Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Panama City Toyota
Panama City, FL
2,964 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,964 reviews
December 29, 2012
My husband and I came in today for the buyback event and were very pleased with the service and prices! We traded in our car for a certified used 2011 Toyota Corolla. Ian Salzburg, Robert Hernandez, and J were very pleased with the service and prices! We traded in our car for a certified used 2011 Toyota Corolla. Ian Salzburg, Robert Hernandez, and James Rees were all very accommodating . Thank you all very much! We would definitely recommend this dealership!! More
by SCrowe2
Employees Worked With
Robert Hernandez
December 27, 2012
Great dealership. Second time i have used them as the relationship and customer service is outstanding! Ian was very informative and Monte worked with us to get us what we wanted! Would recommend to a fr relationship and customer service is outstanding! Ian was very informative and Monte worked with us to get us what we wanted! Would recommend to a friend who needed a great, quality vehicle at an amazing price! We will be seeing them again when we upgrade next time also!!! More
by nicole.weaver
December 26, 2012
Their employees are friendly, efficient and business-like. They cut to chase on sales price to maximize our time. Great dealership for sales and service! business-like. They cut to chase on sales price to maximize our time. Great dealership for sales and service! More
by mrsandyshoes
Employees Worked With
December 20, 2012
Traded in a 2009 Venza for a 2013 Venza. The Dealer's values for both the trade-in and new vehicle (MSRP and Invoice) matched what I had researched through Kelly Blue Book, Edmunds, Consumer Reports, etc values for both the trade-in and new vehicle (MSRP and Invoice) matched what I had researched through Kelly Blue Book, Edmunds, Consumer Reports, etc. James and Brandon were open regarding pricing and, in my opinion, very fair in negotiating the deal. Brandon was excellent in having the new vehicle prepared for pick-up and having all the paperwork ready to sign. More
by wgschauz
Employees Worked With
Branden Lamberson
December 19, 2012
Worked out my trade-in and new car purchase over the Internet from Alabama. When I came to the dealership the vehicle was ready with the parts I requested to be added and they found me a better financin Internet from Alabama. When I came to the dealership the vehicle was ready with the parts I requested to be added and they found me a better financing plan than originally quoted. Great service! More
by rraygut
Employees Worked With
Robert Hernandez
December 19, 2012
Brandon Lamberson is AWESOME!! I would strongly recommend him to my friends/family. With my deafness, he was very willing to take time and made good communication with me. I really appreicated his patience him to my friends/family. With my deafness, he was very willing to take time and made good communication with me. I really appreicated his patience and helpful so much! THANKS BRANDON!!! :) More
by VickiSasser
Employees Worked With
Branden Lamberson
December 17, 2012
I bought a used Hybrid Highlander largely sight unseen today. I know that I can trust Jim and John and don't have to worry about quality when purchasing a vehicle from Panama City Toyota. This truly is today. I know that I can trust Jim and John and don't have to worry about quality when purchasing a vehicle from Panama City Toyota. This truly is a dealership where relationships are not only born, but nutured also. This is the 6th vehicle I gotten from Panama City Toyota and am totally comfortable recommending John Nicholson or Jacob Mankoff to any of my friends or family. Jim Hellett is not just a manager, he really cares about the people who walk through the doors at Panama City Toyota. You guys are great, and you have an outstanding service department to back you up. I'll be back..... More
by jimandkarensmith
December 11, 2012
This is my 4th time buying a Toyota from this dealer, and each and every time I have been completely satisfied. John Nicholson is the sales rep whom I used each time and his knowledge and willingness to a each and every time I have been completely satisfied. John Nicholson is the sales rep whom I used each time and his knowledge and willingness to assist me have been very satisfying. I will recommend him to any of my friends at any time to assist them in buying a car. Thank You Richard P. Ludwig Niceville FL 32578 More
by RLudwig3267
Employees Worked With
December 08, 2012
Bruce Harbin was extremely patient, giving direct clear answers to my questions. I ask a lot of questions to make sure I'm understanding what's happening. If I don't understand, or if numbers don't match answers to my questions. I ask a lot of questions to make sure I'm understanding what's happening. If I don't understand, or if numbers don't match up to my satisfaction, I absolutely would not make a purchase. Bruce spent probably 3 hours plus with me. He explained things so that I was able to follow. Just a really nice person. He went above and beyond I thought by reinstalling the two child car seats (and that's not an easy task). Also made sure I was comfortable driving my new Toyota Camry SE. More
by lshipchk
Employees Worked With
Bruce Harbin
December 06, 2012
John Nicholson is the BEST period. I've purchased 4 vehicles from John now for my kids and wife. Each purchase was hassle free, a great deal, with outstanding service. I strongly recommend John and P vehicles from John now for my kids and wife. Each purchase was hassle free, a great deal, with outstanding service. I strongly recommend John and Panama City Toyota. Thanks John! More
by Steven Petryszyn
Employees Worked With
