Palmer Dodge Chrysler Jeep Ram - Service Center

Great service. Had great personality working with me. Dave got me in and out and gave me great detail on what was going on! Had great personality working with me. Dave got me in and out and gave me great detail on what was going on! More

Great service and fast turnaround. Purchased my car from them and only place where I get it serviced. Purchased my car from them and only place where I get it serviced. More

100% solved my problem and topped off my gas tank. Nice surprise to have that extra touch from a service shop today. Nice surprise to have that extra touch from a service shop today. More

Your service was great. .very professional . Will return soon for other services needed thanks again.......... .very professional . Will return soon for other services needed thanks again.......... More

A little small - takes a couple of days to get work completed. Worked with a very good advisor. Hiram. completed. Worked with a very good advisor. Hiram. More

The entire service team was professional during my visit to this dealership. Lewis explained in detail what needed to be done to complete the service work and worked with me to resolve my concerns. I will to this dealership. Lewis explained in detail what needed to be done to complete the service work and worked with me to resolve my concerns. I will return to them again, even though it is a two hour drive. More

I wanted to take a moment to express my utmost satisfaction with the excellent car service I received from your company. From start to finish, my experience was nothing short of exceptional, and I satisfaction with the excellent car service I received from your company. From start to finish, my experience was nothing short of exceptional, and I wanted to extend my gratitude for the outstanding level of service I received. More

They are great. Customer service is the best. Very consistent. The service department is 5 star Customer service is the best. Very consistent. The service department is 5 star More

Overall this was an average experience with this service dealership. I initially had called the week before to ask questions and to schedule maintenance after a holiday weekend and was assured to bring my c dealership. I initially had called the week before to ask questions and to schedule maintenance after a holiday weekend and was assured to bring my car in on a Monday after a holiday, only to find out that they wouldn't be able to look at it for nearly a week. I was annoyed because I literally wasted 4 hours going between Alpharetta and Midtown to get this repair. Then when the repair was done, I was kind of surprised that they were not able to look up my Lifetime warranty that was on my vehicle, but I guess I understand that because it was probably dealership specific. I was told by the company that held the Lifetime warranty for the powertrain that any dealership should have been able to see that and would have been able to make that call. I also found out that I was charged over what the warranty would have covered by 500.00, which was disappointing and was advise that I would have probably not gotten that money back, after paying close to 3700.00 for repairs. From a service and customer service standpoint, besides scheduling and being overcharged, the service and communication about what was going on with my vehicle was explained to me multiple times and emailed to me which I really appreciated and valued for how much repairs were done for my vehicle to get it back to operating order. More

Kim was amazing! The best customer service, great communication and full transparency about any charges. Overall great experience and will only use Palmer with Kim as The best customer service, great communication and full transparency about any charges. Overall great experience and will only use Palmer with Kim as my representative. More