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Panama City Toyota
Panama City, FL
2,968 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,968 reviews
October 09, 2017
Quick Mechanics left oily footprints on my carpet... Also air caps were not put back on the tires when they checked air pressure, not happy about that. Mechanics left oily footprints on my carpet... Also air caps were not put back on the tires when they checked air pressure, not happy about that. More
by Oilchange2016
Employees Worked With
Unknown
October 09, 2017
My first car Went to Panama City Toyota and got my first car, it was a amazing experience, David Herndon Helped me pick the vehicle that was perfect for me and was Went to Panama City Toyota and got my first car, it was a amazing experience, David Herndon Helped me pick the vehicle that was perfect for me and was very honest and kind throughout the process. I would recommend him to anyone I hear is looking for a new or used car. Thanks so much Toyota and David for being so amazing! More
by Brooke96
Employees Worked With
David Herndon
October 09, 2017
Fantastic Buying Experience Purchased a 2017 Toyota Highlander from Garret Barker. Most comfortable vehicle purchase I've ever made. No pressure, competitive pricing, respectful Purchased a 2017 Toyota Highlander from Garret Barker. Most comfortable vehicle purchase I've ever made. No pressure, competitive pricing, respectful of my time, and helpful. I will go back for my next car. More
by RobC0095
Employees Worked With
Garrett Barker
October 07, 2017
Tow truck service Called for tow service,,quickly responded, also had courtesy vehicle come ,took me home. very satisfied with P.C.Toyota. I have been a customer since Called for tow service,,quickly responded, also had courtesy vehicle come ,took me home. very satisfied with P.C.Toyota. I have been a customer since 2010. More
by littlebit1939
Employees Worked With
Chad
October 06, 2017
My security blanket. These service staff are always so eager to help. I like the reminders when service is due. They always treat you with respect and a friendly attitude These service staff are always so eager to help. I like the reminders when service is due. They always treat you with respect and a friendly attitude. They always inform you what is being done and how long it will take to complete the job. This time I came in without an appt. Still read the same great service. More
by Annhappy
Employees Worked With
Patrick Pennington
October 03, 2017
Quick and painless Anthony was very polite and helpful. He made my turn up experience pleasurable . I plan on returning in October for the special on buying new tires. Anthony was very polite and helpful. He made my turn up experience pleasurable . I plan on returning in October for the special on buying new tires. More
by Debbie
Employees Worked With
Anthony
September 30, 2017
Great experience with the customer service and facilities. I'm very happy with my new truck thanks to John S. and Panama City Toyota. The customer experience was great, the treatment, the facilities and the ve I'm very happy with my new truck thanks to John S. and Panama City Toyota. The customer experience was great, the treatment, the facilities and the vehicles are delivered completely clean and full. I'm glad to select Toyota as my new car dealer. More
by LuisF
Employees Worked With
John S.
September 29, 2017
Happy Buyer John Scola is a fantastic salesman! He was very knowledgeable, kind and funny! It was a pleasure working with all of the wonderful staff and we will John Scola is a fantastic salesman! He was very knowledgeable, kind and funny! It was a pleasure working with all of the wonderful staff and we will return for all of our Toyota needs! More
by Holli
Employees Worked With
John Scola
September 27, 2017
It was awesome!!! This is my first time owing a Toyota and I love the service I have gotten from Panama City Toyota. Everyone was so nice and went about and beyond for This is my first time owing a Toyota and I love the service I have gotten from Panama City Toyota. Everyone was so nice and went about and beyond for me and my car. Thanks PC Toyota for making this service experience one of the best!!! More
by ShannonSegree
Employees Worked With
Can't remember name
September 22, 2017
I had an appointment at 1:00 left at 4:20 For service only! All of the service personnel were as pleasent as could be, Mr Harrelson was attentive when he advised me of my service needs for my 2013 HilanderToyot All of the service personnel were as pleasent as could be, Mr Harrelson was attentive when he advised me of my service needs for my 2013 HilanderToyota. More
by Hi lander 13
Employees Worked With
Mr Harrelson in service
