Palmetto57 Volkswagen
Miami Gardens, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 3:00 PM
Parts
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 7:30 AM - 7:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 5:00 AM
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Showing 575 reviews
Very quick service! ! Very amenable service staff member. Comfy waiting area. Coffee, water, and chips complementary. ! Very amenable service staff member. Comfy waiting area. Coffee, water, and chips complementary. More
You don't expect to find excellent customer service at a dealership, but Jose was incredibly helpful, attentive, and was very detailed in looking at my warranty to make sure everything was covered and expla dealership, but Jose was incredibly helpful, attentive, and was very detailed in looking at my warranty to make sure everything was covered and explain it to me. My car was in and out in just a couple hours. More
I purchased my vehicle in April of last year and my car has been in the shop three times since then. Very unsatisfied with my purchase here as I believe I was sold a lemon. Will not be purchasing another v has been in the shop three times since then. Very unsatisfied with my purchase here as I believe I was sold a lemon. Will not be purchasing another vehicle from this place. More
Service Advisor Jose Luis Bringas was extremely helpful. He stayed on top of everything throughout my visit and delivered exactly as promised. I truly recommend Jose Luis Bringas and Palmetto57 Volkswagen f He stayed on top of everything throughout my visit and delivered exactly as promised. I truly recommend Jose Luis Bringas and Palmetto57 Volkswagen for all your services. They do take care of you from the Service advisor to Service Manager Roly. The best of the best. More
Efficient, Extremely Helpful! The follow up was amazing. They fixed my concerns and affordable. Will recommend. The follow up was amazing. They fixed my concerns and affordable. Will recommend. More
AVOID THIS DEALERSHIP! !!!! If it was an option to give Zero stars i would definitely give this dealership a Zero! I called this dealership a few days ago to inquire a !!!! If it was an option to give Zero stars i would definitely give this dealership a Zero! I called this dealership a few days ago to inquire about a certified pre owned VW Jetta that i saw on the website. A sales associate called Daniela answered my call and gave me the price that was 17k and change. I told her to work on the best price with her sales manager and clarify everything as I will be driving 5 hours to get the car. A few minutes later Daniela shoots me a message saying that the manager approved 16k flat OTD. The next day I called again to verify everything and another sales rep told me the same thing and that when I am in store i can negotiate the price a bit as they are charging 2000 as a reconditioning fee (even though the car was not reconditioned). A few days later i drove 5 hours to the dealership and the sales rep gives me a bill of sale with 17,275 OTD! I told him that i spoke to Daniela and she gave me 16k. The sales rep spoke to his manager Fermin with a lot of back and forth and the manager said i can’t give it to you for this price. I left the dealership and the sales rep calls me and says that I spoke with the GM and he approved the sale with 15,700 OTD and sent it to me on paper. I drove again with the paper in my hand and started the process and the finance manager Anne gives me 16k and change! I told her that i have agreed and signed a paper with 15,700 already and then she adjusted the price. I started signing the papers and when i noticed that the CPO certificate that has the warranty is missing i asked Anne and she said that the car is not certified. I called the sales rep to her office and he confirmed that it is certified. I went to the sales manager and asked about what was going on and he said that we removed the CPO in order to meet the 15,700 even though i have agreed with the sales rep that it was included and the GM has approved it already. This dealership is the worst!!! More
Service provider Luis is the absolute best. He is committed to providing excellent service making sure all your needs and expectations are met. He is committed to providing excellent service making sure all your needs and expectations are met. More



