Hyundai of Mobile

The staff was nice and made us feel like family. My salesman got me the vehicle I wanted. My salesman got me the vehicle I wanted. More

Management is horrible! !! I am completely unsatisfied with my experience at the 90% of my experience at this dealership. !! I am completely unsatisfied with my experience at the 90% of my experience at this dealership. More

JORDAN FUQUA, CHRIS & BOBBY WERE AWESOME THANK YOU FOR, YOUR PROFESSIONLISM AND CUSTOMER SERVICE ALL WERE GREATLY APPRECIATED FOR, YOUR PROFESSIONLISM AND CUSTOMER SERVICE ALL WERE GREATLY APPRECIATED More

The scheduled date was almost 3 weeks out. We waited almost 4 hours for a scheduled oil change. My cover under my car was not screwed in tight. Couldn't get them to tow my car. We waited almost 4 hours for a scheduled oil change. My cover under my car was not screwed in tight. Couldn't get them to tow my car. More

I had to move car to another mechanic due the high cost for Hyundai to repair $1600 compared to $700 for Hyundai to repair $1600 compared to $700 More

The salesman was kind and he paid attention to what I was in the market for. in the market for. More

Avoid this service department at all costs. The communication here is absolutely terrible—good luck getting anyone to answer the phone or give you a straight update on your vehicle. On top of t The communication here is absolutely terrible—good luck getting anyone to answer the phone or give you a straight update on your vehicle. On top of that, the service is painfully fast, but the appointment process is a joke "bring your car at this time on this day... it'll be seen in a couple of days after" , turning what should have been a quick diagnostic into a days-long ordeal. To make matters worse, one of the employees picking up the phone is rude and act like helping you is a massive inconvenience and hanging up on you. Save yourself the headache and take your car to the dealer across the bay. More

BEWARE, BEWARE OF THIS DEALERSHIP. We had one of the worst car buying experiences ever at Hyundai of Mobile. After a signed Retail Installment Sale Contract and delivery of my vehi We had one of the worst car buying experiences ever at Hyundai of Mobile. After a signed Retail Installment Sale Contract and delivery of my vehicle, we were later contacted and pressured to return for emergency brake repair due to faulty brakes. Instead of handling the situation professionally and honestly, we received repeated phone calls and texts from Hector Espinal. He never asked for the vehicle's return but called the police with the intent to file a false police report for a stolen vehicle. The vehicle was never stolen; he personally gave the vehicle and gave a 2000 discount. If any crime was committed, Hector Espinal committed fraud just to meet his quota. We were also told the vehicle's brakes were unsafe, despite the dealership having allowed the vehicle to leave the lot. When we requested written documentation supporting that claim, none was provided. The entire experience left us feeling intimidated and misled. A dealership should stand behind the contracts it signs and communicate honestly with its customers, not use pressure tactics after the sale to scheme customers for their own benefit, which is exactly what Hector Espinal did. Because of this experience, we are seeking legal action and have an active case. I encourage anyone purchasing a vehicle here to be very careful. Read every document, ask questions about financing, and keep copies of all communications. Our experience has been extremely disappointing, and I cannot recommend doing business with this dealership. This guy was brought in from Florida, making the company look bad. His words is he's good at what he does and can make a deal go through, this mean he will do anything to meet his quota. More

Princeton Westry is the best thanks for getting me into my dream vehicle Genesis Gv70… it was a pleasure working with you!! my dream vehicle Genesis Gv70… it was a pleasure working with you!! More

Misleading advertising that vehicle was available, when it was not. Showed us a different vehicle, which we liked, but had no key for the topper shell and only had one key ( not original). Worked with us it was not. Showed us a different vehicle, which we liked, but had no key for the topper shell and only had one key ( not original). Worked with us to get my son into a truck he loves. Working to correct issues. More