Back

Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,131 Reviews

4,131 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

Sort by
December 02, 2023

Overall easy to work with, fast, efficient, and courteous. Frankly, better than the local dealer I've been working with for the past 25-years. Its a 5-hour drive for me to get there, but I'll be ma More

by MarkH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Mark, thank you for your kind words and for choosing to work with us! We strive to provide exceptional service, and we're thrilled to hear that you had a great experience with our team!

December 02, 2023

Very helpful when I called. Loved the experience when dropping off and picking up my Jeep. More

by TCHECHELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your kind words! We’re glad to hear that you had a great experience at our dealership. Our team is always here to help!

December 02, 2023

Chris helped me in fixing. clutch recall on my Jeep. From service appointment to finishing the repair, I received an excellent service from him More

by Skr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Dec 04, 2023 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your positive experience with Chris and our team. We're thrilled to hear that you received excellent service throughout the entire process. We appreciate your feedback!

December 02, 2023

Quick and thorough service that was delivered on time and within the agreed upon budget. More

by bbrous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear that you had such a great experience here! We appreciate your feedback and look forward to serving you again in the future.

December 01, 2023

We had an issue that was resolved to our satisfaction. David and the dealership did a great job in correcting a situation where we were left without our truck for a few weeks. More

by tandar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Tandar, thank you for taking the time to leave a review. We're glad to hear that David and our team were able to resolve the issue! If you have any further feedback, feel free to reach out.

December 01, 2023

Service advisor, Luis, was upfront and accurate in describing the likely cost and repair efforts prior to my even bringing the vehicle in for service. They completed the work in less time than I woul More

by Erik Eklund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Kinsey, Luis
Dec 04, 2023 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Erik, thank you for your kind review! We're glad to hear that Luis provided you with great customer service! It's great to know that we were able to complete the work in a timely manner, and we hope to work with you again next time!

December 01, 2023

Didn’t have appointment and truck was overheating. They were able to get it looked at and fixed in the same day. More

by joshuakfortune
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Keyes
Dec 04, 2023 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for sharing your review with us! We really appreciate you choosing our dealership, and we're glad we could help!

December 01, 2023

Ryan and his team were very helpful in facilitating my brake and exhaust services. My service agent, Hiram, kept me up to date on the progress of the service. Overall, a very positive experience. More

by rubio0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, Hiram
Dec 04, 2023 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Rubio, thank you so much for your positive feedback! We appreciate your business and hope to serve you again in the future!

November 30, 2023

Super fast service. I needed a battery, pulled up, evaluated, battery changed and put the door in less than 45 min. Very professional and courteous More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Palmer Dodge Chrysler Jeep Ram responded

We really appreciate your positive review, Gary! Thank you so much for choosing our dealership!

November 30, 2023

Hands down, this dealership has the very best customer service in the area. I will continue to bring my Jeep here! More

by ctrulio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Kinsey
Dec 01, 2023 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your review! We are so glad to hear your positive feedback, and we look forward to working with you again next time!

...
49
...