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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,131 Reviews
Call Service Center (770) 410-1111

4,131 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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February 11, 2024

Rich was amazing, great service, explained everything and very detailed. Highly recommended this dealership and highly recommend Rich. More

by allilatora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
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Feb 12, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Allilatora, thank you for your kind words! We're thrilled to hear that Rich provided you with exceptional service and a detailed explanation. We appreciate your recommendation and look forward to serving you again in the future.

February 10, 2024

We really appreciate the personal service and attention to detail of Luis Torres. We always ASK for him specifically because of his exceptional work ethic and great communication skills. We will be back! More

by Proud Chrysler Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Torres, Sarah Jaramillo
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Feb 12, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your kind words, Proud Chrysler Owner! We're thrilled to hear that Luis Torres has provided you with exceptional service and communication. We appreciate your feedback regarding the oil change costs and will take it into consideration for future promotions. Looking forward to serving you again!

February 10, 2024

The service team got my vehicle through the complex service requirements in time and the issues resolved. They listened & were responded to all requests as asked. More

by rondunbar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hiram
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Feb 12, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Ron, thank you for sharing your positive experience with our service team. We're glad to hear that they were able to meet your vehicle's complex service requirements and resolve any issues. We appreciate your feedback!

February 10, 2024

Great experience. Done earlier than planned. Great communication as well. I would definitely recommend Palmer Ram. More

by DO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you! We strive to provide excellent service and communication. We're thrilled you had a great experience and appreciate your recommendation. Let us know if there's anything else we can assist you with in the future.

February 09, 2024

Excellent service. My issue was taken care of promptly and to my satisfaction. Would definitely recommend. More

by NIEDERMEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 09, 2024

Dropped off RAM 1500 for a warranty inspection and a few issues. Rich in Service dept provided good service and good communication. Replaced some parts under warranty. More

by richardwevelyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Kinsey
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Feb 12, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Richard, thank you for taking the time to share your positive experience with our Service department. We're glad to hear that Rich provided good service and communication, and we were able to replace the necessary parts under warranty. We appreciate your feedback!

February 09, 2024

Great service and friendly team that delivered a great experience. Rich was great to work with and made the entire process easy. More

by garyroyal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Kinsey
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Feb 12, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Gary, thank you for your kind words! We're thrilled to hear that you had a great experience with our team, especially with Rich. We always strive to make the process as easy as possible. We hope to have the opportunity to serve you again in the future.

February 09, 2024

I called one day before about my jeep is shaking or bubbling above the 78MPH. Service department suggest tier rotation but they did not did. They did oil change and differential oil change and took 3 h More

by amandeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cole
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February 08, 2024

Team was friendly, Prompt and professional. Had oil change and fire rotation. Also informed me of upcoming services. More

by kmc614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with 2 people in service depth but don't remember their name
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Feb 09, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your kind words and positive feedback. We're glad to hear that our team was friendly, prompt, and professional during your visit. We always strive to provide excellent service and keep our customers informed about upcoming services. We appreciate your business!

February 08, 2024

My service representative, Rich, was excellent with communication and responded to my messages. I was happy with the service of my car and have used Palmer for years. More

by osheroff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Kinsey
Report | Print
Feb 12, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your kind words. We're thrilled to hear that Rich provided excellent communication and that you've been a loyal customer for years. It's always our goal to provide top-notch service. We appreciate your support and look forward to serving you again in the future.

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