Panama City Toyota - Service Center
Panama City, FL
1,859 Reviews of Panama City Toyota - Service Center
Dropped vehicle off day prior for a 7:30am appointment. Went over what was needed to be done, which included a fix on the sunroof gasket and a full detail. The gasket keeps randomly popping out of place, Went over what was needed to be done, which included a fix on the sunroof gasket and a full detail. The gasket keeps randomly popping out of place, was told all you could do was make sure it wasn't leaking. It's annoying to say the least that we have to keep resetting it and that's all that can be done. As far as getting a detail done, was told when I received the call to pick up the vehicle that a detail was no longer an option as they simply did not have time. Truck was going in for a 25k service and as none of this is a huge deal, but it's incredibly frustrating. Our schedules have to be adjusted to make these appointments, and rides secured. It would be nice to get everything done, as simple oil change can be done anywhere and will only take 30mins out of my day. Will continue to use the dealership but hoping for better communication and results in the future. More
They always take care of me with the utmost consideration every time I have a scheduled need. every time I have a scheduled need. More
Took a week to get a service appointment for an oil change. When I arrived at my appointment time there were nine vehicles ahead of me, and an Employee did not check me in until 15 minutes after I arr change. When I arrived at my appointment time there were nine vehicles ahead of me, and an Employee did not check me in until 15 minutes after I arrived. After thirty minutes my vehicle was still behind the other vehicles. I checked with service adviser who stated it would "be awhile" before they even got to it. The one other time I took my new vehicle in for an oil change it took two hours, so this is not an isolated incident. They offer free service for first 20,000 milesbut you will probably never have time to use it. More
By far the best service department I've ever had the pleasure of working with. Patrick Tansey was on top of it from scheduling all the way through completion each time. Even when the service departmen pleasure of working with. Patrick Tansey was on top of it from scheduling all the way through completion each time. Even when the service department is behind schedule as a whole, their protocols for setting priorities and finishing the task definitely stands out as one of the best. Patrick's attention to detail and considerations in looking forward have always been a benefit to me. The last 3 years as a lease owner, I could not be happier. N. Duty, PCB, FL More
I had Joseph Overby as my service adviser and he did a great job. My Landcrusier was in on a recall which could have taken all day and I had my car back in about 3 1/2 hours. He was great. They gave me great job. My Landcrusier was in on a recall which could have taken all day and I had my car back in about 3 1/2 hours. He was great. They gave me a rental car for use while the vehicle was in shop with no hassles. The rental agent and really anyone in the service area was very pleasant and helpful. I come from a family dealership in Pittsburgh so I am very aware of what great service is. Thanks so much. I think this service department is top notch. More
I have my Camry serviced at Panama City Toyota and the service is always fast and thorough. Through the years they have proven to be trustworthy and always courteous. service is always fast and thorough. Through the years they have proven to be trustworthy and always courteous. More