
Very pleasant. We were in the market for a new car and decided to go to Papa's and car shop. We have purchased 3 vehicles and leased 1 from Papa''s in the past. W We were in the market for a new car and decided to go to Papa's and car shop. We have purchased 3 vehicles and leased 1 from Papa''s in the past. What initially started out to be just car shopping resulted in us purchasing a 2015 Grand Cherokee Limited. We felt it was a great value and we loved the car. Our salesman Przemek Buksza who we bumped into outside in the car lot was absolutely wonderful. He was helpful, patient and provided great customer service. More
Enjoyable Purchasing Experience The Dealership and especially Gaary and Ryan were the reason I returned to buy a new Jeep Grand Cherrokee; The previous experience warranted buying an The Dealership and especially Gaary and Ryan were the reason I returned to buy a new Jeep Grand Cherrokee; The previous experience warranted buying another vehicle from the same people. The professionalism and in depth knowledge of the the SUV by both Gaary and Ryan was impressive and the fact that they were not in an aggressive " hard sell mode "but more friendly yet made my experience more enjoyable.I would definetly recomennend Pappa's to any person looking for a new car. More
Mopar or No Car We have owned Dodge trucks/cars our whole life (so far) and are very fmailiar with the buying process off the lot. This time around we were ordering a We have owned Dodge trucks/cars our whole life (so far) and are very fmailiar with the buying process off the lot. This time around we were ordering a special vehicle we couldn't wait to receive!!! Despite our reservations of not knowing the actual process, we had a very good experience with Jeromy and our salesperson who prepped the purchase. Having been a gearhead in the muscle cars Dodge offers, we had a couple of trades for a 2016 Dodge 392 Charger. Having never been through the ordering process before, we were walked through each process by Jeromy efficiently and professionally. At the delivery our salesperson Jeromy had appointed was punctual in having the car ready to go as well as very friendly and outgoing. Over all our experience was perfect. The delivery was quick and smooth, the switch over from our trades to the Charger was smooth and everything done was handled professionally. Of course, when we are ready for our next vehicle purchase, we will definitely be back! Thank you so much Papas Dodge, Jeromy, and Przemek!!! We LOVE the car!!!!! :) More
Great communication between dealership and consumer No pressure dealership, went through every incentive that was available out there for my purchase. Open line of communication with the sales person. No pressure dealership, went through every incentive that was available out there for my purchase. Open line of communication with the sales person. Easy to reach out to. More
Just bought my 3rd car from here Just bought my third vehicle from Papa's. There is a reason I've kept going back. Garry Cwikla has worked with me each time and it has always been a g Just bought my third vehicle from Papa's. There is a reason I've kept going back. Garry Cwikla has worked with me each time and it has always been a great experience. I met Garry because my dad has also bought 2 cars from him in the past. Garry takes the time to sit with you and really find out what you want and what price point you'd like to be in. He is very knowledgable of the cars and possibilities for financing and takes the time to explain it all. He is extremely personable and cares about the customer. I walked into Papa's yesterday with a good idea of the vehicle I wanted and left the dealership driving the Jeep I had come in hoping for. Garry works efficiently to get you into the car as quickly as he can. After meeting with him yesterday, I was reminded again why I keep going back. I also worked with Eddy in finance, who was able to get me a loan right away and equally as great to work with. More