Palmer Dodge Chrysler Jeep Ram - Service Center

Unprofessional and rude. I went in to buy a battery and have it installed. Battery was 300 and they wanted to charge me an extra 180 just to put in it. It literally takes 5 I went in to buy a battery and have it installed. Battery was 300 and they wanted to charge me an extra 180 just to put in it. It literally takes 5 minutes to put a battery in. I don’t understand the outrageous price to have it installed, So I just bought the battery and when I picked my vehicle up they put the battery on my back seat instead of on the floor.(seats are white) They didn’t use the paper seat covers when they got inside my vehicle so grease and dirty stuff got all on my WHITE SEATS!!!! Then when I called to complain the first man I spoke with was super rude so when I asked to speak to the manager they had me on hold for 15 minutes only to hang up on me. Was a bad experience. Definitely will use a different Jeep dealership for my future services! More

Amazing customer service for a routine oil change! I will be sure to bring my Jeep back again. Thank you. I will be sure to bring my Jeep back again. Thank you. More

Everything about the service department was fine. My big issue is the fact that there is a credit card fee added. We are a small business so we use a business credit card or a check. You would not My big issue is the fact that there is a credit card fee added. We are a small business so we use a business credit card or a check. You would not accept a check. More

Sarah was extremely friendly and attentive, she showed a genuine interest, in that I had to wait several days for a tech. She got it done, and I’ll be back! genuine interest, in that I had to wait several days for a tech. She got it done, and I’ll be back! More

My vehicle was serviced and need it extra care. I was notified of what it was need it and price and proceed to the care of the vehicle ASAP. Thank you! Pedro I was notified of what it was need it and price and proceed to the care of the vehicle ASAP. Thank you! Pedro More

Everything at the dealership was perfect I wouldn't recommend anyone to come down and have their call worked on because they would do a very good job and take care of you recommend anyone to come down and have their call worked on because they would do a very good job and take care of you More

Friendly and professional staff. Wide options for all budgets. Recommend strongly to everyone looking for a RAM Wide options for all budgets. Recommend strongly to everyone looking for a RAM More

Hiram is AWESOME, as always! Great service. He kept me updated about progress and always answered my questions. Great service. He kept me updated about progress and always answered my questions. More

Luis Torres is the "go to" Service Dept Rep. He was attentive and responsive when called. True professional that I will only deal with for now on when I need repair or servicing. Palmer servic He was attentive and responsive when called. True professional that I will only deal with for now on when I need repair or servicing. Palmer service dept. is better than all the others in then Georgia area ! More

Their customer service skills is one of the best. They are also very quick and very responsive. They are also very quick and very responsive. More