Palmetto57 Volkswagen

TONY UNDERSTOOD WHAT WE WANTED. HE WAS VERY FREINDLY & PROFESSIONAL IN HIS APPROACH. WE WERE VERY PLEASED WITH THE SERVICE HE PROVIDED & WE FELT THAT WE GOT A GOOD DEAL. MY ONLY CONCERN WAS IN FINANCI PROFESSIONAL IN HIS APPROACH. WE WERE VERY PLEASED WITH THE SERVICE HE PROVIDED & WE FELT THAT WE GOT A GOOD DEAL. MY ONLY CONCERN WAS IN FINANCING -- WE WAITED FOR A LONG TIME FOR THE FINANCE PERSON TO BECOME AVAILABLE. THEN WE FELT RUSHED THROUGH THE SIGNING PROCESS & SLIGHTLY PRESSURED TO JUST SIGN THE DOCUMENTS. I ALSO DID NOT LIKE THAT THE CONTRACT WAS THE VERY LAST DOCUMENT GIVEN TO ME. I WOULD LIKE TO HAVE RECEIVED IT UPFRONT, BEFORE ANY OTHER DOCUMENT & TO HAVE BEEN GIVEN ADEQUATE TIME TO REVIEW IT. AS A RESULT I DID NOT REALIZE TILL AFTER I SIGNED THAT THERE WAS A TURN IN FEE OF $350 (WHICH WAS NOT MENTIONED AT ANY TIME DURING NEGOTIATIONS OR FINANCING). HOWEVER, THE SALES MANAGER DID AGREE TO PROVIDE FREE WINDOW TINTS TO PARTIALLY OFFSET THE FEE. More

I bought a new Jetta from Martin. My experience buying the car was very pleasant thank to him. He knew answers to all my questions and was always polite and extremely helpful. He did everything to present the car was very pleasant thank to him. He knew answers to all my questions and was always polite and extremely helpful. He did everything to present no stress atmosphere and enjoyable time. Martin has answered all my phone calls regarding service even after I my purchase. More

As soon as I step foot on the lot there was someone As soon as I step foot on the lot there was someone greeting me with a smile ...Martin was very down to earth, got everything done in a timely order As soon as I step foot on the lot there was someone greeting me with a smile ...Martin was very down to earth, got everything done in a timely order including the finance(thank god) and work with me find the car that I wanted my Nissan altima!!Thanks Martin! More

The Experience at the dealer was great. He tried his best to accomodate my car buying needs. When my lease is up I will be back to this dealer to see Martin. He definitely has my trust in purchasing a new ca to accomodate my car buying needs. When my lease is up I will be back to this dealer to see Martin. He definitely has my trust in purchasing a new car from Esserman VW. I will reccommend everyone I know. Thanks Martin for helping me with my car. You are de best. More

Experience was great. the attention was very helpful, he explained everything about the car and stuff. same as maria they were straight to the point. i would go back to this place and i already refer some f explained everything about the car and stuff. same as maria they were straight to the point. i would go back to this place and i already refer some friends to the dealer thank you martin and maria More

Martin was very courteous to me and helped me choose the best Volkswagen for my lifestyle and salary. He calmly and professionally explained the cars' pros and cons. He test drove the vehicle with me. The p best Volkswagen for my lifestyle and salary. He calmly and professionally explained the cars' pros and cons. He test drove the vehicle with me. The price we negotiated was fair and balanced. 10/10. More

Experience was great. He tried his best to accomodate my car buying needs. When my lease is up I will be back here to see Martin. He definitely has my trust in purchasing a new car from Esserman Volswagon car buying needs. When my lease is up I will be back here to see Martin. He definitely has my trust in purchasing a new car from Esserman Volswagon. I will reccommend everyone I know. Thank you More

I was very impressed with the customer service I received today. Martin was friendly, thoughful, honest and hepful sales person. He showed that that he cares about his customers. What I thought it was going today. Martin was friendly, thoughful, honest and hepful sales person. He showed that that he cares about his customers. What I thought it was going to be another painful bad experience it turned out to be the most smooth and easy transaction deal ever. You guys are the best!!! More

Friendly staff from the moment you walk into the dealer; making the vehicle leasing experience definitely less stressful than it would usually be. Sales representative had great vehicle knowledge and took t making the vehicle leasing experience definitely less stressful than it would usually be. Sales representative had great vehicle knowledge and took the time to provide vehicle overview, including setting up bluetooth from my phone. Great experience overall; hence, why this is the sencond vehicle I lease from this dealership. More