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Panama City Toyota
Panama City, FL
2,940 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,940 reviews
January 04, 2025
Clean, friendly, good service. The waiting area is spacious and comfortable. The service was thoroughly explained. The waiting area is spacious and comfortable. The service was thoroughly explained. More
by letizia.grasso
Employees Worked With
January 03, 2025
Great Service My service writer was very helpful Making sure all my need were met Making sure all my need were met More
by Henry
Employees Worked With
January 02, 2025
Anna Morros was very professional, courteous and helpful. It was a great experience buying a new car and want to thank her very much. She is amazing It was a great experience buying a new car and want to thank her very much. She is amazing More
by JT
December 30, 2024
Have an appointment they were quick to complete the work and check for any other maintenance that would be needed and check for any other maintenance that would be needed More
by Tigerpaw46
Employees Worked With
December 29, 2024
Efficient and professional. GM , Salesperson, and finance worked as a Team . Everyone follows through with making your experience a good one . GM , Salesperson, and finance worked as a Team . Everyone follows through with making your experience a good one . More
by carolyndarnell1
Employees Worked With
Robert Gates and Cristian Gates
December 28, 2024
Amber and David were amazing! The process was so easy and everything was explained in detail. The friendliest car buying experience I have ever had. I have to say that I would rec The process was so easy and everything was explained in detail. The friendliest car buying experience I have ever had. I have to say that I would recommend Amber to anyone considering a new or used vehicle. She was so nice and everything about our experience was so comfortable and non-pressure. Thank you so much Amber for being a part of providing my son with his very own first car! More
by Jaygross77
Employees Worked With
David
December 27, 2024
Everyone is great, this is the second vehicle we have bought from the dealership. And this makes 4 Toyotas that we have now. Love my new truck. bought from the dealership. And this makes 4 Toyotas that we have now. Love my new truck. More
by dhc6215
December 27, 2024
Great service! It was my first time at this dealership and everything went great! Would come back again ! It was my first time at this dealership and everything went great! Would come back again ! More
by Lzykay
Employees Worked With
December 23, 2024
I would recommend the dealership with caution. My service rep, Trey, is outstanding. I would tell anyone to see him first. Your Parts Department is probably the best I have encountered. Great atti My service rep, Trey, is outstanding. I would tell anyone to see him first. Your Parts Department is probably the best I have encountered. Great attitude by everyone who works there. I can’t stress enough how well they treat customers. I think your service manager is only still working because the employees in the service department cover up for him. How the senior managers don’t see that js amazing to me. I will not add anything to this in a written email…I have had at least 8 Toyotas which I purchased new. Thank you fir the deeply discounted oil change offer for my RAV4.. More
by fcbok
December 20, 2024
The dealership went all out on getting me set up with my new Challenger, staying late to go over the paperwork, features of the car and getting it detailed for me. Amber was an outstanding dealer and was ha new Challenger, staying late to go over the paperwork, features of the car and getting it detailed for me. Amber was an outstanding dealer and was happy to go over the details of the newer model year. Nathan over in Finance clearly explained everything to me regarding my payment and options. The experience was one of the best I've ever had buying a vehicle and I've already recommended this team to friends and coworkers. More
by Chris Hart
