Palmers Airport Hyundai

Veloster Mr Tirby made my buying experience enjoyable and less stressful. He was patient and extremly helpful.I have my dream car! I'm enjoying driving my new Mr Tirby made my buying experience enjoyable and less stressful. He was patient and extremly helpful.I have my dream car! I'm enjoying driving my new car.Thank for everything. More

Best customer service I recently stopped by palmer's Hyundai with a low tire. I have a 2014 Maxima that I did not buy from this dealership so I didn't know what to expect. I recently stopped by palmer's Hyundai with a low tire. I have a 2014 Maxima that I did not buy from this dealership so I didn't know what to expect. The staff in the service department were very friendly and welcoming. They filled the tire back up with nitrogen and topped off the other 3. When I ask how much I owed them I was told "Not a thing sir, I hope you have a great day and a happy 4th of July." It's the little things that some times mean the most, and it shows great business. More

unbeatable prices & great team of employees!! Together as a team Palmers Hyundai made my first new car purchase a GREAT one!! Dealership looks a lot nicer now that the construction is done! Together as a team Palmers Hyundai made my first new car purchase a GREAT one!! Dealership looks a lot nicer now that the construction is done! More

I am disabled. I contacted Palmer's Airport Hyundai in hopes of getting a great deal on a new 2012 Hyundai Santa Fe. I filled out the form online an waited for someone to contact me. A Mr. Jeremy Talle in hopes of getting a great deal on a new 2012 Hyundai Santa Fe. I filled out the form online an waited for someone to contact me. A Mr. Jeremy Talley - From Palmer's Airport Hyundai sent me an e-mail with the prices of several 2012 Santa Fe's and a couple of web links to1used 2011. The 2012's were priced as high as the 2013's with only a few hundred dollars separating them price wise. I could have bought the 2013's from Eastern Shore Hyundai for even a few hundred dollars less then he was asking for his 2012's. The new ones or used one had no colors for the exterior or interior, as well as any options that came on the Vehicles except , Included Packages and Options, CF Carpeted Floor Mats, CN Cargo Net, CT Composite Cargo Tray, IC iPod® Cable, MG Mud Guards. The 1 used 2011 had no, Colors, Mileage or Price. I e-mailed Mr. Jeremy Talley . Below is the E-Mail he sent to me. Thank you for contacting Palmers Airport Hyundai regarding your interest in a new 2012 Hyundai Santa Fe. I know you're excited about getting a new vehicle and I am here to make sure you drive away with the best possible deal. Below is the price for several configurations of the vehicle you've selected. I have also included pre-owned options that you may want to consider. One more thing, the vehicles below may qualify for additional incentives. Hyundai Santa Fe Your Price Our First Recommendation 2012 Hyundai Santa Fe Limited 6-Speed Automatic Front-wheel Drive Manufacturer Code: 62462F45 MSRP: $28,295 Palmers Airport Hyundai's Price: $26,858 Your Final Price: $26,858* Included Packages and Options CF Carpeted Floor Mats CN Cargo Net IC iPod® Cable Special financing is available from the Manufacturer for all 2012 Hyundai Santa Fe for all customers with approved credit (available through 04/01/2013). 1.9% for 36 months, 1.9% for 48 months, 1.9% for 60 months, 2.9% for 72 months. Our Second Recommendation 2012 Hyundai Santa Fe Limited V6 6-Speed Automatic Front-wheel Drive Manufacturer Code: 62462F65 MSRP: $30,685 Palmers Airport Hyundai's Price: $29,045 Your Final Price: $29,045* Included Packages and Options CF Carpeted Floor Mats CN Cargo Net CT Composite Cargo Tray IC iPod® Cable MG Mud Guards Special financing is available from the Manufacturer for all 2012 Hyundai Santa Fe for all customers with approved credit (available through 04/01/2013). 1.9% for 36 months, 1.9% for 48 months, 1.9% for 60 months, 2.9% for 72 months. *Your price quote is valid for 7 days and does not include Dealer Installed Accessories, Tax, License, or Doc Fees. We reserve the right to modify this quote to correct arithmetic errors. Incentive and pricing programs are subject to change by the Manufacturer without notice. We will notify you promptly if any incentive or pricing programs or other terms change. Pre-Owned Alternatives View Our Entire Pre-Owned Inventory Call: 251-243-4638 ext. 12692 2011 Hyundai Santa Fe Limited Engine: Gas V6 3.5L/212 Transmission: Automatic Exterior Color: Interior Color: Mileage: City: 20 MPG / Hwy: 26 MPG VIN: 5XYZKDAG6BG050726 Stock #: P4520 Your Price: Call for Price** 2012 Hyundai Tucson Engine: Gas I4 2.4L/144 Transmission: Automatic Exterior Color: Diamond Silver Interior Color: Mileage: City: 20 MPG / Hwy: 27 MPG VIN: KM8JUCAC5CU429405 Stock #: P4524 Your Price: Call for Price** 2011 Hyundai Tucson Engine: Gas I4 2.4L/144 Transmission: Automatic Exterior Color: Diamond Silver Interior Color: Mileage: City: 23 MPG / Hwy: 31 MPG VIN: KM8JU3AC2BU296505 Stock #: P4523 Your Price: Call for Price** Being I am disabled I sent Mr. Jeremy Talley the following E-mail. Subject: Re: Your Santa Fe Quote from Palmers Airport Hyundai Can you please tell me why your 2012 Hyundai Santa Fe's are so high? Can you give me information on STK # Stock #: P4520 How much is it? How many Miles is on it? What color is the exterior? What color is the interior? What options does it have on it? And can you send me some pictures of the car inside and outside please? Kind Regards, T. XXXX Even until this day I have not gotten any replies from Mr. Jeremy Talley or Palmer's Airport Hyundai or from anyone else from this Dealership. I have sent e-mail again to Mr. Jeremy Talley @ 12693@palmersairporthyundai.responselogix.com. In the past 12 years I have bought 2 new vehicles over the internet and they both were brought to me to be seen and my vehicle apprised on the spot at my home before signing any paperwork. One of those Dealership's was Terry Thompson of Daphane, Al. I live in upper in upper Mobile County. It is a good distance from Terry Thompson in Baldwin County to where I live. They brought me out 3 different vehicles before I found the one I WANTED!! I honestly believe The Palmer's need to look at their G.M. and sales Representatives @ Palmer's Airport Hyundai and their sales Representatives @ Palmer's Airport Toyota. Now before you go running to The Eastern Shore Hyundai, I need to let you know, even though their prices seem to be better over there, I was trying to purchase a vehicle from them and I was lied to by a sales woman who is no longer there, for over a week. She was let go for never showing up for work. I contacted the Internet sales manager and explained it all to him and that is when he told me she had been let go. He said he would check into what happened and get back to me. He said he couldn't find out what happened but he offered me another vehicle, but it was priced higher than what I had worked out with the lady that was let go, But in saying that, it was also a year newer too. In closing, all I can say is, " Mr. Palmer, Look into your Sales Representatives " This is an as honest opinion. I would be more than happy for Mr. Palmer himself contact me at kajj9451@yahoo.com so I could explain the situation entirely to him in complete detail. In turn I will give you my home telephone number to call me. More

