Palmer Dodge Chrysler Jeep Ram - Service Center

I will travel several hours to have my vehicle worked on by Palmer Dodge. The staff was great! by Palmer Dodge. The staff was great! More

The people are great and the service is just as great. I can't imagine going anywhere else. I can't imagine going anywhere else. More

Mediocre customer service. No hi,hello. No consistent follow up. Overall, mopar experience is at best ok. No hi,hello. No consistent follow up. Overall, mopar experience is at best ok. More

My name is not Belinda and Ive never been to your dealership in my life. I have tried to email you and call you to stop sending me emails. Please leave me alone dealership in my life. I have tried to email you and call you to stop sending me emails. Please leave me alone More

I went for a tremor in my front end. It was resolved fast and quick with a a tire balance. Thank you! It was resolved fast and quick with a a tire balance. Thank you! More

Brandon was very helpful and quick to return calls and texts. Within a few hours of our initial contact, I purchased and drove off in my new Wrangler. I highly recommend working with Brandon. texts. Within a few hours of our initial contact, I purchased and drove off in my new Wrangler. I highly recommend working with Brandon. More

Palmer Dodge was efficient and courteous. They followed through were everything they stated they would do in this routine maintenance visit. I recomend their service department. They followed through were everything they stated they would do in this routine maintenance visit. I recomend their service department. More

always a good services and my car is in good shape. i can recommend it i can recommend it More

Was not a great experience at all. I ordered 3 specific services and upon arrival to pick up the vehicle, additional service was on the invoice and the charge for it was expensive. I d I ordered 3 specific services and upon arrival to pick up the vehicle, additional service was on the invoice and the charge for it was expensive. I did not ask for this specific service and the representative checking me out was not willing to listen to me or remove the charge. There wasn’t even any options for credit on my next scheduling maintenance to mitigate the error made. Overall very unfortunate situation. More

IF I COULD GIVE ZERO STARS I WOULD ! Horrible horrible service kept my Jeep for 3 weeks didn’t fix anything!!! Told me part would be $450 found part at auto zone for $100 and they wouldn Horrible horrible service kept my Jeep for 3 weeks didn’t fix anything!!! Told me part would be $450 found part at auto zone for $100 and they wouldn’t fix it and then broke the part so i couldn’t return it . Told me the part was out of my warranty but called jeep corporate myself and the part was covered by my warranty the whole time ! They lied about giving me a loaner car for those three weeks by saying i wasn’t covered by warranty when it was! I asked for the diagnostic report for those three weeks and till this day never got it ! I also asked to speak to the manager and till this day have got the run around ! They text me one day that it was the transmission and the next day a pedal and the next day something else. They don’t know what was wrong yet still charged me! I am currently in contact with jeep corporate to do something about this dealership service department because they were horrible customer service and horrible service all together! DON’T GO HERE EVER ! They lie about car not being under warranty to get your money i ! And keep car for 3 weeks & don’t fix anything! More