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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,131 Reviews
Call Service Center (770) 410-1111

4,131 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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April 25, 2024

Professional, courteous service provided my service advisor Kimberly and the dealership as usual. Organized my transport to and from the dealership. More

by ericofiara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly
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Apr 29, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Eric, thank you so much for sharing your positive experience with us! We are thrilled to hear that Kimberly provided you with professional and courteous service. We look forward to serving you again in the future!

April 24, 2024

Luis was awesome! He got me in for an oil change last minute. He is always super friendly too! Always recommend Luis to anyone. More

by Jennysarahi21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Torres
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Apr 25, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Jenny, thank you so much for your kind words about Luis! We're thrilled to hear that he provided you with excellent service for your oil change. We truly appreciate your recommendation and look forward to serving you again in the future. Thank you for choosing us!

April 23, 2024

Friendly service and was timely No car wash Did not adjust tire pressure after rotation leaving fronts too high and rears too low. More

by stan.mcdonald33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Stan, thank you for sharing your feedback with us. We're glad to hear you found our service friendly and timely. We apologize for the oversight regarding the car wash and tire pressure adjustment. Your comments will be shared with our team for improvement. We appreciate your business.

April 21, 2024

Quick and efficient service. Courteous personnel. Got me in and out quickly. Rich is always the best More

by julieann30189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
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Apr 22, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Julieann, thank you so much for the glowing review! We're thrilled to hear that you had a positive experience with our team. We strive to provide quick and efficient service to all of our customers. We look forward to serving you again in the future!

April 21, 2024

They are great ! Luis took great care of my vehicle. Him and his team was quick to identify the issue and fix it. More

by plusultracars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi there, thank you for the wonderful review! We are thrilled to hear that Luis and our team provided you with great care and quick service. We appreciate your feedback and look forward to serving you again in the future.

April 20, 2024

The dealer fixed our Jeep on time and under the original quote. We will be definitely switching dealerships and bringing our Jeep here from now on! More

by sidgarmanjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Sid, thank you so much for your kind words! We are thrilled to hear that you had a positive experience with us and that we were able to exceed your expectations. We look forward to serving you and your Jeep in the future!

April 20, 2024

Luis was very accommodating and was always upfront with information. He returned call promptly and does not rush to end the call and made sure I was satisfied that my inquiries are answered More

by gnendaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Apr 22, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Gnendaya, thank you for sharing your positive experience with Luis! We're glad to hear that he provided excellent customer service by being accommodating, upfront with information, and ensuring your satisfaction. We appreciate your feedback and look forward to serving you again in the future.

April 20, 2024

Service Center didn’t honor prices from Jeep app service shedding feature. Up change for using a credit card. More

by qacooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hiram
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Apr 23, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi there, thank you for sharing your feedback with us. We apologize for any inconvenience you experienced with our service center. We strive to provide transparent pricing and will address this issue with our team. Please reach out to us directly if you have any further concerns. Sincerely, David Keller, Service Manager, service@palmerdcj.com

April 19, 2024

Kim was rep, not David and she was outstanding. Used Palmer because you provided a service that Landmark could not. We would definitely switch to Palmer if you were closer to us. More

by Jonathan A. Jarman, MD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim
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Apr 22, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Jonathan, thank you for choosing Palmer. We're thrilled to hear that Kim provided outstanding service. We appreciate your positive feedback and hope to see you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

April 18, 2024

I worked with Kim for service. Everything went well, just as I expected. I will continue to have my work done here. More

by ergle545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim
Report | Print
Apr 22, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi there, thank you for sharing your positive experience with Kim! We're thrilled to hear that everything went well and that you plan to continue working with us. We appreciate your feedback and look forward to serving you again in the future.

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