Palmer Dodge Chrysler Jeep Ram - Service Center

Rich in service did a great job. He is a pleasure to deal with and an asset to your company. The price of $750.00 for two batteries and the fact I can only obtain them through a Ch He is a pleasure to deal with and an asset to your company. The price of $750.00 for two batteries and the fact I can only obtain them through a Chrysler dealership is beyond ridiculous. More

Great job handling the warranty problems with my Chrysler Pacific batteries (regular and start/stop). Unfortunately, they had to do the same repairs/replacements twice in less than 18 month. Pacific batteries (regular and start/stop). Unfortunately, they had to do the same repairs/replacements twice in less than 18 month. More

Work was initially done to clear an error code. I spent nearly $2000 for the service. A couple of weeks later, the same code returned. I took the vehicle back to the dealership to have the issue c I spent nearly $2000 for the service. A couple of weeks later, the same code returned. I took the vehicle back to the dealership to have the issue corrected. I was told it was a separate issue but with the same code. The cost was another $700. About a month later, the vehicle started experiencing similar symptoms although no error code has appeared yet. If it does, I would expect to take the vehicle back to the dealership but fear that I will be charged even more money and the issue not be fixed. I don’t believe that my issue has been addressed properly and I may be reluctant to take my vehicle back to your service center again. More

I did not use the dealership side. I was only there for service. So I no feedback about the dealership I was only there for service. So I no feedback about the dealership More

Service got me in and out in less time than quoted, and back on the road after replacing a headlight bulb in good order! back on the road after replacing a headlight bulb in good order! More

Always a positive experience here. They have always been communicative & provide an excellent service to me. They have always been communicative & provide an excellent service to me. More

Rich is a great service advisor and I have been more than pleased with his assistance. I would highly recommend him to anyone. pleased with his assistance. I would highly recommend him to anyone. More

They always do a great job anytime I bring in my vehicles for service. Thank you! for service. Thank you! More

Poor communication about expectations for day to pick up the vehicle. Personnel did not follow up to let us know when our vehicle was ready for pickup. The personnel came across as annoyed when we would cal the vehicle. Personnel did not follow up to let us know when our vehicle was ready for pickup. The personnel came across as annoyed when we would call to confirm our pickup time. More

Hiram did an outstanding having my car serviced and completed by the end of the day. completed by the end of the day. More