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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,131 Reviews

4,131 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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March 23, 2024

I'm very pleased with the service department at Palmer Dodge; I don't take my Jeep anywhere else for service. More

by JEANETTELAFORGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Jeanette, thank you for your positive feedback! We're thrilled to hear that you trust our service department with your Jeep. We strive to provide top-notch service and are grateful for your loyalty. If you ever need anything in the future, don't hesitate to reach out.

March 21, 2024

Quick, courteous and friendly. The young man who helped me has excellent customer service skills, clam, helpful and efficient! More

by jtedesco1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't meet any of the people in the drop downs
Mar 22, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that you had a positive interaction with our team member. Providing excellent customer service is our top priority, and we appreciate your kind words. We hope to see you again soon!

March 21, 2024

Service advisor Kimberly Keyes was awesome. She went out of her way to make sure I was pleased with the service I received. More

by odmorgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for sharing your positive experience with Kimberly Keyes! We're thrilled to hear that she provided exceptional service and made sure you were pleased. We appreciate your feedback and hope to see you again soon!

March 21, 2024

Very professional and prompt. There was a recall on a part and were very honest about it may take a while for the part to come in because of back order. As soon as parts came in t More

by nancymcconnell2000
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Mar 22, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Nancy, thank you for taking the time to share your experience with us. We're thrilled to hear that our team was able to provide you with professional and prompt service. We appreciate your feedback and look forward to serving you again in the future!

March 20, 2024

Came in for a follow-up appointment. The experience was good and communication about the job being done was clear. More

by schen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
Mar 21, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for sharing your positive experience with us during your follow-up appointment. We are pleased to hear that you found our communication clear. We appreciate your feedback and look forward to serving you again in the future.

March 19, 2024

Good service, easy appointment process, work was done well and quickly. Price was reasonable. Definitely recommend More

by RUy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Ruy, thank you for taking the time to share your positive experience with us! We are thrilled to hear that you found our service to be efficient and reasonably priced. We truly appreciate your recommendation and look forward to serving you again in the future.

March 17, 2024

Excellent service always! Thank you for jumping into action and greeting me immediately upon arrival when needing a new battery in my Jeep Unlimited. Thank you for the impecca More

by VaneD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Vane, thank you for sharing your positive experience with us! We are thrilled to hear that you received excellent service and that our team was able to assist you promptly. We appreciate your feedback and look forward to serving you again in the future.

March 17, 2024

Great customer service I take my van for all services here. They get repair and maintenance done correctly, also advise for any future repairs. More

by PJMISTRY9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi PJ, thank you for sharing your positive experience with us! We're thrilled to hear that you trust us with your van's services. Our team is dedicated to providing excellent customer service and ensuring all repairs are done correctly. We appreciate your feedback and look forward to serving you again.

March 16, 2024

Maybe 5 stars next time. Didn't check washer fluid but wrote on paper as done. Was completely empty when I tried to wash windows in parking lot before I left. Light still on More

by jbradberry
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina, Valentin
Mar 18, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for sharing your feedback with us. We apologize for the oversight with the washer fluid during your recent visit. We appreciate your loyalty and will strive to provide you with a better experience next time. Please feel free to reach out if you have any further concerns.

March 16, 2024

Sarah in the service center was amazing. My warranty company didn't want to cover the repairs but Sarah fought for me and won! She's amazing! More

by melody.tripp36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah in the service dept.
Mar 18, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Melody, we're thrilled to hear about your positive experience with Sarah in our service center. Our team is dedicated to providing top-notch service and we're glad Sarah was able to help you with your warranty coverage. Thank you for sharing your feedback, we appreciate your support!

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