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Panama City Toyota
Panama City, FL
2,964 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,964 reviews
March 29, 2017
Great Service with Tom Cash! Always friendly, fast and accurate! They always tell me exactly what is needed and take care of the issue. Love working with the service department. Always friendly, fast and accurate! They always tell me exactly what is needed and take care of the issue. Love working with the service department. More
by sharon
Employees Worked With
Tom Cash
March 28, 2017
Tom Cash very helpful in service dept. Tom cash very helpful in service dept.- He assisted me with typical oil change, and furthermore the safety of my tires and clean air filters. The serv Tom cash very helpful in service dept.- He assisted me with typical oil change, and furthermore the safety of my tires and clean air filters. The service dept manager talked with me to make sure my cars needa were being met. And I appreciate the technicians thoroughness with making sure my vehicle is safe for the road. Also, I appreciated the 10% discount that I was able to utilize from my email subscription. Kendriatta was very pleasant when she called me to set up a convenient time that I was able to return to replace air filters. Eric was helpful via telephone when I called to see if I could come in sooner since I had gotten off work early. More
by Hsmith
Employees Worked With
Tom Cash
March 26, 2017
It was great! Was a easy and helpful experience! From the sales person to the finance manager and sales manager. Each one of the them took a role on making this hap Was a easy and helpful experience! From the sales person to the finance manager and sales manager. Each one of the them took a role on making this happen for us and we couldn't be more thankful. More
by Jesseaspinks
Employees Worked With
Daniel Cook
March 24, 2017
Routine Service Easy in and out process for this routine service (oil, filters, rotation). Schmitty provided outstanding attentiveness during check-in and gave ongoi Easy in and out process for this routine service (oil, filters, rotation). Schmitty provided outstanding attentiveness during check-in and gave ongoing feedback while the car was being serviced. More
by jd
Employees Worked With
Chris Schmidt
March 22, 2017
Great service Owed more on my trade in than it was worth and Garrett worked vary hard to work it out so the monthly payment was one we could afford. Owed more on my trade in than it was worth and Garrett worked vary hard to work it out so the monthly payment was one we could afford. More
by Ken
Employees Worked With
Garrett Barker, BL
March 22, 2017
Happy customer I purchased my vehicle from this dealership and have been very pleased with the regularly scheduled maintenance visits. The staff is courteous and my I purchased my vehicle from this dealership and have been very pleased with the regularly scheduled maintenance visits. The staff is courteous and my service advisor Anthony Harrelson is always helpful. I like that I talk with the same service advisor every time. I also appreciate that they get my vehicle in and out quickly. They also have a spacious and clean waiting area. More
by Kathy Holzapfel
Employees Worked With
Anthony Harrelson
March 20, 2017
Fantastic service from my service advisor My severe advisor, Myles Brooks did an awesome job for me when I took my car in for service as did the mechanic who worked on my car. I felt like Myl My severe advisor, Myles Brooks did an awesome job for me when I took my car in for service as did the mechanic who worked on my car. I felt like Myles was looking out for my best interest. I really appreciate. The mechance took care of my car knowing I had limited time. More
by Michael
Employees Worked With
My lesson Brooks, and mechanic name?
March 19, 2017
90,000 Mile Service Very fast, good service. But I leave my Maintenance Agreement Book on the dashboard every time I go in and the staff continue to forget to sign it. Very fast, good service. But I leave my Maintenance Agreement Book on the dashboard every time I go in and the staff continue to forget to sign it. I always have to drive back later and get it signed. Other than that, I am pleased with the service. More
by angelhelper
Employees Worked With
Tom Cash
March 12, 2017
Went for an oil change and maintenance at 5,000 miles I schedule an appointment for 10:30 and got out around 11:15-30. Took a little longer than expected but the sales reps kept conversation and the gentl I schedule an appointment for 10:30 and got out around 11:15-30. Took a little longer than expected but the sales reps kept conversation and the gentleman who check me in was awesome, very professional. More
by Iamdaniel
Employees Worked With
Can't remember his name
March 11, 2017
Great service dept. Mr. CHRIS R. & GREG W. were awesome in getting my vehicle Serviced and repaired as needed. Even though I had no appointment CHRIS R. Was able to get m Mr. CHRIS R. & GREG W. were awesome in getting my vehicle Serviced and repaired as needed. Even though I had no appointment CHRIS R. Was able to get my vehicle worked in a timely manner. Thanks More
by ArmyVet7
Employees Worked With
CHRIS R.& GREG W.
