Panama City Toyota - Service Center

After 5 years, I'm Over It! Almost 3 hrs for an Oil Change and Tire Patch. Actually Oil change 30 minutes and tire patch repair over 2 hrs. I could've taken it to Road Mart where Almost 3 hrs for an Oil Change and Tire Patch. Actually Oil change 30 minutes and tire patch repair over 2 hrs. I could've taken it to Road Mart where they patched another tire for me in less then 30 mins. For the third time!(I only do oil changes) I get an email for 10% off Service after the fact. Coupon only good to Nov. 30. I'm not driving 5,000 miles in 31 days. So nice empty offer. Customer Rep was great, keeping me updated and apologizing. I take my Lexus down the road to Firestone where they seem to always have deals on Oil Changes and they are pretty fast. Looks like my Toyota will be going there from now on! Rated Customer Service, Quality of Work & Friendliness 4 Stars, but only 1 star for overall because of the wait. More

Great experience Everything was better than expected on my first service visit. No complaints at all. Thank you. Prompt and very pleasant people made it very easy. Everything was better than expected on my first service visit. No complaints at all. Thank you. Prompt and very pleasant people made it very easy. More

15000 mile service Everything was fine except the technicians failed to fill the windshield washer fluid. Otherwise the visit was fine. Customer service was really goo Everything was fine except the technicians failed to fill the windshield washer fluid. Otherwise the visit was fine. Customer service was really good. I'm just kind of picky about the details... More

Well worth the drive. I live two hours from PCT. So a trip for scheduled maintenance is an event. It went smooth and my truck was finished before the estimated time. Very p I live two hours from PCT. So a trip for scheduled maintenance is an event. It went smooth and my truck was finished before the estimated time. Very professional. Thanks! More

Always a hassle free experience Tom Cash has been my service advisor for three years and takes excellent care of me...and my car. I appreciate the level of customer care I get at Pan Tom Cash has been my service advisor for three years and takes excellent care of me...and my car. I appreciate the level of customer care I get at Panama City Toyota....so much so that when it's time to purchase another vehicle it will likely be from Panama City Toyota!! More

Horrific service department The only focus of this department is how fast and careless they can work on your car. In the past I've had them not rotate my tires after I marked the The only focus of this department is how fast and careless they can work on your car. In the past I've had them not rotate my tires after I marked them before they went in. "Forgot" to put coolant in my radiator. "Forgot" to put oil back in my engine. Tried to scam me by selling me a air filter without even taking the time to look under the hood of my truck to see that I have a aftermarket cold air intake. Unless you have a warranty and can't make it to Mariana Toyota would be the only reason I'd recommend to get your vehicle serviced here. If you're a woman or a younger individual they will try everything in their power to coax you into paying more for your services. More

15,000 mile maintenance Excellent and expedient service. Very happy with service, time waiting and friendliness of Advisor. Would highly recommend Panama City Toyota Sales an Excellent and expedient service. Very happy with service, time waiting and friendliness of Advisor. Would highly recommend Panama City Toyota Sales and Service. My favorite salesman is John Nicholson and I would recommend John to all of my friends! ?? More

Excellent service will keep my business for a lifetime I purchased a new 2016 Camry from PC Toyota...I love the car and have taken it in twice for complimentary oil change & tire rotation. Their service pe I purchased a new 2016 Camry from PC Toyota...I love the car and have taken it in twice for complimentary oil change & tire rotation. Their service people are friendly and knowledgeable. Their service waiting area is clean, roomy and stocked with complimentary drinks, snacks, TV and wifi. They have a shuttle available if I don't want to wait and there's a monitor showing customer names/progress. The service after the sale is important to me, and so far PC Toyota is acing it! More

Excellent Service at Panama City Toyota Panama City Toyota Sales and Service is the best. After the purchase of our 2016 Highlander, we have had it serviced twice with Chad Milner as our se Panama City Toyota Sales and Service is the best. After the purchase of our 2016 Highlander, we have had it serviced twice with Chad Milner as our service representative both times. Their Service Department is SECOND TO NONE hands down and very impressive! They are very organized from check-in to completion with great hospitality while consistently providing the status of completion. This is truly the type of service customers dream of and never get from most other dealers because they have never figured it out. Panama City Toyota has mastered the Service business and is excellent! More

Happy With Work Done On My Car Car is working great since I had it serviced. Love the new tires, better ride than my old tires and cost less. I feel I got good value for my money. Car is working great since I had it serviced. Love the new tires, better ride than my old tires and cost less. I feel I got good value for my money. More