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Panama City Toyota
Panama City, FL
2,938 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,938 reviews
December 14, 2024
Panama City Toyota always is my first choice for top notch service. Always on time, always efficient, always pleasant and never a hard upsell. notch service. Always on time, always efficient, always pleasant and never a hard upsell. More
by ncarole0301
Employees Worked With
December 11, 2024
I have had my experiences with dealerships and service departments before that are completely ridiculous and Panama City Toyota service department has gone above and beyond, and has exceeded my expectatio departments before that are completely ridiculous and Panama City Toyota service department has gone above and beyond, and has exceeded my expectations of a dealership More
by Flowers.Christy
December 11, 2024
Very friendly and fast, It was the best experience I’ve had with a car lot and I wall continue my business with Panama City in the future. had with a car lot and I wall continue my business with Panama City in the future. More
by robertwhitney89
Employees Worked With
December 07, 2024
This dealership has a lot of great professionals and great services. I always appreciate their hard work. great services. I always appreciate their hard work. More
by Karen.Thomason
Employees Worked With
December 06, 2024
Everybody at Panama City Toyota were extremely helpful. I am 61 years old and have bought many cars over my adult lifetime, this has been the best buying experience of my life. Amber treated me as if I was I am 61 years old and have bought many cars over my adult lifetime, this has been the best buying experience of my life. Amber treated me as if I was the only customer she had, which I know she had many. She kept me up to date on all progress and checked in just to see if I had any questions. She explained things to me in a way that I could understand. The price was fair and my car shipped to me in a timely manner. I would definitely do business with them again if I have the need. More
by BloomingRose
December 04, 2024
I have had an excellent experience each time I have done business with Panama City Toyota. I purchased my Tundra from this Dealership and intend to have all my service work completed here. Very Friendly, Pr business with Panama City Toyota. I purchased my Tundra from this Dealership and intend to have all my service work completed here. Very Friendly, Professional Staff. More
by Lakefolks
December 03, 2024
Joseph the advisor was great everyone should have his customer service skills No hassle about having appoiintment to get my battery issue taken care less than 30 minutes on wed before thanksgiving customer service skills No hassle about having appoiintment to get my battery issue taken care less than 30 minutes on wed before thanksgiving Great experience thanks to Joseph More
by gmay1951
Employees Worked With
November 30, 2024
I was very pleased with service I received. Staff members were polite and courteous and very efficient. Staff members were polite and courteous and very efficient. More
by Kerry
Employees Worked With
November 21, 2024
Patrick goes above and beyond in customer service to make sure your car/truck is cared for sure your car/truck is cared for More
by Wwplumb
Employees Worked With
November 15, 2024
Amber and the PC Toyota staff were friendly, available for all of our questions and provided us with the essential and valuable information once we picked up our new Grand Highlander. Prior to picking it for all of our questions and provided us with the essential and valuable information once we picked up our new Grand Highlander. Prior to picking it up Amber was great to keep us informed as we waited for it to be ready. Amber reviewed all of the functions of our new Grand Highlander and was very patient with us as we asked our questions. Thank you, Amber! More
by Dan
Employees Worked With
Other Employees :
Roland was helpful with possible add on options.