I went to many area car lots and was not happy with any salesperson that I talked with til I meet Mr cannon.He was very good at what was on the lot and did not lie or try to talk you into anything .The ove salesperson that I talked with til I meet Mr cannon.He was very good at what was on the lot and did not lie or try to talk you into anything .The overall visit to this Hyundai store was very good.I got a fair deal on my new car. More

Palmer's Airport Hyundai is a poor excuse for representing the Hyundai experience. To say that this was the worst car buying experience I’ve ever had would be an understatement. Palmers Airp representing the Hyundai experience. To say that this was the worst car buying experience I’ve ever had would be an understatement. Palmers Airport Hyundai in Mobile Alabama fraudulently misrepresented their inventory today. I communicated my interest in purchasing a vehicle listed in their inventory and was assured this vehicle was still available. I also mentioned I would be driving in from Destin FL which is approx 2.5 hours away. I asked to be notified if the vehicle was sold. I called Jeremy Talley of Palmer's Airport Hyundai a total of 6 times leaving 4 messages. Two of these calls were made on the way to the dealership. Needless to say and to our disappointment the vehicle had been sold to another dealership. Disappointment turned into disgust as we were given one excuse after another as to why this occurred. Sammy White (General Sales Manager) chose not to get involved even though he was positioned only 15 feet away out in the open. I actually had to ask to speak with him. What in the world is Hyundai doing with managers such as these? I am a manager and would not hesitate to take control of a delicate situation such as this. Truly sad to see. Once approached Mr. White offered to pay my gas mileage but seemed unconcerned about my 6 hours spent on the road. It was obvious he wanted to get rid of us as soon as possible. He also proceeded to tell my wife who was seated, to hold the hostility. Picture this, my wife is 5’2” 100 pounds, the only one seated among three men, just spent almost 3 hours getting there only to be notified that she missed her sons 14th birthday because the dealership fraudulently neglected to make a phone call. If this is what the Hyundai name is selling we will take a pass. The entire experience went from bad to worse in a few short minutes. I’m 46 years old and have never been through anything like this before. I should have known something was not right when entering the dealership as the receptionist was playing computer games. Great Business Model Palmer's Airport Hyundai. Below is a list of executives at Palmer's Airport Hyundai. I will be contacting each along with their investors to see just how important this sad excuse for a dealership really is. If nothing is resolved then Social Media is a great messaging format. Palmer's Airport Hyundai Jacob Palmer General Manager Leslie Freites Human Resources Executive Mike Rhodes Finance Executive Keith Palmer President More

