Papa's Chrysler Dodge Jeep RAM
New Britain, CT
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Great service Excellent service. Everything was fast and convenient. From start to finish the entire process was smooth and stress free! I will certainly recommend Excellent service. Everything was fast and convenient. From start to finish the entire process was smooth and stress free! I will certainly recommend this dealership to friends and family. More
New Car Purchase I bought a Chrysler 300 C this week. It was an extremely positive experience working with Ali Riley and Ryan Mundt. Both demonstrated an extremely hig I bought a Chrysler 300 C this week. It was an extremely positive experience working with Ali Riley and Ryan Mundt. Both demonstrated an extremely high level of professionalism throughout the entire process. More
Amazing Experience Hi There - My husband purchased a 2014 Certified Jeep Grand Cherokee on Saturday and I wanted to reach out and let you know how extremely satisfied we Hi There - My husband purchased a 2014 Certified Jeep Grand Cherokee on Saturday and I wanted to reach out and let you know how extremely satisfied we were with the entire process. My father has been a longtime customer of Papa's. My husband's car finally died after hitting close to 200K miles. The first thing my Dad said was "Go see my girl Zaneta!". We first saw her on Saturday, 8/5. We test drove SEVERAL Jeeps and one Dodge SUV over the next few days. The Jeep was ended up purchasing was something we thought we wouldn't be able to buy. My husband has prided himself in never having a car payment. He didn't want to go from $0 per month to the $4-$500 per month range. Zaneta worked hard with management to offer us a price that was right where we wanted to be. Zaneta was patient, extremely knowledgeable, and we never felt pressured at all. We also worked with John Ward. When we took the final test drive in the Jeep, Zaneta had to leave early, so John took her place, and again, it was a wonderful experience. We were debating between 2 Jeeps at that point, and his input helped us make our final decision. When it came time for the finance part of the deal, Ryan was amazing. Everything was explained in detail, the financing that was arranged for him was extremely fair, and the payments are now exactly what we had budgeted for. Aside from a hot rod he owned as a teenager, my husband says this is the best car he has ever had. We are owed some touch up paint, which Zaneta has already ordered for us. Thank you again! As the daughter of a successful business owner, I know how important it is to have top notch employees. Papa's is an amazing company, and we are proud to now be members of the Papa's Family! More
Very Smooth Transaction Went in looking for a used Ram 1500 and found a couple that I was interested in. Ali assisted me with checking them out and was very helpful and info Went in looking for a used Ram 1500 and found a couple that I was interested in. Ali assisted me with checking them out and was very helpful and informative. Dealership is also very nice with a good selection of vehicles. Will be back for future purchases and service as needed More
Great buying experience. Very helpful great explanation and. All my questions were handled and answered with knowledge and professionalism. Alternatives and additional services were offered and fully discussed. All my questions were handled and answered with knowledge and professionalism. Alternatives and additional services were offered and fully discussed. Some I took some I passed on. Ali and Mark were pleasures to work with. Overall it was a very positive experience and they have a Dodge customer for life. More
Absolutely extraordinary wonderful experience This had to be one of the best experience I've ever had in my 70 years of being on earth with a new car absolutely amazing seamless perfect what can This had to be one of the best experience I've ever had in my 70 years of being on earth with a new car absolutely amazing seamless perfect what can I say extraordinary !! More
Outstanding Customer Service I purchased a pre-owned vehicle. Met with Salesman Ali Riley. He was pleasant and knowledgeable and fair in all explanations. Met with Business Mgr. M I purchased a pre-owned vehicle. Met with Salesman Ali Riley. He was pleasant and knowledgeable and fair in all explanations. Met with Business Mgr. Mark McDonald. Excellent to work with and extremely transparent. I will come back here for my next vehicle More
Quick & Easy Evan was very easy to talk to, very personable, friendly and what a smart young man! He took the time and explained every feature on the 2017 Grand Ch Evan was very easy to talk to, very personable, friendly and what a smart young man! He took the time and explained every feature on the 2017 Grand Cherokee Laredo to us. He went and brought Ken Papa over to us and introduced him! What an amazing place. You can eat, get a haircut and actually purchase accessories in their parts department and take them with you right then and there! I bought the back cargo mat and put it right in! Mark in finance was very personable also, friendly guy and had us outta there in no time! Thank you, Papa Dodge! More
Great salesman Ali was a tremendous help and easy to deal with.found the vehicle in stock with eaxactly what I was looking for, and a big help on the upfit Ali was a tremendous help and easy to deal with.found the vehicle in stock with eaxactly what I was looking for, and a big help on the upfit More
Good service good place to go First time buying from here. Good service all around. Very helpful with the process, definitely would recommend to anyone unsure of where to look for First time buying from here. Good service all around. Very helpful with the process, definitely would recommend to anyone unsure of where to look for a new or used vehicle. More