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Papa's Chrysler Dodge Jeep RAM

New Britain, CT

4.6
925 Reviews

585 E Main Street

New Britain, CT

06051

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Showing 925 reviews

February 18, 2017

review Have been a customer of Garry Cwikla's for 19 years . Our longevity with Gary and Papa's says it all. Would recommend Papa's and Garry without hesit More

by Peter Foxen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Cwikla
Feb 21, 2017 -

Papa's Chrysler Dodge Jeep RAM responded

Hello Peter, Thank you for again choosing Papa's for your vehicle needs. It is repeat customers like yourself that make it so rewarding. I will be sure to share this with Garry Cwikla. Dom Papa

February 17, 2017

Papas Dodge Chrysler Viper SRT8 Ram Jeep Gary Cwikle is a excellent sales person to work with, his knowledge about my 2017 Ram 1500 was vary helpful and he went the extra step to make sure I More

by happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Cwikla, Jeff Juaire
Feb 21, 2017 -

Papa's Chrysler Dodge Jeep RAM responded

Hi Happy, Glad to hear that Garry Cwikla and Jeff Juaire made the buying process of your new Ram 1500 smooth and hassle free. I'll be sure to let them know. Dom Papa

February 11, 2017

It was amazing! I had the best experience with my salesperson, he was patient, kind and very helpful. I will definitely be coming back in the future for other cars! More

by tdonna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Cwikla
Feb 13, 2017 -

Papa's Chrysler Dodge Jeep RAM responded

Hello tdonna, Glad to hear that Garry Cwikla was patient and helpful and gave you the best experience. Dom Papa

February 08, 2017

Outstanding service and help Outstanding service and help. Evan and ed really mad the process of buying my vehicle a breeze. Very knowledable about the products. Would recommend t More

by RyGuy111
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Monikowski, Ed Koziol
Feb 13, 2017 -

Papa's Chrysler Dodge Jeep RAM responded

RyGuy, Thank you so much for choosing Papa's and for the review. Glad to see that Evan Monikowski and Ed Koziol made the buying process for your Jeep smooth. Dom Papa

February 08, 2017

New Jeep Przemek was friendly and knowledgeable. I would recommend him and this dealer. Everything went smoothly and I drive out in a few hours. That's it. More

by Rich o
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Koziol, Jeff Juaire, Przemek Buksza
Feb 13, 2017 -

Papa's Chrysler Dodge Jeep RAM responded

Rich, Thank you for the kind words and for choosing Papa's. Glad to hear that Przemek made everything smooth and didn't take up a lot of time. Dom Papa

February 04, 2017

Oil change was waste of time Was emailed by dealership that I was due for a service. Made an appointment through the website for the service due. Received email a couple days bef More

by I bought a car guy
Customer Service
Recommend Dealer
No
Employees Worked With
Service Dept
Feb 06, 2017 -

Papa's Chrysler Dodge Jeep RAM responded

Hello Car Guy, Not sure what happened here. As you can see from the other reviews both here and around the internet this is not how we do business. I thought we told people in enough places that there is no appointment necessary for oil changes? We will have to review the way we are presenting it so as to do a better job. Thank you for pointing it out to us so we can look at it and make corrections. If you can find the time to reach out to A.J. Maida our Director of Digital Marketing at 860-225-8751 EXT:3114, possibly you can help give him some ideas so someone else won't have the same problem. Thanks, Dom Papa

Feb 06, 2017 -

I bought a car guy responded

"I thought we told people in enough places that there is no appointment necessary for oil changes?" No appointment necessary and not honoring appointments are not the same thing. Also I scheduled the appointment through an email sent from the dealerships service advisor account asking me to schedule an appointment for an oil change.

Feb 06, 2017 -

Papa's Chrysler Dodge Jeep RAM responded

OK I see now. We will have to find that email and get it corrected. Thank you again.

February 01, 2017

Great service The sales rep was very professional and polite he took his time and I did not feel rushed to make a purchase. I wish there were more sales rep like More

by Chaves2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Juaire, Przemek Buksza
Feb 03, 2017 -

Papa's Chrysler Dodge Jeep RAM responded

Hi Chaves, Thank you so much for the review and for choosing Papa's. Glad you weren't rushed. Enjoy the Subaru. Dom Papa

February 01, 2017

They were so nice , quick, no nonsense.. I saw a car online. Called to see it and they didn't keep me waiting. I drove it within 5 min of getting there .Evan was great . He has been there 11 More

by Susanpassatt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Monikowski
Feb 03, 2017 -

Papa's Chrysler Dodge Jeep RAM responded

Hi Susan, Thank you for the multiple compliments. Please to see that Evan Monikowski was great. Enjoy the Passat. Dom Papa

January 17, 2017

Great experiencr The entire process of buying a new car was very easy. Each employee was knowledgeable and helfpul. I would recommend Papas to family and friends. More

by tjg1566
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Juaire, Przemek Buksza
Jan 31, 2017 -

Papa's Chrysler Dodge Jeep RAM responded

tjg, Thank you for the review and for choosing Papa's. Glad to see that Przemek Buksza and Jeff Juaire made the process easy. Dom Papa

January 04, 2017

Feel good w Papa's Working w Zaneta Boryka was great and even the General Manager came by to say hello and emphasize the dealership's commitment to customer satisfaction More

by JeepGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zaneta Boryka, Ed Koziol
Jan 11, 2017 -

Papa's Chrysler Dodge Jeep RAM responded

Hello JeepGuy, Great handle by the way!! Thank you for the review and for choosing Papa's. Pleased to see that Zaneta Boryka and Frank Greg made it a "fun" day. Shouldn't it be fun??? Dom Papa

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