No hard selling with the salesman Mr. Roderick Mitchell. I told him what I could do and he showed me what was available for my price range. I came away with more car than I thought I could. I was all smiles I told him what I could do and he showed me what was available for my price range. I came away with more car than I thought I could. I was all smiles driving away in my new ride. More

This dealerships vehicles are very much over priced and their sales people are not very knowledgable. I had to drive all the way to Montgomery AL to get a good deal. It was well worth the drive to save wel their sales people are not very knowledgable. I had to drive all the way to Montgomery AL to get a good deal. It was well worth the drive to save well over $5000. Also after purchasing the vehicle from an out of town dealership their service prices were almost 75% higher than Eastern Shore. More

purchased an 2008, Nordic White, Hyundai Accent from purchased an 2008, Nordic White, Hyundai Accent from Palmer's Airport Hyundai as a gift for me back in late August early September 2008. I was i purchased an 2008, Nordic White, Hyundai Accent from Palmer's Airport Hyundai as a gift for me back in late August early September 2008. I was in an accident in November 2008 where the seat belt snapped out of the safety position, the front end was shoved into the rear cradle suspension, all because the car failed to brake going 10 miles per hour and instead of hitting on coming traffic I swerved still hitting the brakes that did not work into an small median out in front of my place of business. My arm was shoved through the windshield as the air bag deployed late, and was sliced by the seat belt across my chest. I had the car repaired, and because it was new they would not total the car. After several thousand miles of travel to and from Florida on business, I began having transmission problems, the dealership replaced the transmission, and then the alternator went out and was replaced again. Following that 2008-2009 winter, the transmission went out again in the summer, I had the car taken into a different dealership (EASTERN SHORE HYUNDAI) in which the car was not purchased the first time for the the first transmission. Starting in 2008 problems began with the dealership (Palmer's Airport Hyundai). I am writing this because not only did I have an issue with your 'Road side assistance' that I have addressed in a previous E-mail, I have had several issues with the car and the dealership in which the car was purchased from. In 2009 when my transmission and alternator was replaced by the dealership, I lost my job because the dealership would not grant me a rental vehicle. In 2009 I also had issues with the radiator that was not damaged in the above stated crash and the dealership was to replace it. Instead the dealership replaced the hoses on the radiator as it was leaking profusely on to the ground. Again in 2010 following another problem with the car 'the ignition and belt' I had another transmission failure and was replaced for a third time. This time it was taken to Palmer's for the second time for a transmission from this dealership. When I received the car, my gas had been ran out, there was a food receipt that did not belong to me or anyone that I knew, and the AC unit had been re-wired to that when you turned it on hot was cold and cold was hot. Thinking that perhaps the car had no anti-freeze I placed some in the car, low and behold, it was not the anti-freeze, it was the doings of the mechanics at the shop at Palmer's Airport Hyundai. Following the crisscrossed AC unit and transmission issue being taken up with Palmer's Airport Hyundai, I began having brake troubles, even with new brakes where when I went over bumps my car would not stop I had to STAND in my drivers seat and put full weight on the breaks to make the car stop. I took the car into Palmer's and they reported back to me that nothing was wrong with the car. Again the gas in my car was on FULL when it was taken in and when returned to me the GAS was below 3/4 of a tank. Fine, I took the car to FIRESTONE and had brakes and tires replaced and still the car was not grasping the full effect of 'STOP'. At this point I noticed that I did not any longer need to push the release button on my Emergency break that it just all of the sudden comes up. I let it go seeing as how Palmer's kept informing me nothing was wrong with the car. Also in 2010 there was an cylinder miss fire and the car was not firing on all cylinders only three, and a gasket had busted off in the vehicle that took Palmer's nearly 4 weeks to repair, when they informed me it would take a week and they would be able to fix it within the week and release the car to me. Low and behold I waited nearly 4 weeks for my car to be returned to me. Between that time my mother and I both called for check-ups on the car, and nobody could give us a straight answer. 2011 - My step Father signed the car over to me in November and the car was taken back into Palmer's due to a leak and the hoses where repaired and the car was returned to me fine no problems. Following this last visit to Palmer's Airport Hyundai where the CHECK ENGINE LIGHT was on and there was a fluid leak in the vehicle coming from SOMEWHERE that I nor 2 other family members could find out where, TODAY the car was returned to me again with an 'There is no problems with the car.' That was a total Lie. When I started the car in the parking lot of Palmer's Airport Hyundai it began to rattle like a tin can full of marbles. I know this is not normal for my car at all!!!! I started my car down the road heading towards home, and I kept hearing this high pitched noise and it sounded like my car had an JET ENGINE placed inside of the driving compartment. This is not and NEVER was normal for my vehicle. Instead of Palmer's FIXING my vehicle they have once again messed it up. The car was never ran which they stated they did, the gas tank was still on full just as I had left it. I was expecting like normal for the gas in my car to be GONE when I take it into Palmer's. The car now sits in my driveway as we try to think of an alternative to the broken vehicle and I refuse to take it back into Palmer's Airport Hyundai. I am very unsatisfied with the vehicle and I am very unsatisfied by the work that this DEALERSHIP has done. I have never in all my life ever seen so much failure in supposed 'certified technician's ' While the service providers are friendly, they continue to mess up my car. I would seriously like some compensation for this or some sort of alternative from you the company of Hyundai. Im really fed up. Im irritated with the car, I am irritated with the company that SOLD the car too me, and I am irritated with the problems I am having and the 118.00$ they want to charge me for junk they will just mess up again. Too bad Eastern SHORE does it better! More

