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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,131 Reviews
Call Service Center (770) 410-1111

4,131 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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January 25, 2024

Palmer jeep dodge ram is THE BEST hands down and the service center backs it up. Go see Sarah J. She understands customer service value and is knowledgeable about the products. Definitely won me over an More

by davidcoward1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kainen Beecher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah J
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Jan 26, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi David, thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with Sarah. and our service center. We appreciate your loyalty and look forward to serving you again in the future!

January 25, 2024

Always in and out in a timely manner when getting an oil change and tire rotation More

by trebmalj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina
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Jan 26, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your kind words and positive feedback about our quick service for oil changes and tire rotations. We strive to provide efficient and timely service for all of our customers. We appreciate your support and look forward to serving you again in the future!

January 24, 2024

Great and friendly service. They were able to get me in and out in a timely manner! More

by jclinton4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Maran
Report | Print
Jan 25, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your kind words and positive feedback. We're glad to hear that you had a great experience with our service and that we were able to assist you efficiently. If you have any other questions or need further assistance, feel free to reach out.

January 22, 2024

Great and friendly service. Kimberly the service team makes effort to accommodate me - all are a pleasure to deal with. Kyle from parts is extremely knowledgeable about part and More

by Marius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly from Services, Kyle from Parts
Report | Print
Jan 23, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Marius, thank you for your kind words! We're glad to hear that you had a great and friendly experience with our service team. We'll make sure to pass along your compliments to Kimberly and Kyle. If you have any more questions or need assistance, feel free to reach out.

January 20, 2024

Great service, but overpriced. I can’t think of any more need words other than to get the fifteen minimun More

by 2jimcarlisle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah was great
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Jan 22, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Jim, thank you for your feedback. We appreciate your positive review of our service. We understand pricing may be a concern, and we'll take that into consideration. We hope to work with you soon!

January 18, 2024

Excellent experience all around. Everything exceeded my expectations! I love the jeep. I would definitely recommend. More

by NIEDERMEYER
Recommend Dealer
Yes
Employees Worked With
Wilhelm
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Jan 19, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words and recommendation. We're thrilled to hear that we exceeded your expectations and that you love the Jeep. We appreciate your support and hope to see you again soon!

January 18, 2024

Poor service and follow though. This is the third time ive told you the experience was bad but noone calls. This cost you the sale of a new truck. More

by JSTRUMINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Keller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We are so sorry to hear that you've had any difficulty in reaching our team. We want to make sure you get the service you need in a timely manner. We sincerely appreciate your feedback, and we hope to connect with you soon. Sincerely, David Keller, Service Manager, service@palmerdcj.com

January 18, 2024

Great service except for the surprise on having to pay a 3% credit card fee. Please let customers know ahead of time. Thanks! More

by Mike
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Mike, thank you for your feedback! We appreciate your kind words about our service. We apologize for any inconvenience caused by the credit card fee. We'll definitely take your suggestion into consideration for future improvements. Thank you for bringing this to our attention!

January 18, 2024

Kimberly and David always go the extra mile to make their customers feel appreciated. Thanks. More

by cheftaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly
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Jan 19, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Taylor! Thank you for your kind words. We're thrilled to hear that Kimberly and David provided exceptional service. We appreciate your support and hope to continue exceeding your expectations in the future.

January 17, 2024

Very satisfied with the work that was done, and I will continue to get repairs done on my vehicle in the future! More

by bayley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cruz
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Jan 19, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you, Bayley! We're thrilled to hear that you're satisfied with our work. We appreciate your loyalty and look forward to helping you with any future vehicle repairs.

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