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Panama City Toyota
Panama City, FL
2,964 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,964 reviews
May 20, 2017
TOM CASH IS THE GREATEST ALONG WITH HIS CREW. SHOWED UP WITH A NAIL IN LEFT FRONT TIRE. ALSO HAD A RECALL APPOINTMENT 3 DAYS LATER. GUESS WHAT, HE TOOK CARE OF BOTH OF THEM, NOW THAT IS SERVICE SHOWED UP WITH A NAIL IN LEFT FRONT TIRE. ALSO HAD A RECALL APPOINTMENT 3 DAYS LATER. GUESS WHAT, HE TOOK CARE OF BOTH OF THEM, NOW THAT IS SERVICE!!!!!!! GUESS WHAT WE DID WHILE WAITING? COMPANY PAID LUNCH SUB SANDWHICHES, DRINKS, POPCORN AND DONUTS. BEST WAITING LOUNGE EVER. More
by Tacoma Bob
Employees Worked With
TOM CASH
May 19, 2017
Tire problems Friendly and excellent customer service The shuttle service was so helpful They gave me a ride home and picked me up to get my car Friendly and excellent customer service The shuttle service was so helpful They gave me a ride home and picked me up to get my car More
by Goldie
Employees Worked With
Myles Brooks excellent customer service and Carol shuttle driver excellent customer service
May 18, 2017
Great service! My battery died and I had to go to toyota to get it checked. They were all efficient and friendly. Great service and quickly got me a new battery! My battery died and I had to go to toyota to get it checked. They were all efficient and friendly. Great service and quickly got me a new battery! More
by Megs14
Employees Worked With
Not sure
May 17, 2017
Unexpected Blessing! Everyone was very helpful & personable!! There were quite a few customers on the lot, but everyone seemed to be tended to in a timely manner. Everyone was very helpful & personable!! There were quite a few customers on the lot, but everyone seemed to be tended to in a timely manner. More
by Zetta Powell
Employees Worked With
Daniel
May 14, 2017
Great The Dan was great. Great salesman. Very helpful. Was friendly and help out tremendously. Would work with him again and will for sure recommend him. The Dan was great. Great salesman. Very helpful. Was friendly and help out tremendously. Would work with him again and will for sure recommend him. More
by Quin544
Employees Worked With
Dan
May 14, 2017
Excellent new car experience Alleia Mckibben was my salesperson, and she is the best that I've ever encountered. She answered all my questions ranging from leather, engines and t Alleia Mckibben was my salesperson, and she is the best that I've ever encountered. She answered all my questions ranging from leather, engines and transmissions, electronics, and tire/wheel sizes. Her product knowledge exceeded my expectations, and she was patient and helpful with all of her explanations. She also explained all of the current deals available, and she made helpful suggestions during the final purchasing decision. She is, without a doubt, the best salesperson that I have ever encountered. She exceeded my expectations in all areas. To a large extent, she is the reason that I bought my car: she made everything that clear and simple. Sales Manager Scott Poppell gave me an excellent deal on a new Avalon. He took the time to explain the financials, so I did not walk away with any doubts or issues. It was clear, simple, and easy. Very well done. More
by morryb
Employees Worked With
Alleia Mckibben, Scott Poppell
May 13, 2017
Excellent Service Myles was a great help, friendly service. I had made an appointment for a recall notice, when I arrived was told they were not able to find my appoint Myles was a great help, friendly service. I had made an appointment for a recall notice, when I arrived was told they were not able to find my appointment but Myles worked us in, also asked if they would be able to wash and vacuum the car which they did an excellent job. Very Happy with service. More
by DebiSu58
Employees Worked With
Myles Brooks
May 08, 2017
Great Customer Care It is unusual that someone would actually like getting their car serviced ! I usually get there early in the morning and wait while vehicle get It is unusual that someone would actually like getting their car serviced ! I usually get there early in the morning and wait while vehicle getting serviced. I am always greeted in a friendly, genuine manner. The wait flies by while having a cup of coffee and checking out the new cars. The show room is always immaculate. The service wait time is short, and the services performed are thoroughly explained to me. I am a big fan of Toyota vehicles and service. More
by Gregory Mathes
Employees Worked With
Myles in service is FANTASTIC !
May 07, 2017
Always great service Panama City Toyota always provides great service and takes good care of my Tacoma. Tom Cash does an excellent job of explaining anything that needs t Panama City Toyota always provides great service and takes good care of my Tacoma. Tom Cash does an excellent job of explaining anything that needs to be done or may be due on my next scheduled maintenance visit, and happily accepts and applies the service coupons they email to me. I won't take my truck anywhere else. More
by 95cirris
Employees Worked With
Tom Cash
May 02, 2017
Pleasant Very nice experience. My salesman,Daniel was very personable,professional and knowledgable. I would definitely recommend him to a friend . It was my Very nice experience. My salesman,Daniel was very personable,professional and knowledgable. I would definitely recommend him to a friend . It was my most pleasant car buying experience ever. More
by Carshopper
Employees Worked With
Daniel Cook
