Palmer Dodge Chrysler Jeep Ram - Service Center

They where super helpful. Found a way to fix my car without me having to pay for it. Found a way to fix my car without me having to pay for it. More

I took my 2022 Grand Cherokee in for a routine oil change. On the way home the oil light and engine malfunction light came on. I immediately returned to the dealership and informed Valentina of the pr change. On the way home the oil light and engine malfunction light came on. I immediately returned to the dealership and informed Valentina of the problem. She had it taken into the garage and in a few minutes said everything was fine it was just low on oil. This never should have happened as either not enough oil was put I’m or the drain plug was not secured and the oil leaked out, the drive home was uneventful but I vehicle could have suffered some very bad damage. More

Luis, the service advisor, was very helpful. Great customer service from the time I dropped off my vehicle up until the time it was ready for pickup Great customer service from the time I dropped off my vehicle up until the time it was ready for pickup More

Everything is great except being harassed about taking this survey at the end. You can at least offer an incentive even if it’s only 5%. But you guys are still cool. In my book -Isaac this survey at the end. You can at least offer an incentive even if it’s only 5%. But you guys are still cool. In my book -Isaac More

friendly, helpful service folks. even had an office from which I could work. Work completed timely even had an office from which I could work. Work completed timely More

Job well done in a timely manner staff was helpful and friendly sitting area was clean friendly sitting area was clean More

The service manager, David Keller, and the service writer. Kim are amazing! I love working with them when I go there, they always get me taken care of properly. writer. Kim are amazing! I love working with them when I go there, they always get me taken care of properly. More

Kim was extremely responsive and helpful all the way through this process and communicated all needed steps and processes very clearly so it was an extremely easy process. Kim was a pleasure to work wit through this process and communicated all needed steps and processes very clearly so it was an extremely easy process. Kim was a pleasure to work with! More

Service was quick and staff helpful I didn’t have any issue either with the appt issue either with the appt More

Disappointed in delivery of new tires. Label left on all 4 tires. Tires were very dirty and were not detailed as the tires that were on my vehicle being replaced. I did ask the service Label left on all 4 tires. Tires were very dirty and were not detailed as the tires that were on my vehicle being replaced. I did ask the service technician if he would detail them for me as they looked terrible and he was kind enough to do that to me. When checking out I mentioned the labels left on tires and the condition of the new tires and was told the person that had serviced my car was new. A new employee or not, there should be someone checking on quality of work being done. She did tell me that the Service manager told her that the labels would be gone after 10-15 miles which they were thank goodness. But still should have been removed prior to installing. I have purchased tires several times over the years and have never had labels left on tires or the tires not being dressed down. More