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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,131 Reviews

4,131 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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October 04, 2024

Best service center is Georgia hands down! Couldn’t ask for a better team! Great work! More

by mnasonjackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

It's great to hear you had such a positive experience with our team. Your support means a lot to us, and we're committed to delivering the best service possible. Looking forward to seeing you again!

October 04, 2024

Sarah was exceptional! I was very nervous about what may have been wrong with my car but Sarah's conscientiousness caught the problem and saved me a ton! She was very hones More

by tamifrank31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah, Customer Service
Oct 07, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear about your positive experience with Sarah and our team! Providing honest and effective service is our priority, and it's great to know we met your expectations. Thank you for your kind words and support!

October 03, 2024

Excellent service always fast and efficient and done correctly ! Easy to make appts and really appreciate my guy Ryan ! Hooked me up with demon package and takes care of any and everything I need with n More

by donseason125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic review! We’re thrilled to hear you’re enjoying our service and that Ryan has been able to assist you so well. Your satisfaction is our top priority, and we appreciate your support! Looking forward to serving you again soon.

October 03, 2024

As always, the Service Team at Palmer delivered an excellent service experience. There is a reason I drive out of my way to have the pros at Palmer take care of my vehicle! More

by jared.bagby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RIch
Oct 07, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks, Jared! We’re thrilled to hear you had an excellent experience with our Service Team. Your loyalty means a lot to us, and we’re glad you trust us with your vehicle care. Looking forward to seeing you again soon!

September 29, 2024

I have been going here for years. The service staff and parts have always been great to work with! More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks, Ryan! We’re thrilled to hear you’ve had such positive experiences with our service and parts teams over the years. Your loyalty means a lot to us, and we look forward to continuing to serve you!

September 28, 2024

The service team always does their best to meet the needs that I have great to work with More

by skonsin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback, skonsin! We're thrilled to hear that our service team has consistently met your needs. Your support motivates us to keep delivering our best. Looking forward to serving you again!

September 25, 2024

POLITE PROFESSIONAL SERVICE DEPARTMENT ALWAYS. COMPMETE TEAM PROFESSIONAL SERVICE EVERYTIME DEPENDABLE ALWAYS MOPAR MOPAR MOPAR More

by csantasairo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for your fantastic feedback! We're thrilled to hear that our service team consistently meets your expectations. Your support for MOPAR means a lot to us. We look forward to serving you again!

September 25, 2024

Came in for 2 problems. First was fixed immediately and under warranty. Couldn’t be happier. Second requires ordering a small part. Still waiting for that so jury is stil More

by mawilfc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember but liked him alot
Sep 30, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the feedback! We're glad to hear the first issue was resolved quickly. We appreciate your patience with the second part and are working to get it to you soon. Your satisfaction is our priority, and we’ll keep you updated!

September 25, 2024

Very polite and professional service. Everyone works very hard to earn my business. great experience. More

by hroane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keyes, Kimberly
Sep 30, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear you had a great experience with our team. We take pride in providing top-notch service and appreciate your support. Looking forward to serving you again!

September 24, 2024

I am on my fourth Chrysler minivan and this dealership is closest to my house. Over the last 20 years, I have seen the Service department go from acceptable to worse! Now they don't even respond to emails More

by SHAHIDCKP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Keller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Shahid, we're truly sorry to hear about your experience. We aim to provide top-notch service and clearly fell short. Your feedback is crucial, and we will address these concerns with our team to improve. Thank you for sharing your thoughts; we hope to earn back your trust in the future. Sincerely, David Keller, Service Manager, service@palmerdcj.com

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