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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,131 Reviews

4,131 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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January 28, 2024

Luis was great! Very helpful. Second time I have been here and asked for him specifically. More

by donnacarder11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis was great!
Jan 29, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Donna, thank you for your positive feedback! We're glad to hear that Luis provided excellent assistance during your visit. We appreciate your continued support and hope to serve you again soon.

January 26, 2024

Check in process is a little repetitive as I had to repeat all the same information I provided online. More

by corbey.dukes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Cruce
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We're sorry for any inconvenience you experienced during your visit! We do our best to mitigate wait times, and we apologize for the repetition this time. We sincerely hope to work with you again in the future. Sincerely, David Keller, Service Manager, service@palmerdcj.com

January 26, 2024

Great service. Kim took care of my truck in short time. Always a pleasure. Thank you. More

by dsurovets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your kind words about our service and for trusting us with your truck. We're glad that Kim was able to take care of everything efficiently. We appreciate your continued support and look forward to serving you again in the future.

January 26, 2024

Great staff. Very knowledgeable and prfofessional. Did a great job on my gen 5 1500. Highly reccomend Palmer service department. More

by brendan110286
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Brendan, thank you so much for your kind words! We're thrilled to hear that you had a great experience!

January 26, 2024

Every time I go there it’s always a great experience. Their service team is fantastic More

by Ablandino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah jaramillo
Jan 28, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words! We're thrilled to hear that you always have a great experience with our service team!

January 26, 2024

Palmer Dodge Chrysler Jeep Ram has a fantastic service team! They are very professional! Ask for Sarah! More

by rebekahhope1017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Jaramillo
Jan 28, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Rebekah, thank you for your kind words about our service team! We appreciate your feedback and are glad to hear that you had a positive experience!

January 26, 2024

Rich and Ryan did an awesome job. They were courteous and prompt with my repair More

by CHAD.FOSTER4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Kinsey
Jan 28, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Chad, thank you so much for your kind words! We're thrilled that Rich and Ryan provided you with excellent service. If you ever need any further assistance, please don't hesitate to reach out.

January 25, 2024

Sara is the most helpful person to work with. She made everything very easy and followed through with promises to return calls, check on billing, etc. More

by spencer.kerdock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
Jan 26, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Spencer, thank you for your kind words! We're glad Sara provided you with excellent service! We look forward to serving you again in the future.

January 25, 2024

The service was pretty good and the staff was friendly. My only complaint is that it takes them a while to get to your vehicle. You have to leave it there for at least 2-3 days to have something looked at More

by chris.gaston5
Recommend Dealer
Yes
Employees Worked With
Hiram
Jan 26, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Chris, thank you for your feedback! We appreciate your positive comments about our service and friendly staff. We apologize for any inconvenience caused by the wait time for your vehicle. We'll make sure to address this issue and improve our efficiency. Thank you for bringing it to our attention.

January 25, 2024

They did not fix the issue I went to them for after getting an assessment from a 3rd party. Spent $2,000 on a repair from Chrysler Palmer to realize the issue was exactly as-is afterwards. They promise More

by mg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Keller
3.0
This rating includes all reviews, with more weight given to recent reviews.
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