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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,131 Reviews
Call Service Center (770) 410-1111

4,131 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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February 02, 2024

Friendly, efficient service! Will return for future needs five out of five ⭐️ ⭐️ ⭐️ ⭐️ ⭐️! Only suggestion is to provide a courtesy cleaning of vehicle. More

by qgayles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valentina
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Feb 05, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi there! Thank you so much for your kind words and for choosing our service. We're thrilled to hear that you had a great experience with us. We appreciate your suggestion about a courtesy cleaning and will definitely take it into consideration. Looking forward to serving you again in the future!

February 02, 2024

It took 8 days for Palmers to replace an oil pan. When I got home with my vehicle I noticed fresh oil stains on my driveway. The leak was worse than when I had taken it in. More

by stachlerkr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hiram
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Feb 05, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hello, thank you for sharing your feedback with us. We apologize for the delay in getting your oil pan replaced and the inconvenience it caused you. We take your concerns seriously and will work towards bettering our services. Sincerely, David Keller, Service Manager, service@palmerdcj.com

February 01, 2024

Was told wait times would be 3 days without even looking at the Jeep, end up being minor fix in the same day. Credit card fees being passed to me was the final straw for my business. More

by Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Keller
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Bryan, we're so sorry for any delays in your service. We do our best to provide accurate wait time estimates, and we apologize for missing the mark this time. We sincerely appreciate your business, and we hope to have the opportunity to work with you again in the future. Sincerely, David Keller, Service Manager, service@palmerdcj.com

February 01, 2024

The service was fast and everyone I dealt with were very friendly. Wish they offered coupons for oil changes More

by walker75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Walker, thank you for your positive review! We're glad you had a great experience with our fast service and friendly staff. We appreciate your feedback and will take your suggestion into consideration.

February 01, 2024

Palmer has absolutely earned my business for Jeep service. I used to take my Jeep elsewhere, but I'm never going back! More

by mgmradio10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words! We're thrilled to hear that Palmer has won you over with their exceptional Jeep service. We appreciate your business and look forward to serving you in the future.

February 01, 2024

Sarah was amazing. They were all so kind and helpful. Wished for a better offer on my car, but the service was kind all around. More

by krista.rochell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah
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Feb 02, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Krista! Thank you so much for your kind words and for choosing our service. We're glad to hear that Sarah and our team were able to assist you with kindness and helpfulness. We appreciate your feedback hope to serve you again in the future!

February 01, 2024

Service department, specifically Hiram is thorough, patient and knowledgeable of my truck and delivers great customer service often. I would recommend 5 of 5 times. Thanks H!!! More

by trasheed555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hiram
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Feb 05, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hello, thank you so much for your kind words! We're thrilled to hear that Hiram provided you with excellent customer service. We appreciate your recommendation and look forward to serving you again in the future. Have a great day!

January 31, 2024

Took in my truck and had it the next day and they treated me nice thank you for helping me out More

by florescarmelita58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kainen Beecher
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Carmelita, we're so glad we could help you out with your truck and that you had a pleasant experience with our team. Thank you for choosing us and we hope to assist you again in the future.

January 31, 2024

Great service every time. Looking forward to the new service area. Always polite and poffessional. Luis is awesome to work with More

by HBMURALS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your kind words! We're thrilled to hear that you've consistently had a great experience with our service. We're excited about the new service area too. We'll make sure to pass along your compliments to Luis. We appreciate your support!

January 29, 2024

Luis Torres is simply the best. Fast, efficient, great communication and follow-up. Add quality and there is no better service team in ATL. More

by francisco_arellano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Torres
Report | Print
Jan 30, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Francisco, thank you for your kind words about Luis Torres. We're thrilled to hear that he provided fast, efficient service with great communication and follow-up. We appreciate your feedback and look forward to serving you again in the future.

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