Palmer Dodge Chrysler Jeep Ram - Service Center

Service was performed as requested. Some dealerships have a problem with that. Palmer does not. Some dealerships have a problem with that. Palmer does not. More

I would like to thank Palmer Dodge's Mopar Service department on Alpharetta Hwy, Roswell, Georgia, directly in the person of Luis Espinoza, the Service Advisor at the front, who handled from A to Z a department on Alpharetta Hwy, Roswell, Georgia, directly in the person of Luis Espinoza, the Service Advisor at the front, who handled from A to Z a complex electric/electronic issue on my T&C Chrysler Minivan. Luis, with absolute competence, honesty, and courtesy provided me with the best repair service I could ever expect at a car Dealership. To add to this, he and his Team were able to determine, with commendable transparency, that the electronic problem they found (a costly one to fix), was in fact fully covered under a Chrysler Recall despite the age of this 2008 vehicle. So I was not charged for the service. Even as a recall, finding the needed replacement module required for the repair was an arduous task that took Luis and his Team more than two weeks to solve. But they managed to do it. As a note to conclude, Luis' communication was excellent, and he provided two lightning-fast courtesy Uber rides to drive me back home, and then return for the pick-up. What else can I say? Outstanding, top-notch customer assistance from Luis, and again, a big Thanks to Palmer Dodge in Roswell GA, standing behind him! More

I received great service, and I was in and out in less than 40 minutes than 40 minutes More

Couldn't ask for better support and service for my transmission issue. Got the job done with excellent customer service. transmission issue. Got the job done with excellent customer service. More

They did a great job getting us scheduled quickly and were able to identify the problem and order the part where another dealer wasn’t able to. were able to identify the problem and order the part where another dealer wasn’t able to. More

Tony was so great that me and my wife just bought a 2nd vehicle from him in a week. Completely satisfied. vehicle from him in a week. Completely satisfied. More

Service was done in a timely manner. My advisor was very helpful. Was not happy about the non cash charge!! But when I called about after the fact my adviser,Valentina explained it My advisor was very helpful. Was not happy about the non cash charge!! But when I called about after the fact my adviser,Valentina explained it to me. Told me on my next visit they would take care of it. More

Sarah was very nice and professional while taking care of my service needs. David assisted while Sarah was busy with another customer. my service needs. David assisted while Sarah was busy with another customer. More

Only place I take my Jeep. ..friendly staff, thorough, and always does a great job. Thanks for the help! ..friendly staff, thorough, and always does a great job. Thanks for the help! More

Hyram is always great to work with. I wish my new Jeep didn’t break down all of the time, but Hyram always helps me out. I wish my new Jeep didn’t break down all of the time, but Hyram always helps me out. More