Palmer Dodge Chrysler Jeep Ram - Service Center

The service managers are great (communicate regularly, always professional) but I question the thoroughness of the techs. I had a standard oil change and tire rotation. As I was about to leave, I noticed always professional) but I question the thoroughness of the techs. I had a standard oil change and tire rotation. As I was about to leave, I noticed not all of the lugnuts were tightened as part of the tire rotation. 1 was visibly loose, stuck well pass the Lug hole. It was placed by hand but never tightened. I had to get the service manager to track down a tech to fix this and to check the tech a few time to check the other wheel nuts, which he didn't. I finally got my own wrench out and checked myself before leaving. Also, the key for my wheel locks is never returned (happens every visit) & I have to wait for someone to track down as they couldn't find the tech who worked on my car. Get a better system for tracking the wheel keys to avoid ppl leaving without it. More

Excellent service experience. Excellent Service Advisor. He took care of all my issues. He tried his best to deliver it on time. I am happy Excellent Service Advisor. He took care of all my issues. He tried his best to deliver it on time. I am happy More

Quickly got scheduled for my service and got a loaner car which is huge!! They performed the maintenance very quickly as well which is huge!! They performed the maintenance very quickly as well More

Rich is awesome! Gets me in and out quickly, even last minute. Great job and friendly efficient service. I drive 30 minutes away when I have a dealership literally ac Gets me in and out quickly, even last minute. Great job and friendly efficient service. I drive 30 minutes away when I have a dealership literally across the street More

Always amazing service - louis always takes care of his customers. Waiting has had a nice upgrade so that makes any wait comfy customers. Waiting has had a nice upgrade so that makes any wait comfy More

Sarah is amazing. She is alway helpful and very knowledgeable. She explains everything in detail, She is alway helpful and very knowledgeable. She explains everything in detail, More

I was massively oversold on things that didn’t need doing. We went elsewhere and got tires and alignment for $500 less than the price you quoted, and the $4000 ‘leak’ in the radiator was nonexistent. doing. We went elsewhere and got tires and alignment for $500 less than the price you quoted, and the $4000 ‘leak’ in the radiator was nonexistent. We have been customers for nearly 30 years but won’t be coming back. More

Service department was friendly and knowledgeable regarding the work that was to be done. Definitely a positive experience. I will say oil changes take too long but other than I’m a satisfied custom regarding the work that was to be done. Definitely a positive experience. I will say oil changes take too long but other than I’m a satisfied customer. More

Sarah is absolutely amazing. She was busy the day I came in for my appointment, but stopped what she was going immediately to take care of me. She is pleasant to me every s She was busy the day I came in for my appointment, but stopped what she was going immediately to take care of me. She is pleasant to me every single time I visit here. She’s a rock star guys! Just tell her I said go easy on that Mercedes! 😂. She’ll know what I mean. Please give her a raise. #topnotchservice More