Papa's Chrysler Dodge Jeep RAM
New Britain, CT
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Leased my second jeep compass at Papas. Got exactly what I wanted! Very easy & pleasant and easy process. Right price, right car!. Zaneta Boryka was so helpful and made the whole process ea Got exactly what I wanted! Very easy & pleasant and easy process. Right price, right car!. Zaneta Boryka was so helpful and made the whole process easy and efficient! More
I had a great experience on the purchase of my RS! Anthony was very attentive in helping to ensure things went smoothly and he was quick to answer questions and provide any detail I requested about th Anthony was very attentive in helping to ensure things went smoothly and he was quick to answer questions and provide any detail I requested about the car. Thank you to all for helping me to get into the car I have been oogling over for years! More
I would never purchase from them ever again. I bought a used car that was covered in crumbs despite being “detailed,” and had the previous owners registration and insurance cards. Once I drove t I bought a used car that was covered in crumbs despite being “detailed,” and had the previous owners registration and insurance cards. Once I drove the car home, I noticed a mud cap was broken and called them to see if I could bring it in. They told me I must of hit something and “afraid to tell my dad” despite not hitting anything and that I purchased the car myself. I would never purchase from them again. More
This is our second Jeep purchased at Papa's. We also have them serviced here. Everyone is very nice, honest and helpful. Anthony Salvatore is great. Very patient and knowledgeable and takes hi We also have them serviced here. Everyone is very nice, honest and helpful. Anthony Salvatore is great. Very patient and knowledgeable and takes his time explaining things. Follows through too. Five stars to him. More
Bad experience. Dealership sold me a used AWD Jeep with different size tires on it - tires in the front larger than the rear. I was assured the vehicle passed a tho Dealership sold me a used AWD Jeep with different size tires on it - tires in the front larger than the rear. I was assured the vehicle passed a thorough safety inspection. The tire size difference should have been picked up. Unfortunately, over a short period of time the vehicle developed mechanical issues including braking problems and significant vibrations being felt constantly while driving. When diagnosed by my mechanic he explained that many of the issues experienced when the vehicle was being driven were likely being caused by the tire size difference and that the tires should be replaced immediately to ensure additional damage to the vehicle is not caused. Brake and wheel bearing repairs were required in addition to having the appropriate tires installed. The expensive Vehicle Service Contract/Insurance I purchased through the dealership would not cover these vehicle repairs because they were deemed "routine maintenance" - worthless Sorry I did not use Capital Garage as I have in the past. I thought I would give Papas a try. Big mistake. More
This is the third time purchasing a vehicle from Papa's. Zaneta Boryka is a fantastic salesperson. Knows my needs, making the sales experience easy and quick. Additionally, the service department is top not Zaneta Boryka is a fantastic salesperson. Knows my needs, making the sales experience easy and quick. Additionally, the service department is top notch. Would highly recommend them to anybody. More