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Papa's Chrysler Dodge Jeep RAM

New Britain, CT

4.4
926 Reviews

585 E Main Street

New Britain, CT

06051

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Showing 926 reviews

April 02, 2025

Extreme disappointment is the only terms I can use. Old school sales tactics and run around... excuses to hold onto high commissioned sales... When you are very forward and explain everything in detai More

by Ealbrycht79
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Anthony
Apr 02, 2025 -

Papa's Chrysler Dodge Jeep RAM responded

I'm truly sorry to hear about your experience. This is not the standard we hold ourselves to, and I sincerely apologize for the frustration and lack of follow-up. I’d appreciate the chance to speak with you directly and make things right, if you're open to it. You can reach me at fgreg@papasdodge.com. – Frank Greg, GM, Papa’s CDJR

Apr 02, 2025 -

Ealbrycht79 responded

Frank, I emailed you days ago with zero response!!! This is exactly why this was posted. Your team failed epically and you continued with zero response for days. Sincerely... a long term former customer

January 02, 2025

Leased my second jeep compass at Papas. Got exactly what I wanted! Very easy & pleasant and easy process. Right price, right car!. Zaneta Boryka was so helpful and made the whole process ea More

by cpavalock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zaneta Boryka, Ryan Mundt, Mark MacDonald
November 17, 2024

This was the best carbine experience I have ever had. Definitely go see Henri he will take care of you More

by Davidswanson67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henri Michaud
February 26, 2024

I would never purchase from them ever again. I bought a used car that was covered in crumbs despite being “detailed,” and had the previous owners registration and insurance cards. Once I drove t More

by Kayla
Recommend Dealer
No
Employees Worked With
John ward
February 26, 2024

I had a great experience on the purchase of my RS! Anthony was very attentive in helping to ensure things went smoothly and he was quick to answer questions and provide any detail I requested about th More

by aptesting986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony
February 17, 2024

Picked up our new Ram and we love it! Fifth car from pass! Definitely go see Henri! More

by LeoBragg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henri Michaud
February 07, 2024

Great experience at Papa’s! Excellent price and service, Henri is the best in sales! More

by sjfecteau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henri Michaud
December 01, 2023

This is our second Jeep purchased at Papa's. We also have them serviced here. Everyone is very nice, honest and helpful. Anthony Salvatore is great. Very patient and knowledgeable and takes hi More

by KiKi
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Salvatore *****, Mark MacDonald
October 17, 2023

Bad experience. Dealership sold me a used AWD Jeep with different size tires on it - tires in the front larger than the rear. I was assured the vehicle passed a tho More

by Car
Finance Experience
Recommend Dealer
No
Employees Worked With
Henri Mechaud
July 25, 2023

Go see Henri he is the man! Best car buying experience ever! Love my Subaru! More

by St-sheesh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henri Michaud
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