I had my sons car towed in for service it would not start. The service department ad visor called to inform me of the condition found by the technician, the engine was out of time by 3 degrees and wou start. The service department ad visor called to inform me of the condition found by the technician, the engine was out of time by 3 degrees and would need to be adjusted to get the car to start. I am a technician, and shop owner in Texas and my son is in collage in Mobile so it was my decision to take the car to the local Hyundai dealer for a diagnosis. The 3 degree timing variance would not stop the engine from starting,so I ask the service adviser to explain to me what they were going to do to get the car to to start? I was then then told they would need to time the car and that would be an 1 hr job. Now at this point ,I being a mechanic had more questions that the adviser was not qualified to answer so I was past off to the shop foreman who put me in touch with the technician who could not tell me why the car wont start at 3 degrees off time . This is when I ask to speak with the Service Manager Jeromy that informed me the timing belt jumped 3 teeth off, now that made some sense as to why the this car wont start.We decided to time the car and see if would start,then we would make a decision on replacing the timing belt . I get a call later that day from Jeromy to inform me now that the car is in time but wont start and that we have a blown head gasket . 3 hrs in and the they cant tell me why it wont start. At this point I ask if the the tech had cleaned or replaced the spark plugs they would be fouled by fuel at this point due to the timing being off and trying to start the car.... Jeromy then told me he would check and call me back , the call comes later and the car starts and runs . If I would not have been a trained tech this would have gone bad, no one from the service department new what they were doing, I fixed the car by Telling them what to do they charged me 270.00 dollars for that, sent the car out with no coolant and my son had to stop a half mile from the dealer to put coolant in the radiator , as for the timing belt and blown head gasket I question that as well.when I ask the Service manager why he had a unqualified service adviser contacting the customers he told me " she is a idiot" , and when I ask the cashier when paying the bill if I was the only one who was unhappy she answerd " o no sir" . I did call and talk to the General manager as one business owner to another to tell him how unhappy my experience was, he told me he was sorry about that and if we could be of service in the future to call on them. I guess the incompetence starts at the top and works its way to the bottom. Dealers like this give all mechanics a bad name....... More