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Palmetto 57 Nissan - Service Center

Miami, FL

5.0
480 Reviews

480 Reviews of Palmetto 57 Nissan - Service Center

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June 09, 2015

Erick Vallina and his crew !!!! Erick and his crew are reliable, honest and efficient !! The trust I bestow upon them is the ultimate !!! When I think of the best of it's Palmetto 57 More

by Clima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Sambrana
Jun 10, 2015 -

Palmetto 57 Nissan responded

We would like to extend our gratitude to you for taking the time to give us your feedback. It is wonderful to hear that Erick and our staff at Palmetto 57 Nissan were able to provide you with great experience! We really appreciate this feedback and I'll be certain to share it with them. Thank you and don't hesitate to contact us if there is anything else we can do for you! Also, be sure to like us on Facebook and follow us on Twitter for access to exclusive specials. Best regards, Larry Jackson - General Manager - ljackson@palmetto57.com

June 04, 2015

Poor service for the people receiving car for service The people receiving cars for services have a bad aptitude, every time I go there, the service is going worst. Person call Jonathan, bad aptitude f More

by JVMAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan, Jonathan Alegria, Jonathan Guarin
Jun 17, 2015 -

Palmetto 57 Nissan responded

We would like to take this time to apologize for your unhappy experience with our service department. We appreciate you bringing your concerns to our attention and we promise that this is not how we intend to do business. Our goal is to attain 100% customer satisfaction and it comes with great disappointment when we fall short of that with our guests. If you would be open to contacting me at your earliest convenience, I would appreciate the opportunity to further discuss your situation and the chance to make things right. Sincerely, Larry Jackson - General Manager - ljackson@palmetto57.com

September 17, 2012

It has been many years, since I have encountered such a good service advisor as Ozzy Dominguez. I usually avoid going back to the dealer for service because it has not been a good experiences for me, but h More

by graceslick
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ozzy Dominguez
Sep 25, 2012 -

Palmetto 57 Nissan responded

We are so happy to hear that Ozzy was able make sure that your service visits with us have been pleasant. We thank you for you business.

April 18, 2012

They were not only extremely efficient but also very friendly. I will NOT be taking my vehicle anywhere else as I was completely satisfied. Thank you Esserman Nissan!! More

by afedor1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 19, 2010

We love Tamika. She is the definition of Customer Service. We visited the Esserman Service Department for the first time in April 2010 and Tamika was there to greet us with a smile and checked us ri More

by Julie.Vago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tamika Occi
Sep 21, 2010 -

Palmetto 57 Nissan responded

We appreciate you taking the time to comment on your service visits. We are so pleased to hear that you have found a friend in Tamika Occi. Thank you for choosing Esserman Nissan to service your vehicle.

August 17, 2010

As usual, a great experience!!! I took my car in for an alignment and waited for it. My appointment was for 9 am and they took my car in as soon as I got there. I was out on the road again at 10:45 am. More

by Dlavalle11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Erick Vallina and Sergio Castilla
Aug 18, 2010 -

Palmetto 57 Nissan responded

We appreciate your willingness to come down from Delray for us to take care of your vehicle. We really do appreciate your loyalty to our service department. See you next time in the service drive.

August 04, 2010

Mr. Lopez is a excellent representitive for Esserman Nissan. His customer service was top notch. He kept me informed about every detail concerning my vehicle. I was not worry at all about the service i More

by realk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anderson Lopez, Anderson Lopez
Aug 05, 2010 -

Palmetto 57 Nissan responded

We are so happy that you are pleased with the service that you have received from Anderson. Your feedback is important to us. Thank you for choosing Esserman Nissan to service your vehicle.

August 01, 2010

My overall experience since i bought my son's vehicle in December 2008 has been more than i expected. Mike is always available for me 24/7 and ensures to return my calls within 24 hours. I would continue o More

by Aida
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Robinson and Erick
Aug 02, 2010 -

Palmetto 57 Nissan responded

We are glad to hear that Mike is always there when you need him. You're a valued member of the Esserman family and we strive to help meet all your vehicle needs.

July 29, 2010

Tamika was very friendly and very helpful... i would definetely recomend any one to this nissan due to her service.. From the moment i came in she was very polite, and very well mannered. She offered he More

by Djslim00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tamika Occi
Aug 02, 2010 -

Palmetto 57 Nissan responded

We are so pleased that Tamika's service was exceptional to you. We do hope to see you again the next time you need your vehicle serviced. Thank you for choosing Esserman Nissan for your service needs.

July 28, 2010

7/27/2010 I came into Nissan today because my 2nd row 7/27/2010 I came into Nissan today because my 2nd row left seat recliner lever was not working. At this same time I wanted to inquire about how to More

by mitchellsheila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Ullysse, Sales Manager and Dyshawn Rigby
Aug 02, 2010 -

Palmetto 57 Nissan responded

We are always willing to assist our customers in any way possible whether it be in sales, service or online. Thank you for choosing Esserman Nissan for all of your car needs. You are a valued customer.

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