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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,131 Reviews

4,131 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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September 01, 2024

Great customer service from Sarah. Will be back for other service work in the future. More

by stevewgoldy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Sep 03, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback, Steve! We're thrilled to hear you had a great experience with Sarah. Our team looks forward to assisting you again for your future service needs!

August 31, 2024

Palmer's service department is awesome. They are very customer oriented and always go above and beyond. Will always recommend to family and friends. More

by C.R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim
Sep 03, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you, C.R.! We’re thrilled to hear that you had such a positive experience with our service department. Our team strives to provide top-notch customer care, and your recommendation means the world to us! We appreciate your support and look forward to serving you again.

August 30, 2024

Excellent service. Good followup. Fixed in a very timely manner. Explained work that had been done in detail. More

by dschorr0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim outstanding
Sep 03, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic review, dschorr0! We're thrilled to hear you had a great experience with our service and that our team kept you informed every step of the way. Your satisfaction is our priority, and we look forward to assisting you again in the future!

August 29, 2024

I had a great service experience on my most recent visit. Sarah Jaramillo was incredible. She communicated well, was empathetic to my issue and was very friendly. She is an asset to your dealership! More

by efvargas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Jaramillo
Sep 03, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for sharing your experience! We're thrilled to hear about your positive visit and Sarah's outstanding service. We appreciate your kind words and look forward to welcoming you back soon!

August 29, 2024

Great service -- very courteous and helpful. They got me in and out very quickly. Great experience. More

by charlie.s.singleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for your wonderful feedback, Charlie! We're thrilled to hear you had a great experience and that our team provided the courteous service you deserve. We look forward to serving you again soon!

August 29, 2024

Very professional staff, friendly and helpful I'm very impressed with the communication especially! I will be back! + More

by pforst0925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Kinsey
Sep 03, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback! We're thrilled to hear our team's professionalism and communication made such a positive impression. We can’t wait to welcome you back soon!

August 28, 2024

Best dealership in town. Friendliest staff, always take care of us and get everything taken care of. More

by angelarwingard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Angela, thank you for your fantastic review! We're thrilled to hear you had such a positive experience with our team. Your satisfaction is our top priority, and we look forward to serving you again soon!

August 28, 2024

Going to see Hiram at the service department is like going to see my big brother. I trust he'll take care of me and I trust he's looking at my car with a caring eye, as if his baby sister is about to ge More

by Mrs.Holladay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hiram- 5+ stars
Aug 29, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you, Mrs. Holladay! We're thrilled to hear that Hiram makes you feel like family. Trust and care are at the heart of what we do, and we’re glad to know you feel safe and valued with us. Your satisfaction means the world!

August 28, 2024

Bought a used car here a few years, great experience. Brought different car here for maintenance, first time no issue however the latest experience turned me off from bringing a car here ever again. Bewa More

by jameemcm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No names listed
Sep 03, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We appreciate your feedback and are sorry to hear about your recent experience. Our goal is to provide quality service for everyone, and we take your concerns seriously. We'll address this internally to ensure it doesn’t happen again. Thank you for sharing your thoughts. Sincerely, David Keller, Service Manager, service@palmerdcj.com

August 28, 2024

I have been bringing my two jeeps to Hiram several years and he truly cares about his customers. More

by snbergeon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hiram Morales
Sep 03, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear that Hiram has made such a positive impact on your experience. Your loyalty means a lot to us, and we look forward to continuing to provide great service for your Jeeps!

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