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Palmetto Ford Lincoln - Service Center

Charleston, SC

3.2
272 Reviews

272 Reviews of Palmetto Ford Lincoln - Service Center

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April 06, 2018

Very good service Technicians were all very helpful and friendly and could answer any questions that I had. Service was all done to my satisfaction in a timely manner. More

by DOTSPIKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mount
Apr 10, 2018 -

Palmetto Ford Lincoln responded

Thanks for taking the time to let us know how we are doing! It's great to hear that you were provided with an excellent experience by our service team. We look forward to seeing you again when it comes time for your scheduled service.

April 06, 2018

Excellent customer service for routine maintenance Andrew took very good care of me. They finished the work in less time than expected. Always a pleasant customer service experience at Palmetto Ford. More

by SROWENS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Munzimeyer
Apr 10, 2018 -

Palmetto Ford Lincoln responded

Thanks for your feedback! We appreciate your support. Please let us know if there is anything else we can do for you.

April 06, 2018

It was pleasant. I was a little concerned about my car but John Mount kept me updated & assured me that my vehicle was in good hands & would be taken care of. More

by JALISA_MOULTRIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mount
Apr 10, 2018 -

Palmetto Ford Lincoln responded

We are glad that you had a great experience. We strive to ensure that the work performed on your car has been clearly explained to you. Come see us again.

April 06, 2018

Completely Satisfied Very helpful and took time to listen and assured me that my problem will be fixed. I was very happy that they did not have me waiting around very long More

by OLANDO1871
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mount
Apr 10, 2018 -

Palmetto Ford Lincoln responded

We're happy that you're happy! We strive to ensure that the work performed on your car has been clearly explained to you. Thank you for visiting us, and we look forward to working with you again in the future!

April 06, 2018

Greg does you all proud Greg Engart is our service rep and he never disappoints. Keeps us posted and always thorough. We are always pleased with our service from him. More

by LOUIS6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Engert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2018 -

Palmetto Ford Lincoln responded

Greg will be pleased to hear that he was so helpful, Louis! We’re happy to help with any future car or service needs you may have, and we look forward to the opportunity to work with you again.

April 05, 2018

Wonderful andquick I had a flat tire and the service man that helped me gave me some good advice on my tire. Come to find out I had tire protection and there was no char More

by KYTE1232
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Brasseur
Apr 09, 2018 -

Palmetto Ford Lincoln responded

That's what we like to hear! Thank you for taking the time to share your experience with us. Please let us know if there's anything else we can do for you!

April 05, 2018

Service Experience Service was performed professionally and promptly. My car was serviced, washed and ready to go in about 45 minutes. Greg was my service advisor who fo More

by Shagger
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
Apr 09, 2018 -

Palmetto Ford Lincoln responded

Thank you for sharing your experience with us! We're glad you had a great experience working with Greg. He is definitely an asset to our team. Please let us know if there's anything else we can do for you!

April 05, 2018

Car service I just wanna say thanks to Palmetto Ford Lincoln team for their great service. Quick and customer caring services like shuttle. Responsible and knowle More

by GMIKAYILOV24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael (services)
Apr 09, 2018 -

Palmetto Ford Lincoln responded

You are very welcome! We're glad that you had such a great experience with our service team. Please don't hesitate to reach out if we can help you with anything else!

April 04, 2018

Excellent service and work We received excellent service and work on our Lincoln. The staff always takes great care of us at each visit. They always make you feel special. More

by BRIPPLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Moody
Apr 06, 2018 -

Palmetto Ford Lincoln responded

That's what we like to hear! It's good to know that our team has always taken great care of you. Thank you for your excellent review!

April 04, 2018

Very good Service and body shop staff are great and will take care of you. I had cracks in my wheels and was able to replace them under warranty. More

by JFITZPATRICK500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Miller, Jim Moody
Apr 06, 2018 -

Palmetto Ford Lincoln responded

It's good to know that we delivered speedy service and that everything was covered under warranty! Thank you for your 5-star review.

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