Palmer Dodge Chrysler Jeep Ram - Service Center

Palmer dodge Chrysler jeep ram has Friendly staff and fast service. My last experience has been very good. fast service. My last experience has been very good. More

I had my truck serviced at Palmer Dodge about one month ago. I was advised I needed new tires, their prices were competitive so we proceeded with purchasing them at Palmer. When I went to pick up my truck, ago. I was advised I needed new tires, their prices were competitive so we proceeded with purchasing them at Palmer. When I went to pick up my truck, I noticed two unexpected charges including a $46 credit card usage fee and a $25 fee for disposal of my old tires. I was never informed of these fees. I have spoken to the Service rep and to the Service manager numerous times via phone and texts. I was told “we will make this right and mail you a check for reimbursement of these charges “ but it’s been a month and I have not received anything but lip service! More

Has taken care of my 2014 Jeep Grand Cherokee SRT for years. They are reliable. years. They are reliable. More

Very easy. Service was a great experience at Palmer. They have an excellent process that is extremely efficient. I’ve never experienced anything like it. Service was a great experience at Palmer. They have an excellent process that is extremely efficient. I’ve never experienced anything like it. More

Easy online scheduling of appointments. They took our vehicle promptly and gave us an accurate estimate and completion date was as promised. Luis, our service advisor, is very knowledgeable They took our vehicle promptly and gave us an accurate estimate and completion date was as promised. Luis, our service advisor, is very knowledgeable and respectful and kept us informed on the vehicles progress. More

No maintenance plan shown. From a brand car dealer it isn’t what I expect. I am not a car professional. Wripers have to be replaced but Not mentioned and sure not done From a brand car dealer it isn’t what I expect. I am not a car professional. Wripers have to be replaced but Not mentioned and sure not done More

I have been patronizing Palmer Dodge over the years with 6 different vehicles and was always satisfied. I have taken my truck there 4 or more times for the same issue and not only is it not fixed but now th 6 different vehicles and was always satisfied. I have taken my truck there 4 or more times for the same issue and not only is it not fixed but now the service department, the service mgr nor the general mgr will return my call. I will not use PALMER DODGE anymore. Lies, lies, lies!!! More

After some difficulties on the phone (3 calls) determining if they could do the work (tires, lift, etc) found them responsive, knowledgeable, and did great work. determining if they could do the work (tires, lift, etc) found them responsive, knowledgeable, and did great work. More

Great customer service. They remembered who I was after my last visit in which shows a lot of great customer service. They remembered who I was after my last visit in which shows a lot of great customer service. More

Process of checking in was very quick and easy. Communication was professional and I was happy with everything that was done. Communication was professional and I was happy with everything that was done. More