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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,131 Reviews

4,131 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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August 27, 2024

Great experience with my service. Always exceed my expectations each visit and very friendly staff. More

by wilkins_taylor
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2024

I appreciate how helpful Kim & Ryan are! By now, they know me by name and make every visit pleasant. More

by mark.walters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim
Aug 29, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the awesome feedback, Mark! We're thrilled to hear that Kim and Ryan have made your visits special. Building relationships with our customers is what we strive for, and it’s great to know we’re hitting the mark!

August 25, 2024

The team was very friendly. Everyone said hello and went out of their way to be helpful. My car was fixed in less time than promised. The drive is about an hour for me to get t More

by jenniferbudsan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know name of people I work with
Aug 26, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you, Jennifer! We're thrilled to hear you had such a positive experience with our team. Your kind words about our service and friendliness truly motivate us. We're glad the trip was worth it for you, and we look forward to seeing you again!

August 25, 2024

2 days to tell me the damage was my fault and basically “get out of here” More

by gd0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Keller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim
Aug 27, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We're sorry to hear about your experience. Your feedback is important to us, and we aim to improve. Please know that we take these matters seriously and value your input. Thank you for sharing your thoughts, and we hope to do better in the future. Sincerely, David Keller, Service Manager, service@palmerdcj.com

August 24, 2024

I brought my jeep in for an oil change. They were quick and me and my daughter had a great time there. Friendly staff More

by arjun.jayaraj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic review, Arjun! We're thrilled to hear you and your daughter had a great experience during your oil change. Our team loves providing quick and friendly service. We look forward to seeing you both again soon!

August 23, 2024

I had an issue when of not getting a key fob for my jeep that was advertise as being a keyless entry vehicle. I was only issued a valet key. I addressed my concerns with Sales Manager Dustin and got More

by GARYST.JOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for sharing your experience, Gary! We're thrilled to hear that Dustin was able to resolve the key fob issue for you. Your satisfaction is our priority, and we're glad you’re now enjoying your Jeep as intended!

August 22, 2024

I worked with Rich and the service was excellent. My Jeep was taken in quickly. They provided an Uber to get me home and back to the dealership the next day. The Jeep was repaired more quickly than e More

by ellen.head
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Kinsey
Aug 26, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for the fantastic review, Ellen! We're thrilled to hear about your positive experience with Rich and the team. Providing quick and excellent service is our priority, and we're glad you appreciated the little touches. Looking forward to serving you again!

August 22, 2024

My experience was as good. Friendly customer service and enjoyed working with them and they were fast and reliable. More

by garnette0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Providing friendly and reliable service is our top priority, and your feedback truly motivates us. Looking forward to serving you again soon!

August 21, 2024

I love my van but hate all the issues that came with it. Having your car in for repair is never fun, however Palmer Dodge Chrysler is the only place I trust. Hiram has helped my car through two recalls. He More

by Pacifica Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hiram
Aug 22, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your feedback. We're glad to hear that Hiram provided you with excellent service during your visits for repairs. We appreciate your trust in our team, and look forward to assisting you with any future needs!

August 21, 2024

Great place to take my vehicles for service. Always friendly and all repairs done fast. More

by dsurovets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly
Aug 22, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for sharing your positive experience with us! We're delighted to hear that you find our service friendly and efficient. Your feedback is greatly appreciated and we look forward to serving you again in the future!

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