Palmetto Ford Lincoln - Service Center

Good service Service was for a recall. It was prompt and completed in a short time. Service advisor was friendly and knowledgeable. I will consider future service Service was for a recall. It was prompt and completed in a short time. Service advisor was friendly and knowledgeable. I will consider future service when necessary. More

Service to my 2014 Ford Escape Everything went well ! The people I dealt were very helpful & made my experience very pleasant from the Service Advisor to the to the Driver who took Everything went well ! The people I dealt were very helpful & made my experience very pleasant from the Service Advisor to the to the Driver who took me home & back. More

Very attentive and efficient The service advisor was very attentive and efficient. My car was returned in great condition and clean. I would highly recommend this dealership. the The service advisor was very attentive and efficient. My car was returned in great condition and clean. I would highly recommend this dealership. the advisor Mr. Beckett was pleasant and knowledgeable. More

Backup camera I was in for service 2 weeks prior to this visit on a Friday and parts had to be ordered. The parts came in but no one called me. I had to pay over $8 I was in for service 2 weeks prior to this visit on a Friday and parts had to be ordered. The parts came in but no one called me. I had to pay over $800.00 upfront for the parts. Thankfully I followed up and found out the parts were in stock and made the follow up appointment. The service was great when I was there but I shouldn't have to be the one to follow up. More

Excellent short time to make the repair while I waited I responded to a call from Palmetto Ford about a defective bolt in the steering wheel of our 2016 Ford Fusion. They were very helpful in coming up wi I responded to a call from Palmetto Ford about a defective bolt in the steering wheel of our 2016 Ford Fusion. They were very helpful in coming up with a date for the service that was convenient for me. I am very happy with the convenience and the friendly attitude of all of the Service employees that I met during the service. More

Great Customer Service Greg was excellent getting my truck fixed and back to me in a timely manner. He kept me updated as the truck was being worked on. I will definitely go Greg was excellent getting my truck fixed and back to me in a timely manner. He kept me updated as the truck was being worked on. I will definitely go back to Palmetto Ford for service if ever there is a future need. More

John Mount is a top notch Service Advisor at Palmetto Ford. John Mount gave first rate service at this location. My Ford F-150 needed an oil change and a maintenance check up, and Mr. Mount was more than helpfu John Mount gave first rate service at this location. My Ford F-150 needed an oil change and a maintenance check up, and Mr. Mount was more than helpful. I was greeted promptly and courteously at the service bay. John called me with details about services that my truck needed, and the work was done in a reasonable amount of time. I am certainly happy with John's top notch level of service and the quality of work done on my truck. I wish all Ford dealerships had this level of service! More

Good people willing to help John was great and really took my needs into account. It was a no charge warranty repair but they inspected my vehicle for other issues and let me kno John was great and really took my needs into account. It was a no charge warranty repair but they inspected my vehicle for other issues and let me know. More