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Palmetto57 Volkswagen

Miami Gardens, FL

Overview
Employees
Reviews
Vehicles
4.6
512 Reviews
Welcome to Palmetto57 Volkswagen At Palmetto57 Volkswagen, we value our involvement in the Miami, Florida, community. That’s why we strive to provide every customer with the excellence and commitment you’ve come to expect from us. Since we’ve opened our doors, we’ve continued to earn our customers’ trust with our wide selection of high-quality cars and first-rate service. From the classic VW Beetle to the luxury Touareg, we provide a variety of new and used Volkswagen for sale. And our staff has continued to strive for excellence in everything they do. From choosing the right car for your lifestyle to picking the right payment option for your budget, we’re here to guide you through a stress-free car buying experience. Let our finance experts build a personalized lease or purchase plan. Our commitment to you doesn’t end when you drive off our lot. Our on-site service center can handle everything from routine maintenance to collision repairs. Trust. Excellence. Commitment. That’s the Palmetto57 Volkswagen way — and our promise to you. To enjoy a whole new automotive experience, contact us online, call us at (844) 714-3891, or visit us at 16825 N.W. 57th Avenue in Miami, Florida.
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16825 NW 57th Ave

Miami Gardens, FL

33055

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Showing 512 reviews

December 22, 2025

The process was way too long. The salesman would disappear for a long time. They just never came back to check on us. SMH. More

by Michshelllp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tony Cantu
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2025 -

Palmetto57 Volkswagen responded

Thank you for taking the time to leave your review. I want to clarify that I am currently on vacation and was not in the store at the time of your visit, nor was I the person who assisted you. I will be returning to the store on December 26. I would be more than happy to assist you personally once I’m back. In the meantime, please feel free to reach out to me directly at acantu@palmetto57.com, and I’ll make sure your concerns are addressed. I do apologize if the salesperson you were working with was unavailable or stepped away unexpectedly. However, I do feel it’s important to note that tagging an employee in a negative review when they were not involved and not present may not accurately reflect the situation. If you’d like to discuss this further, I encourage you to contact me directly so we can resolve this properly.

December 22, 2025

I booked an appointment online, I arrived, and it all went smoothly. That never happens nowadays. I'm pleased with the customer service of the service department. More

by burleygig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolando Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cantu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2025 -

Palmetto57 Volkswagen responded

We love hearing feedback like this! Thank you for choosing Palmetto57 Volkswagen, and for sharing your support for our team. See you next time!

December 20, 2025

Eduardo in the service department is amazing. The mechanics do a bery good job and service is quick. More

by jasonmilton83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo in service department is great
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Dec 22, 2025 -

Palmetto57 Volkswagen responded

Jason. Thank you for the rave review of Eduardo and the Palmetto57 Volkswagen service team. This made our day!

December 19, 2025

My sons first car and first service, The Tech was very courteous and gave back the car faster than promised. It was a smooth service. Eduardo is a True Pro... More

by Emex95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Gomez
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Dec 19, 2025 -

Palmetto57 Volkswagen responded

Thank you for sharing this wonderful review, Emex! We are thrilled to hear that Eduardo provided you with prompt and professional service at Palmetto57 Volkswagen. We wish your son many safe and happy miles ahead!

December 19, 2025

Manuel was amazing! He was very informative and answered all of my questions. I will definitely recommend my family and friends to see Manuel at Volkswagen! More

by Shana Ryan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Palacios
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manuel
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Dec 19, 2025 -

Palmetto57 Volkswagen responded

Shana, thank you for the glowing review of Manuel and the team! We appreciate your business and hope to see you again at Palmetto57 Volkswagen.

December 17, 2025

Jose Luis was very helpful. Everything was completed so quickly. My car was done in no time at all. More

by jennifer.k.lazo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Luis Bringas
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Dec 17, 2025 -

Palmetto57 Volkswagen responded

Thank you for the positive feedback! We're glad Jose Luis could provide such excellent service and complete everything so quickly at Palmetto57 Volkswagen!

December 16, 2025

Buen servicio,puntualidad y calidad en el servicio . Personal muy amable .y respetuoso.Volveria siempre More

by tsunnyisles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolando Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daisy Zabala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ignacio Socias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cantu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Tano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonardo Roca
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2025 -

Palmetto57 Volkswagen responded

Estamos muy contentos de saber que tuvo una experiencia positiva con nuestro equipo aquí en Palmetto57 Volkswagen. Gracias por compartir su apoyo!

December 13, 2025

La atención por parte del agente d ventas Raúl Reyes fue muy amable y profesional. Lamentablemente el dealer no se hizo cargo d ciertas partes defectuosas del auto comprado, Buick Encore GX 2023 More

by ramramag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raúl Reyes
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Dec 15, 2025 -

Palmetto57 Volkswagen responded

Gracias por compartir su experiencia con Raúl y por sus comentarios. Lamentamos cualquier inconveniente con la parte de servicio. Su opinión es importante para nosotros y nos gustaría obtener más detalles. Por favor, póngase en contacto con nosotros para poder asistir tan pronto como sea posible. Saludos, Yvonne Samper - Review Channel Admin - (305) 474-4045.

December 12, 2025

Great service, honest staff, smooth process, and excellent cars. Highly recommend this dealership to everyone. More

by cjsarmie16
Recommend Dealer
Yes
Employees Worked With
Ernesto Infante
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Dec 12, 2025 -

Palmetto57 Volkswagen responded

We are thrilled to hear you had such a smooth and honest experience at Palmetto57 Volkswagen. Thank you for recommending us, and we will be sure to pass along your kind words to the team!

December 07, 2025

Resolved my issues immediately and the communication of what was wrong was AMAZING ! The whole team as a whole just AMAZING! More

by EVELIOCLARO10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolando Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2025 -

Palmetto57 Volkswagen responded

Thank you for sharing your feedback! We are thrilled to hear that our team communicated clearly and addressed your concerns promptly. We will pass along your kind words to the entire team! - The Palmetto57 Volkswagen Team

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