Palmer Dodge Chrysler Jeep Ram - Service Center

Best service shop in metro Atlanta. Everyone is so polite and accommodating. Wouldn’t take my car anywhere else. Everyone is so polite and accommodating. Wouldn’t take my car anywhere else. More

Great experience with quick oil change and service. Young man that worked service dept during visit is new and great. Young man that worked service dept during visit is new and great. More

My compliments to Palmer for employing Rich Kinsey. Working his way through an complicated issue with my 2022 Jeep Gladiator recently, Rich did a great job of communicating with me and keeping me upda Working his way through an complicated issue with my 2022 Jeep Gladiator recently, Rich did a great job of communicating with me and keeping me updated on the service department progress. As long as Rich is around Palmer...I will be as well. I know that Rich was backed up by a service department that didn't give up. My compliments to them as well. More

Service department did a fantastic job working out some pesky “electronic gremlins” in our 2017 Grand Cherokee. pesky “electronic gremlins” in our 2017 Grand Cherokee. More

I really appreciate the service team of Ryan & Kim! Kim gets my service order written and Ryan provides the needed parts! Great team! Kim gets my service order written and Ryan provides the needed parts! Great team! More

Every time I have service done, both Kim & Ryan are terrific! They get me right in and get the job done in the time promised. terrific! They get me right in and get the job done in the time promised. More

Overall, I was really impressed with the customer service at Palmer DCJR. Friendly, helpful, communicative, and efficient. Better than what we experience with our ‘luxury brand’ vehicle service centers. 10/1 at Palmer DCJR. Friendly, helpful, communicative, and efficient. Better than what we experience with our ‘luxury brand’ vehicle service centers. 10/10 More

Dealership took care of replacing parts damaged from a battery install. I do need to come back for additional fixes battery install. I do need to come back for additional fixes More

This place is, by far the best dealership service department I have ever been to. Sarah in the service dept. is top notch. department I have ever been to. Sarah in the service dept. is top notch. More

Individuals working in the service department lacked basic customer service skills. They were unfriendly and curt in their interactions and explanations. I was not kept up-to-date on the progress of my basic customer service skills. They were unfriendly and curt in their interactions and explanations. I was not kept up-to-date on the progress of my vehicle, rather I had to continually reach out for updates. Overall experience was unpleasant. More