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Panama City Toyota
Panama City, FL
2,964 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,964 reviews
August 05, 2017
Excellent customer service We didn't have an appointment as we had unexpected problems with our battery. Joseph Overby replaced the battery in a timely, courteous manner, and We didn't have an appointment as we had unexpected problems with our battery. Joseph Overby replaced the battery in a timely, courteous manner, and we appreciate the efficiency of the very organized service department. More
by james#1
Employees Worked With
Joseph Overby
August 04, 2017
Very satisfied customer David Herndon was my salesman and I couldn't have asked for a more informative and patient guy to deal with. He went over all of the details of my To David Herndon was my salesman and I couldn't have asked for a more informative and patient guy to deal with. He went over all of the details of my Toyota with me and made sure I was comfortable with everything. More
by Sebastian
Employees Worked With
David Herndon
July 29, 2017
Great service department Very impressed with the customer service. They work hard to make you have a great experience with servicing you vehicle. This is now my regular servi Very impressed with the customer service. They work hard to make you have a great experience with servicing you vehicle. This is now my regular service department. More
by CLS
Employees Worked With
Check in and out staff they introduced themselves but I do t remember their names.
July 27, 2017
Service Department The best service department in town!! We have continued to purchase vehicles at Toyota in Panama City because of their service, friendliness, and pro The best service department in town!! We have continued to purchase vehicles at Toyota in Panama City because of their service, friendliness, and professionalism. We have been customers the last 7 years because of those attributes. Thank you! More
by skgoulding
Employees Worked With
John Nichols and others
July 20, 2017
Great customer service We came in for our first 5 thousand mile tire rotation on our 2017 RAV4. Your service department is right on. Been doing business with Panama C We came in for our first 5 thousand mile tire rotation on our 2017 RAV4. Your service department is right on. Been doing business with Panama City Toyato for several years now. It's our 4th. Toyato. Tom Cash has taken care of us over the years. He really works hard to satisfy all customers. Sincerely, Patricia Libby More
by Patricia Libby
Employees Worked With
Tom Cash
July 19, 2017
Thankful for awesome services from John Nicholson. He took us to the 2016 Honda Pilot that we found on the internet. He was talking about the car as he was driving very knowledgeable, he ask if one o He took us to the 2016 Honda Pilot that we found on the internet. He was talking about the car as he was driving very knowledgeable, he ask if one of us would like to drive, well I did and "I love it". Awesome 1st time ever at Panama City Toyota. All of the salesman I saw was friendly, they smile and would ask is someone helping you. Thank John Nicholson. More
by CARTER
Employees Worked With
Mr. John Nicholson
July 13, 2017
Great service from Daniel Daniel Price was quick to assist my wife and myself after we receiving an invitation back to this dealership to discuss an interest drop. Daniel worke Daniel Price was quick to assist my wife and myself after we receiving an invitation back to this dealership to discuss an interest drop. Daniel worked hard to find and rally a deal that worked in our favor to put us in a new 17 Camry and helped to lower our rateas well. This was a really great visit. Thanks to Daniel. More
by Ballenellis
Employees Worked With
' Daniel Price. Jacob
July 07, 2017
The Best, Heads Above The Rest Bought a 2013 Tundra TRD Brand New in 2013, Just traded for a Brand New 2017 Tundra TRD from the same dealership. I recommend them highly. Danno Ca Bought a 2013 Tundra TRD Brand New in 2013, Just traded for a Brand New 2017 Tundra TRD from the same dealership. I recommend them highly. Danno Carlisle, John R Nicholson II, Ken Julian, and Brandon " Lambo " Lamberson are all Top Notch Grade A+++ people and are a pleasure to deal with. They make buying a vehicle fun. More
by Gitwitcha
Employees Worked With
John Nicholson, Ken Julian, Dan Carlisle, Brandon Lamberson
July 07, 2017
Awesome service The service was very fast. Employees were friendly and informative. Nice waiting area with popcorn and donuts. First time getting car serviced here. The service was very fast. Employees were friendly and informative. Nice waiting area with popcorn and donuts. First time getting car serviced here. Just impressive all around. More
by taylor01
Employees Worked With
Patrick Pennington
July 07, 2017
New car purchase The salesman was great in helping view vehicles and trying options to get us in our price range. We have purchased several Camrys from Toyota but late The salesman was great in helping view vehicles and trying options to get us in our price range. We have purchased several Camrys from Toyota but lately we have been able to get a better price elsewhere. More
by Mal637
Employees Worked With
Mike Corliss
