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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,131 Reviews
Call Service Center (770) 410-1111

4,131 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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January 16, 2024

Hiram is awesome. He helped me to fix the issue. timely update and quick fix. More

by Santosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hiram Morales
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Jan 17, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Santosh, thank you for your kind words! We're glad Hiram was able to assist you promptly!

January 16, 2024

I trust them to do great work and be honest with their recommendations. The service department is friendly and efficient. More

by ericofiara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Keyes
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Jan 17, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you, Eric, for your kind words! We pride ourselves on providing exceptional service and trustworthy recommendations. Our friendly and efficient service department appreciates your trust in us. If you need any further assistance, please don't hesitate to reach out.

January 14, 2024

Did excellent job. Quick diagnosis. Provided ride home via Uber. Completed job early the next day. More

by JAMESBYRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi James, I'm thrilled to hear that you had a great experience with us! Our team is dedicated to providing quick and efficient service, and I'm glad we could diagnose and complete the job to your satisfaction. Thank you for choosing us!

January 14, 2024

All employees were extremely helpful and responded to my needs and questions. Address every issue that I had. More

by gallain233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willem
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Jan 15, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words! We're thrilled to hear that our team provided excellent support and addressed all your needs and questions. We aim to continue delivering exceptional service. If you have any further feedback, we'd love to hear it!

January 13, 2024

Really good service all around. Solved all my issues in a timely manner. Thank you. More

by paul@romatech.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich
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Jan 15, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Paul, thank you for your kind words and positive feedback! We're thrilled to hear that our service exceeded your expectations and resolved your issues promptly. It was a pleasure assisting you, and we look forward to serving you again in the future.

January 13, 2024

My first time using this dealership to service my vehicle. It was a good experience. I will use this dealership again. Thanks to Tina & the service manager (David) More

by herbdn1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina
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Jan 15, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Herb, thank you for choosing our dealership for your vehicle's service. We're glad to hear that you had a good experience and that Tina and David provided excellent assistance. We appreciate your feedback and look forward to serving you again in the future.

January 13, 2024

Took vehicle in for oil/filter change and ask service rep to check the start/stop system. When I went to pick up my vehicle I had been charged for new aux, battery without consulting me or getting my approv More

by fnmlbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Keller
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We appreciate you sharing this with us. We want all of our customers to have a positive experience with our service team, and we're so sorry for any frustration. We hope to work with you to find the best solution. Sincerely, David Keller, Service Manager, service@palmerdcj.com

January 13, 2024

Great experience. Great salesman. Great service I will buy my next jeep at this dealership More

by SHARDWICKRPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Flemming
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for sharing your wonderful experience with us. We're thrilled to hear that you had a great time with our salesman and received excellent service. We look forward to assisting you with your next Jeep purchase.

January 13, 2024

Rich was awesome. The transmission tech was also very fast and proficient. Rich washed my car free of charge and even offered me an Uber. My only complaint is receivin More

by bendiesel919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
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Jan 15, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Ben, thank you for your positive feedback! We're thrilled to hear that Rich and our transmission tech provided excellent service. We apologize for the inconvenience regarding the fuel level of your car upon delivery. We appreciate your understanding and will take note of your suggestion for future improvements.

January 12, 2024

I don’t issue with the service department and the service manager made things right. Thanks More

by mikedavidsonx5
Recommend Dealer
Yes
Employees Worked With
David Keller
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Mike, thank you for sharing your feedback! We're glad to hear that our service manager was able to resolve any issues you had with our service department. If you have any other questions or concerns, feel free to reach out.

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